Jobs at Synchrony

Review and validate production builds for change requests across Fiserv and related platforms, control configuration change management workflows, perform post-production validation, document process controls and KPIs, report status to leadership, collaborate with cross-functional teams and vendors, ensure SLA adherence and workflow closure.

Develop, enhance, and support Synchrony’s metadata management and cataloging platform (Ab Initio Metadata Hub). Collaborate with governance, engineering, and analytics stakeholders to ensure metadata quality, lineage, and discoverability; design solutions, implement platform changes, test, document runbooks, and enable cloud and AI/ML metadata use cases.

Lead digital measurement analytics for servicing platforms: design/validate data collection, build reporting and feature measurement, collaborate with stakeholders, mentor team members, and drive analytics roadmap and actionable insights.

Lead and execute marketing process and supplier surveillance testing, write test scripts, document procedures, analyze findings, drive remediation with process owners, support advertising surveillance onboarding, and assist program governance and annual/quarterly surveillance planning.

Lead and mentor iOS development teams to design, build, test, release, and support high-quality mobile applications. Drive architecture, code reviews, CI/CD adoption, production troubleshooting, and cross-functional collaboration to meet business and security standards.

Lead strategy-science initiatives for credit and fraud across acquisition and account management. Use advanced analytics, experimentation, and ML to identify opportunities, design solutions, and deliver executive recommendations. Partner with cross-functional teams to implement scalable decisioning, mentor junior staff, and measure impact while balancing customer experience and regulatory constraints.

Hands-on AVP engineering lead responsible for building and evolving high-scale API platforms. Lead and mentor engineers, write and review code, enforce secure, performant microservice design, participate in Agile/SAFe ceremonies, manage CI/CD quality gates, provide on-call support, troubleshoot production defects, integrate third-party software, and collaborate across cross-shore teams to deliver reliable APIs.

Senior individual-contributor mobile architect driving cross-platform iOS and Android architecture, shared frameworks, CI/CD, developer tooling, observability, and AI-assisted engineering. Leads technical strategy, designs SDKs and platform libraries, partners with backend teams, ensures security and release reliability, and mentors senior engineers across distributed agile teams.

Operationalize enterprise data governance and privacy controls by supporting PII discovery, DSAR fulfillment, outbound data-sharing oversight, workflow/UAT, automation, governance analytics/reporting, documentation, training, issue triage, remediation coordination, and stakeholder engagement with Legal, Risk, InfoSec, and supplier teams.

Build and maintain native iOS applications using Swift, SwiftUI, and UIKit. Participate in Agile ceremonies, write scalable testable code, implement features, troubleshoot production defects, improve CI/CD pipelines, perform code reviews, and collaborate with cross-functional teams to ensure architecture and security compliance.

Lead mobile automation strategy and framework development, establish BDD/Gherkin standards, and drive shift-left testing across iOS and Android. Build CI/CD-integrated test suites, mentor QE engineers, integrate mocking and service virtualization, leverage AI-assisted tooling, and ensure automation scalability, reporting, and performance across cloud and on-prem environments.

Lead global talent development strategy for frontline and frontline leaders across Operations. Build scalable learning journeys, job architecture, certification strategy, vendor partnerships, measurement/dashboards, and coach a multifunctional team to drive capability, readiness, and workforce mobility.

Lead a global talent development function for Operations, defining multi-year strategy, frontline learning journeys, job architecture, certification, content strategy, and measurement. Manage a multifunctional team, vendors, and change management, championing digital and AI-enabled learning to drive speed-to-competency, retention, and internal mobility.

Lead authentication strategy and analytics to reduce fraud and ATO risk while optimizing customer experience. Define decision frameworks, KPIs, and roadmaps; run deep-dive investigations; partner with data science/engineering; quantify financial and customer impact; present executive recommendations and oversee implementation.

The IT Systems Analyst will develop digital solutions using Java and Cloud technologies, lead web solutions, manage application quality, and communicate project statuses.

Lead the HR change management strategy focused on integrating AI into the workplace, ensuring organizational alignment, employee engagement, and skill development.

Lead lifecycle marketing analytics for co-brand and enterprise portfolios: identify growth opportunities, build dashboards and models, advise partners, automate scalable analytics, and promote data-driven decisioning to improve campaign ROI and customer experience.

The AVP, Channel Marketing is responsible for managing email marketing campaigns, overseeing campaign execution, driving best practices, and mentoring team members to ensure effective multi-channel marketing strategies.

Lead and execute a multi-year global Operations talent development strategy. Manage a multifunctional team to build frontline and frontline leader programs, job architecture and certification strategies, implement blended learning and performance support, and drive measurement, dashboards, and business impact tied to workforce strategy and operating model changes.

Design, develop, test and maintain enterprise-grade Automation Anywhere bots. Build end-to-end RPA solutions from PAD, perform migrations (V11→A360), execute unit and validation testing, troubleshoot production issues, and collaborate with business and Agile teams to document designs and releases.