Jobs at Suvoda

Support cross-functional teams delivering IRT solutions for clinical trials: gather and document requirements, design IRT per protocol, manage schedules and scope, assist UAT and client training/support, liaise with clients, provide post-go-live protocol support, and ensure client satisfaction.

Support and maintain Suvoda IRT systems for clinical trials: manage maintenance, change controls, data integrations, training materials, support escalation, reporting, and process improvements. Collaborate with clients, customer care, project and product teams to ensure successful study operations and troubleshoot complex issues.

Customer-facing technical role providing maintenance-phase support for eCOA studies: investigate and resolve incidents, analyze system behavior and integrations, manage support requests/defects, coordinate cross-functional resolutions, produce documentation and training, and guide clients through study updates and change control.

Provide customer-facing technical support for eCOA studies during maintenance: investigate and resolve incidents, analyze system behavior and data, coordinate fixes with cross-functional teams, manage support requests, create documentation, and guide clients through study updates and approved system changes.

Provide customer-facing technical support for eCOA studies during maintenance: investigate and resolve incidents, analyze system behavior and integrations, manage support requests and change control, communicate solutions to clients, contribute to root-cause analysis and documentation, and support implementation of approved study updates.

Support cross-functional delivery of Interactive Response Technology (IRT) for clinical trial randomization and drug supply management. Liaise with clients, document requirements, manage schedules and scope, assist UAT and testing, provide training and global user support, and help maintain systems post-launch while ensuring client satisfaction.

Develop and deploy Suvoda Interactive Response Technology (IRT) web applications for randomization and drug supply management. Review requirements, create technical designs, write reliable maintainable code, support production troubleshooting, assist deployments, and contribute product improvement ideas while ensuring patient safety and clinical data integrity.

Sell and close new business within assigned strategic accounts, manage full sales cycle and RFP/RFI responses, build and maintain client relationships, lead meetings and governance, attend industry events, generate leads and competitive intelligence, support sales strategy development, and mentor business development associates.

Develop and deploy Interactive Response Technology (IRT) for clinical trials: review requirements, create technical designs, implement reliable web applications, support production issues, and contribute product improvements with emphasis on patient safety and study data integrity.

Support cross-functional project teams delivering Interactive Response Technology (IRT) for clinical trials. Liaise with clients, document and review requirements, manage schedules and scope, assist UAT and training, provide post-go-live protocol support, and ensure client satisfaction throughout build and maintenance phases.

Support delivery of Interactive Response Technology (IRT) for clinical trials: liaise with clients, design IRT solutions from protocols, document requirements, manage schedules and tasks, assist UAT and testing, provide training and post-go-live support, and travel to client sites as needed.

Develop, deploy, and maintain Interactive Response Technology (IRT) systems within cross-functional teams. Review requirements, produce technical/implementation designs, ensure data integrity and patient safety, assist production support and troubleshooting, and contribute product improvement ideas.

Develop and deploy Interactive Response Technology (IRT) systems for clinical trials. Review requirements, create technical designs, write reliable .NET/C# code, manage deployments, support production issues, and propose engineering improvements focused on patient safety and data integrity.

Provide phone and email support for clinical trial systems (IRT), troubleshoot and document user issues, update sensitive production/patient data, escalate as needed, collaborate cross-functionally, and drive customer care process improvements.

Design, author, and execute manual and automated test scripts (Java/Selenium) to validate clinical-trial software. Develop risk-based validation plans, prepare test environments/data, log defects, assist deployments and support investigations, and ensure data integrity and patient safety.

Design, author, and execute automated and manual tests for clinical trial software to ensure patient safety and data integrity. Develop risk-based validation plans, set up test environments and data, automate test scripts, document defects, assist deployments and production-support investigations, and collaborate to deliver high-quality software.

Support employee lifecycle and HR operations including benefits administration, onboarding, compliance, Workday (HRIS) administration, policy development, and process improvement. Act as first point of contact for employee questions, run HR audits and reporting, and identify automation opportunities to streamline HR workflows while independently managing program administration tasks.

Verify and quality-review system configurations and extracted data from contracts, budgets, and informed consents prior to upload. Ensure client specifications and compliance, establish audit checklists, support training development, produce metrics to identify process gaps, and perform related tasks and special projects.

Design and develop clinical trial software with a focus on patient safety and data integrity. Collaborate with teams to deliver high-quality features and assist with production issues.

Implement and maintain Suvoda IRT systems for clinical trials, manage support and change controls, design data integrations, create training and documentation, troubleshoot escalations, produce reports, identify trends and process improvements, and assist product and customer care teams.