Jobs at Suvoda

Provide phone and email support to global system users, troubleshoot and escalate system issues, document communications, update sensitive clinical production data, collaborate with cross-functional teams, and drive Customer Care process improvements while maintaining regulatory compliance and managing multiple priorities.

Design and develop clinical trial software with a focus on patient safety and data integrity. Collaborate with teams to deliver high-quality features and assist with production issues.

Support employee lifecycle and HR operations including benefits administration, onboarding, compliance, Workday (HRIS) administration, policy development, and process improvement. Act as first point of contact for employee questions, run HR audits and reporting, and identify automation opportunities to streamline HR workflows while independently managing program administration tasks.

Support delivery of IRT solutions for clinical trials by liaising with clients, documenting and designing study-specific requirements, managing project schedules, assisting UAT and training, providing post-go-live support, and ensuring client satisfaction across cross-functional teams.

The Implementation Specialist reviews global client documents, configures payment activities in systems, collaborates with teams, and maintains client relationships while ensuring quality and compliance.

The Associate Project Manager will support cross-functional teams in IRT delivery for clinical trials and ensure client satisfaction throughout the project phases. Key tasks include liaising with clients, managing project schedules, assisting with documentation, conducting training, and providing support to users globally, including traveling to client sites.

The Change Order Contracts Analyst analyzes client requirements, manages change orders, ensures compliance with contracts, collaborates with project teams, and communicates with finance for accurate delivery of change orders.

The Associate Project Manager will help manage project schedules, liaise with clients, document requirements, and support system training across the organization.

The Account Executive will identify and close new business, manage the sales process, develop client relationships, and assist in sales strategies while representing the company at events.

The Account Executive will identify and close new business, manage the sales process, develop client relationships, generate leads, and assist in strategic sales development.

The Sales Director is responsible for managing the sales process, developing relationships with clients, and closing new business opportunities. Key tasks include responding to RFPs, attending industry events, training staff, and assisting in developing sales strategies.

The Sales Director will manage the sales process, generate new business opportunities, develop client relations, and lead strategic accounts while ensuring effective communication and proposal handling.

The Senior Data Analyst leads analytics projects, develops BI solutions, and utilizes AI to enhance data-driven decision-making across the organization.

The Senior Data Analyst will manage end-to-end analytics engagements, develop BI solutions, maintain Power BI reports, and drive AI-enabled analytics initiatives while mentoring junior analysts.

The Director of Software Engineering oversees SaaS product development, managing distributed teams and ensuring engineering best practices while driving continuous improvement and strategic planning.