Jobs at Synchrony

Validate and audit marketing campaign data and fulfillment files, enforce QA and compliance, analyze quality trends, report risks, drive governance and continuous improvement across campaign execution.

Lead global talent development strategy for frontline and frontline leaders across Operations. Build scalable learning journeys, job architecture, certification strategy, vendor partnerships, measurement/dashboards, and coach a multifunctional team to drive capability, readiness, and workforce mobility.

Lead a global talent development function for Operations, defining multi-year strategy, frontline learning journeys, job architecture, certification, content strategy, and measurement. Manage a multifunctional team, vendors, and change management, championing digital and AI-enabled learning to drive speed-to-competency, retention, and internal mobility.

Design and produce multimedia assets and executive presentations to support internal and external communications. Lead visual storytelling across campaigns, events, office branding, SharePoint/intranet, and social channels. Manage video production, templates, and brand consistency while partnering with stakeholders to elevate employee engagement and leadership communications.

Lead design, implementation, and support of Transmit Security authentication integrations. Drive cloud migration to EKS, implement DevSecOps/SRE practices, improve reliability and observability, mentor engineers, run CI/CD automation, and collaborate with product, security, and infrastructure stakeholders across the product lifecycle.

Lead architecture and hands-on delivery of enterprise integration services and middleware. Design cloud-native Java/Spring microservices, orchestrate integrations (IBM ITX, Kafka, MQ, Boomi), drive modernization, enforce engineering best practices, support production incidents, and participate in on-call rotation.

Territory field sales role responsible for driving credit card application volume and in-store program execution across Atlanta, Charlotte, Birmingham and SC. Build and maintain client relationships, train and support store teams, audit POS materials, present program results, manage budgets, attend store events, and support regional/national credit strategies. Frequent travel required.

Field sales role responsible for driving credit application volume and customer satisfaction across a multi-store territory. Build and maintain relationships with store, market, and regional leadership, implement in‑store marketing and credit awareness programs, audit POS compliance, present program results, manage travel and marketing budgets, and support store openings and client initiatives.

Lead design, development, and production support of enterprise integration services using Java and middleware. Improve system reliability and performance, implement deployment and DevOps practices, perform code reviews and root-cause analysis, provide periodic on-call support, and mentor team members while collaborating with architects and developers.

Make outbound calls to existing providers to drive CareCredit product engagement using consultative sales techniques. Meet activity, call quality, and documentation standards, capture interactions in CRM, identify development opportunities, and follow coaching to improve results.

Lead and execute surveillance and testing of Marketing processes, document test scripts and evidence, analyze defects, drive remediation with process owners, and maintain governance documentation and partnerships across Growth teams.

Manage end-to-end email and direct marketing campaign execution in Zeta Marketing Platform and Salesforce Marketing Cloud. Build, test, QA and deploy static, dynamic, automated campaigns; ensure compliance and documentation; collaborate with data and creative teams; leverage AI for optimization and identify automation and scalability opportunities.

Lead client marketing for assigned luxury partners, develop and execute B2C growth plans across channels (digital, in-store, email, direct mail, advertising), measure marketing ROI and profitability, manage budgets and projects, partner cross-functionally (sales, risk, finance, digital, legal, compliance, operations), and drive client penetration and acquisition.

Lead technical design, delivery, and operational readiness for cloud-native, microservices-based applications. Provide hands-on architecture and code leadership, implement CI/CD, run assessments/proofs-of-concept, collaborate with product and platform teams, coordinate stakeholders, and maintain observability and secure development practices across multiple teams and regions.

Technical lead responsible for designing, developing, and delivering cloud-native, microservices-based applications. Hands-on coding, architecture and code reviews, mentoring engineers, coordinating dependencies with platform teams and vendors, translating product needs into technical plans, and reporting progress, risks, and outcomes to leadership.

Lead technical product strategy and delivery for the Specialty & Shared Services portfolio (primary: Secured Installment; secondary: Select Pay). Own end-to-end product technology lifecycle, translate business goals into requirements and user stories, partner with marketing, engineering, UX, and data science in an agile environment, drive cross-functional prioritization, manage matrixed teams, support RFPs, and monitor industry trends to drive innovation and high-quality releases.

Lead design, development, and delivery of cloud-native, microservices-based applications; drive technical direction, CI/CD, architecture and code reviews; collaborate with product, platform teams and vendors; implement observability and operational readiness; coordinate delivery, risks, and dependencies across stakeholders.

Manage supplier lifecycle for Tech & Ops: onboard, monitor performance and risk, maintain documentation, enforce compliance and regulatory changes, run assessments/scorecards, drive process improvements, lead projects, and collaborate with business stakeholders to implement supplier strategy.

Technical lead for development and run support of Synchrony data warehouse. Own ETL build projects, vendor oversight, QA and production promotion, ensure data governance and security compliance, drive performance and cost improvements, and maintain technical documentation while supporting incident resolution.

Field sales role responsible for selling credit products to regional and club leadership, driving application volume, implementing in-store marketing and training, auditing compliance materials, managing budgets and travel, supporting client initiatives, and building key store/market relationships to meet or exceed credit and customer satisfaction goals.