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Energy • Utilities • Renewable Energy
The Commercial Services Engineer is responsible for maintenance of commercial heating systems, fault diagnosis, providing on-call support, and ensuring customer satisfaction.
Energy • Utilities • Renewable Energy
Handle customer enquiries across phone, email, webchat and social media; resolve issues end-to-end, log and escalate complaints, schedule appointments, support account queries, promote digital self-serve tools, meet KPIs, provide operational support, and offer feedback to improve customer experience.
