Teams at Swyft Fiber

Leads and oversees network strategy, operations, and performance as the organization’s chief network executive. Specific responsibilities and qualifications are not provided.

Provide phone and written technical support: diagnose, troubleshoot, document issues, update customers, resolve or escalate technical problems, and use business software to track interactions and resolutions while maintaining customer satisfaction.

Provide first-level technical support for hardware, software, and user issues; install and maintain desktops, laptops, printers; support Microsoft 365 and basic network connectivity; assist with account setup, system migrations, data validation, documentation, workstation deployment, equipment inventory, and IT project coordination.