Jobs at Symbotic

Maintain and troubleshoot automated warehouse systems in a live production environment. Diagnose PLC, VFD, motor, sensor, robotic, and electro-mechanical failures; perform preventive and corrective maintenance; analyze alarms, logs, dashboards, and system data; document work in CMMS; support uptime recovery; guide technicians and operators; and ensure compliance with OSHA, LOTO, PPE, fall protection, and electrical safety requirements.

Monitor and support 24/7 robotic automation systems through incident response, technical troubleshooting, escalation coordination, performance monitoring, and system updates. Analyze incident data, document root causes, develop dashboards and scripts, maintain runbooks, and partner with software, hardware, controls, systems, and operations teams to improve system reliability. Participate in on-call support and work hybrid/on-site in Massachusetts.

Lead the design, development, and maintenance of middleware for mobile robotic platforms. Build process management, communication, logging, diagnostics, telemetry, and observability systems. Deploy, validate, and troubleshoot software on physical robots and simulations while supporting reliable distributed services. The role requires production C++ development, Linux systems expertise, process management, networking, IPC, and system services knowledge, with ROS2 and DDS experience preferred.

Lead end-to-end external manufacturing and retrofit programs across contract manufacturing partners. Develop schedules, coordinate cross-functional manufacturing readiness and production ramps, monitor KPIs, manage risks and dependencies, and communicate program health to senior leadership. Establish scalable governance processes, executive dashboards, and continuous improvement practices while partnering with Engineering, Supply Chain, Quality, Manufacturing Operations, and Asset Management.

Leads documentation strategy and a technical writing team within a field learning organization. Integrates customer documentation with training, certifications, support, and product delivery. Oversees knowledge portals, search optimization, AI-enabled workflows, localization, governance, compliance, content lifecycle management, and performance metrics. Manages CCMS platforms such as Paligo or MadCap Flare while improving content reuse, scalability, customer self-service, and case deflection.

Lead industrial controls engineering for automated warehouse systems, including PLC and HMI development, drive controls, system design, testing, troubleshooting, root cause analysis, documentation, and customer implementation. Coach less experienced engineers, approve technical solutions, lead improvement initiatives, support production sites, and coordinate remote or on-site system updates. The role requires substantial Rockwell PLC programming experience and approximately 40% travel to customer locations.

Provides Tier 2 monitoring, troubleshooting, incident response, escalation coordination, and performance support for 24/7 robotic automation systems. Partners with software, hardware, controls, systems, and operations teams to resolve production issues, document root causes, improve reliability, and reduce recurring incidents. Maintains dashboards, reports, runbooks, and training materials; develops scripts and process improvements; supports system updates and on-call operations. The role is hybrid in Massachusetts with up to 10% travel.

Monitors SAP and Ariba procurement transactions for policy, financial control, and goods receipt compliance. Investigates and resolves exceptions involving purchase orders, invoices, vendors, and receipts; partners with Procurement, Accounts Payable, Receiving, and business stakeholders on remediation. Conducts audits, documents findings, reports compliance metrics and risks, supports period-end reviews, maintains controls and procedures, and recommends process improvements.

Develop and test core software for warehouse automation, inventory orchestration, and order fulfillment. Responsibilities include designing real-time distributed systems, evolving architecture toward microservices, building software with .NET technologies, contributing to multi-threaded applications, writing unit tests and automation frameworks, and collaborating across agile engineering teams.

Design, build, and maintain fullstack React and Node.js applications, APIs, cloud tools, dashboards, data pipelines, and digital twin or simulation systems supporting robotics and warehouse automation. Manage cloud infrastructure, databases, messaging systems, deployments, CI/CD, monitoring, troubleshooting, security, and performance optimization. Collaborate with cross-functional engineering, UX, product, data, QA, and operations teams while documenting architectures and operational processes.

Lead architecture and implementation of backend and full-stack capabilities for real-time warehouse automation software. Design scalable Java and Spring microservices, Kafka integrations, REST APIs, stateful workflows, and Angular user interfaces. Drive technical direction, code quality, testing, observability, resiliency, production support, and cross-team delivery. Mentor engineers and collaborate with product, QA, SRE, and adjacent engineering teams to improve system reliability.

Maintain and troubleshoot automated warehouse systems in a live production environment. Diagnose PLC, VFD, motor, sensor, robotic, and electro-mechanical failures; perform preventive and corrective maintenance; analyze alarms, logs, dashboards, and system data; document repairs in CMMS; support downtime recovery; guide technicians and operators; and ensure compliance with OSHA, LOTO, PPE, fall protection, and electrical safety requirements.

Oversee payroll accounting, corporate travel and expense programs, purchasing cards, and cash operations. Lead payroll compliance and international expansion processes, manage accounting staff, maintain policies and controls, support financial systems, oversee payments and funding transactions, and drive automation and month-end close improvements. Prepare SOX controls and develop a high-performing team through coaching, performance management, and career development.

Commission, configure, test, and integrate PLC- and HMI-controlled robotic warehouse systems at customer sites. Responsibilities include cabinet startup, software loading, hardware and functionality testing, WMS connectivity validation, troubleshooting, safety-system testing, and go-live support. The role collaborates with engineering, software, technicians, and customers, requires regional travel up to 75%, and involves construction-site work, PPE, climbing, confined spaces, and lifting.

Execute system-level and subsystem testing for mobile robotic platforms, including mechanical durability, lifecycle, fatigue, sensor, controls, and software validation. Design and maintain test rigs, fixtures, and tooling; conduct teardowns, inspections, failure analysis, and root-cause investigations. Develop Python-based test automation, document results, and communicate corrective actions to cross-functional engineering teams. The role supports product sustainment and requires fully onsite laboratory and warehouse work.

Leads electrical and electronic quality across product design, development, manufacturing, suppliers, and field operations. Responsibilities include APQP, DFMEA/PFMEA, control plans, validation, production readiness, failure investigations, root-cause analysis, corrective actions, supplier and manufacturing readiness, data analysis, reliability improvement, regulatory compliance, and technical mentorship. The role partners cross-functionally to mitigate risks, improve product quality, and support new product introductions and production transfers.

Leads integration, functional, regression, and system-level testing across distributed software, robotics, APIs, services, and hardware-in-the-loop environments. The role owns test planning, risk assessment, defect triage, release-quality decisions, automation improvements, and validation under load. It partners with engineering, automation, and product teams, mentors peers, improves test strategy and tooling, and strengthens release readiness across integrated software stacks.

Design and develop real-time production-management applications for mobile robots and warehouse hardware across desktop, mobile, web, and backend stacks. Build reusable React components, integrate REST APIs, RabbitMQ, and SignalR, write automated tests, support localization, define API contracts, and collaborate with engineering, product, UX/UI, DevOps, and management teams in an agile environment.

Leads manufacturing and supplier quality strategy, overseeing production standards, supplier qualification, audits, corrective actions, nonconformance closure, scorecards, and continuous improvement. Manages quality teams, develops processes and training, collaborates with Supply Chain, Engineering, Operations, and Manufacturing, and reports progress to executives. The role requires strong problem-solving, negotiation, conflict management, and business judgment in a regulated manufacturing environment, with travel to supplier and customer locations.

Develop and maintain electrical test fixtures for mobile robotic platforms, create and execute validation and reliability test plans, and perform HALT, HASS, accelerated aging, and stress testing. Use electrical lab equipment and Python automation for characterization, data capture, and test execution. Apply CAN protocols and functional safety knowledge, investigate failures with engineering and supplier teams, conduct root cause analysis, and implement corrective actions.