Jobs at Suvoda

Support the study lifecycle by performing administrative coordination, auditing documentation, preparing reports, maintaining study data, creating playbooks, resolving site/customer requests, monitoring safety alerts, onboarding coordinators, and acting as a secondary customer contact to keep studies compliant and on schedule.

The Account Executive will identify and close new business, manage the sales process, develop client relationships, and assist in sales strategies while representing the company at events.

The Account Executive will identify and close new business, manage the sales process, develop client relationships, generate leads, and assist in strategic sales development.

The Sales Director is responsible for managing the sales process, developing relationships with clients, and closing new business opportunities. Key tasks include responding to RFPs, attending industry events, training staff, and assisting in developing sales strategies.

The Sales Director will manage the sales process, generate new business opportunities, develop client relations, and lead strategic accounts while ensuring effective communication and proposal handling.

Support and maintain Suvoda IRT systems for clinical trials, lead change controls, manage data integrations, create training/support materials, troubleshoot escalated issues, produce reports, and drive process improvements.

Drive outbound and inbound prospecting to identify and qualify leads, engage prospects to understand needs, manage leads in CRM, schedule discovery meetings, and support sales pipeline growth.

The Change Order Contracts Analyst analyzes client requirements, manages change orders, ensures compliance with contracts, collaborates with project teams, and communicates with finance for accurate delivery of change orders.

The Senior Data Analyst will manage end-to-end analytics engagements, develop BI solutions, maintain Power BI reports, and drive AI-enabled analytics initiatives while mentoring junior analysts.

The Senior Data Analyst leads analytics projects, develops BI solutions, and utilizes AI to enhance data-driven decision-making across the organization.

Support delivery and maintenance of Suvoda Interactive Response Technology (IRT) systems for clinical trials. Lead system change control, design data integrations, create training and support materials, handle escalations, produce support reports, identify root causes and process improvements, assist product team, travel to client sites, and support users across countries.

Support and maintain Suvoda IRT systems for clinical trials: manage maintenance, change controls, data integrations, training materials, support escalation, reporting, and process improvements. Collaborate with clients, customer care, project and product teams to ensure successful study operations and troubleshoot complex issues.

The Director of Software Engineering oversees SaaS product development, managing distributed teams and ensuring engineering best practices while driving continuous improvement and strategic planning.

Support cross-functional project teams delivering Interactive Response Technology (IRT) for clinical trials. Liaise with clients, document and review requirements, manage schedules and scope, assist UAT and training, provide post-go-live protocol support, and ensure client satisfaction throughout build and maintenance phases.

Provide multi-country technical support for clinical IRT systems via phone and email; troubleshoot, document, update sensitive clinical production data, escalate issues, collaborate cross-functionally, and drive Customer Care process improvements.

Provide day-to-day support to Suvoda clients and clinical participants via phone and email, assist project managers with operations (access, card distribution, reporting), deliver ad hoc client training, maintain client relationships and contact data, troubleshoot issues, suggest process improvements, and support special projects.

Support delivery of Interactive Response Technology (IRT) for clinical trials: liaise with clients, design IRT solutions from protocols, document requirements, manage schedules and tasks, assist UAT and testing, provide training and post-go-live support, and travel to client sites as needed.

Verify and quality-review system configurations and extracted data from contracts, budgets, and informed consents prior to upload. Ensure client specifications and compliance, establish audit checklists, support training development, produce metrics to identify process gaps, and perform related tasks and special projects.