Jobs at Swoop

Build and scale full-stack web products for patients, pharmacies, and healthcare customers. Own features from design through release, develop APIs, user interfaces, and web services, improve performance and usability, solve complex technical problems, promote testing and development best practices, and mentor junior engineers and interns. Collaborate with engineering, product, and design teams to deliver reliable, high-quality software.

Build and maintain scalable backend platforms, APIs, and services for NimbleRx’s patient and pharmacy products. Own backend features from design through release, solve complex technical problems, improve performance and reliability, and promote high-quality development practices. Collaborate with engineering, product, and design teams while mentoring junior engineers and interns. Lead complex projects through planning, implementation, delivery, and maintenance with minimal guidance.

Own NimbleRx’s end-to-end data platform, including ingestion, transformation, storage, querying, access, batch and streaming pipelines, warehouse modeling, security, compliance, and reliability. Optimize PostgreSQL and Java/Spring services, investigate infrastructure issues, create self-service documentation and tooling, apply AI to data workflows, and mentor engineers and analysts. The role partners broadly across product, engineering, analytics, and operations while driving the platform roadmap.

Build and architect scalable APIs, user interfaces, web services, and full-stack features for NimbleRx healthcare products. Own development from design through release, improve system performance and usability, apply test-driven development, solve complex technical problems, promote engineering best practices, and mentor junior engineers and interns. Collaborate with engineering, product management, and design teams to deliver reliable, high-quality customer-facing applications.

Architect and build scalable backend APIs, platforms, and services for NimbleRx web products. Own backend features from design through release, solve complex technical problems, improve system performance and usability, promote engineering best practices, and mentor junior engineers and interns while collaborating with Product Management, Design, and engineering teams.

Own NimbleRx’s data platform end to end, including ingestion, transformation, storage, querying, access, batch and streaming pipelines, warehouse modeling, security, compliance, and reliability. Optimize PostgreSQL and Java/Spring data-layer performance, investigate infrastructure issues, develop AI-enabled tooling, partner across teams, and mentor engineers and analysts.

Build and deploy AI-powered tools, developer workflows, testing pipelines, integrations, and internal interfaces across the organization. Evaluate frontier models and emerging AI tools, improve CI/CD and automated testing, support go-to-market and operations teams, and establish practices for agentic engineering, security, responsible AI, reliability, and cost management. The role requires cross-functional collaboration and rapid prototyping.

The Director, Client Strategy develops data-informed recommendations, customized pitches, growth opportunities, and solution packages for high-value healthcare and life sciences clients. The role partners with sales and commercial leaders, translates performance data into actionable insights, shapes executive-level narratives, and guides decisions on existing, configured, or custom solutions. Responsibilities include client-facing presentations, strategic problem diagnosis, cross-functional collaboration, commercial opportunity development, and improving team processes through AI-enabled tools.

Own post-launch success for a portfolio of NimbleRx pharmacy partners. Manage relationships, train users, advise on product workflows and integrations, analyze performance and revenue data, identify adoption and growth opportunities, resolve escalations, and collaborate with Support, Product, and Engineering. Serve as the primary strategic contact for pharmacy owners and staff while helping partners improve operational performance, platform adoption, and revenue.

Lead strategic cloud and data sales for biopharma enterprise accounts. Originate and close complex opportunities involving audience targeting, analytics, first-party data, privacy-safe activation, and cloud-enabled marketing transformation. Engage C-suite stakeholders, expand account pipelines, enable sales teams, coordinate product and delivery groups, and co-sell with cloud and data partners. The role requires strong enterprise sales experience, biopharma expertise, cloud platform knowledge, and executive presence.

Owns Swoop’s sales compensation and revenue reporting function, including plan design, quota and rate modeling, CaptivateIQ administration, forecasting, commission resolution, governance, and payout reporting. Partners with Finance, Sales, Legal, HR, and data partners to improve revenue attribution, standardize processes, model compensation expenses, and provide leadership with attainment and financial-risk insights.

Manage the full sales cycle for NimbleRx by building relationships with independent pharmacy owners, conducting product demos, identifying needs, closing deals, maintaining Salesforce records, meeting sales targets, and coordinating with Marketing, Product, Operations, and Success teams for smooth customer handoffs.

Associate General Counsel, Lead Privacy and Product Counsel will advise on privacy, advertising technology, data licensing, SaaS products, digital media, and commercial transactions. Responsibilities include drafting and negotiating agreements, managing legal workflows, supporting compliance, training sales and product teams, and providing strategic guidance across the company. The role requires expertise in U.S. privacy laws, commercial contracts, intellectual property, and technology transactions, with HIPAA/HITECH and global privacy experience preferred.

Lead zero-to-one development of scalable commercial solutions for MyHealthTeam’s patient communities and pharma or agency partners. Translate market and client signals into product roadmaps, prototype and validate concepts, define requirements, and guide launches. Partner with sales, operations, content, analytics, and marketing teams to improve monetization, adoption, and scalability. Monitor performance, run experiments, and optimize solutions while incorporating AI tools into product development and decision-making.

Conduct strategic outreach to pharmacy groups through cold calling and email, identify decision-makers, build prospect relationships, and schedule product demos for Account Executives. Maintain Salesforce records, coordinate with Sales and Marketing, and analyze historical opportunities and customer feedback to improve prospecting strategies and personalized outreach.