Jobs at Sword Group

Provide 2nd/3rd line support for desktop and cloud applications across multiple customer environments. Triage, diagnose and resolve incidents, manage vendor escalations (including 4th-line troubleshooting), support integrations and APIs, assist deployments and configuration, maintain documentation and ITSM records, and collaborate with stakeholders to monitor performance and drive improvements.

Provide remote and face-to-face desktop support to users, manage incidents and escalations, collaborate with IT teams to resolve end-user computing issues across multiple sites, and deliver professional customer service.

Provide L1 network support from a 24/7 Network Operations Centre: monitor and troubleshoot network faults per procedures, handle customer-facing incidents, escalate appropriately, and work shift pattern (4 on/4 off). Develop skills across Cisco and Palo Alto technologies and support progression into higher engineering or consulting roles.

This role involves designing and assuring application-led solutions, focusing on integration and data flows, while ensuring governance and delivery alignment.

Lead design and delivery of integrated digital change strategies across portfolios, drive adoption of new systems and processes, conduct impact assessments, manage stakeholders, facilitate workshops, partner with HR on people impacts, and provide strategic oversight plus hands-on change delivery.

The Senior OT Architect leads discovery and design of operational technology solutions, providing technical leadership and ensuring strategy aligns with client needs.

The role involves project engineering, leading project designs, troubleshooting network and security incidents, and mentoring team members.

Lead AI architect delivering governed, secure, scalable enterprise AI and agentic solutions on the Microsoft stack. Guide discovery, design and delivery, provide technical assurance, support pre-sales, shape reusable products and governance, and collaborate with cross-functional teams to operationalize responsible AI.

As an OT Controls Engineer, you'll design, implement, and maintain control systems in electricity distribution, focusing on standardization and security.

The Hybrid Cloud Infrastructure Engineer designs and deploys modern infrastructure solutions, works in project teams, and creates technical documentation across various clients in regulated industries.

The Junior Data Manager assists in managing subsurface data for energy clients, ensuring data quality, and learning about complex datasets. They will work closely with experienced data managers and improve their data management skills.

Provide on-site end-user computing support across multiple client locations (including offshore), diagnosing and repairing desktops/laptops, configuring mobile devices, supporting AV systems, troubleshooting printers/scanners, using service desk tools, and meeting customer SLAs while participating in project work.

Design, build, test, deploy and support AI-enabled automation solutions using Power Platform, Microsoft 365 and Azure. Translate business needs into workflows, integrations and secure, scalable production deployments, work with stakeholders across delivery lifecycle, and support adoption and continuous improvement.

The Senior Cloud & Network Infrastructure Engineer will design, secure, and maintain IT platforms, implementing improvements to enhance security and efficiency in a global IT team.

The Adoption Consultant will lead business transformations by engaging with executives, providing training and support, and ensuring the adoption of new systems and processes.

Design, build, and maintain scalable Azure-based data pipelines and Microsoft Fabric artefacts; integrate data into ADLS/OneLake; perform ELT/ETL and advanced transforms using SQL, Python, and Spark; manage Power BI models; implement Purview governance; troubleshoot production issues; contribute to CI/CD, documentation, and mentor junior engineers while consulting directly with clients.

Senior leadership role to define and commercialise Data & Analytics capability, shape go-to-market for Data/AI, drive revenue and client growth, build and lead a multidisciplinary data organisation, ensure delivery excellence, governance and reusable assets across regulated sectors using Microsoft data technologies.

Provide SAP SuccessFactors HRIS support and continuous improvement across HR systems for an energy client. Configure master data, workflows, approvals, picklists and foundation objects; manage integrations, security, compliance, documentation, stakeholder engagement, and change management. Build HRIS capability and oversee service provider work.

The Programme Manager will lead end-to-end delivery of application-focused projects, coordinate resources, and ensure alignment with strategic objectives in a technology-enabled environment.

The Digital Workplace Engineer supports Microsoft Cloud solutions, ensuring performance, security, and continuous improvements, while collaborating with clients and team members.