Jobs at Suvoda

Processes and reviews work orders, change orders, service agreements, transfers, and de-bookings. Maintains order terms, product lists, customer records, and master data in Salesforce, NetSuite, and ERP/CRM systems. Partners with sales and service delivery teams to resolve booking issues, supports documentation and archival, performs de-booking calculations, updates training materials, and contributes to reporting, data analysis, and trend identification.

Leads cross-functional delivery of Interactive Response Technology systems for clinical trials, managing timelines, scope, risks, resources, client expectations, meetings, and user acceptance testing. Coordinates internal and external stakeholders, drives issue resolution and process improvements, supports product feature development, oversees associate project managers, and provides client-site training. Requires a bachelor's degree or equivalent experience, strong communication and organizational skills, analytical and problem-solving abilities, and 4–5 years of IT project management experience.

Tests and validates clinical trial software to ensure patient safety, data integrity, and compliance with protocols and company procedures. Develops risk-based validation plans, authors and executes test scripts, documents defects, and tracks resolutions. May lead project testing by coordinating testing activities, managing deliverables, supporting team members, and ensuring timely, high-quality study builds.

Serve as a subject matter expert throughout the sales process for eClinical products. Partner with sales, marketing, and product teams to conduct discovery, develop meeting strategies, design custom solutions, maintain demo systems, and deliver product presentations and demonstrations. Provide pre-sales support, explain product value, support industry conferences, and travel to client meetings and events.

Leads strategy, roadmap, discovery, delivery, and continuous improvement for clinical finance software covering budgeting, benchmarking, site payments, and clinical pricing. Manages and coaches Product Owners, translates sponsor and site needs into product initiatives, and collaborates with engineering, UX, commercial, services, and support teams. Requires deep sponsor-side clinical finance expertise, clinical trial technology implementation experience, enterprise product management, AI product launch experience, and familiarity with global clinical payment workflows.

Leads product strategy, roadmap, discovery, and delivery for clinical finance software covering budgeting, benchmarking, site payments, and clinical pricing. Manages and develops Product Owners while partnering with Engineering, UX, Commercial, Services, and customers. Requires deep sponsor-side clinical finance expertise, technology implementation experience, software product management skills, and experience launching AI-enabled capabilities across complex, global clinical-trial environments.

Supports end-to-end billing operations, including invoice preparation and review, billing data validation, reconciliations, collections support, purchase order matching, reporting, client issue resolution, and billing governance. Monitors billing schedules and SLAs, investigates discrepancies, maintains documentation, supports compliance controls, and identifies process improvements. The role requires at least one year of corporate finance experience, preferably involving SaaS revenue accounting and multiple-element arrangements.

Administers global sales compensation plans, calculates commissions and bonuses, analyzes incentive data, manages compensation inquiries, and prepares earnings and performance reports. Partners with Sales, Finance, Accounting, Legal, and leadership on plan design, compliance, metrics, modeling, and annual incentive planning. Uses Power BI, Excel, SQL, and ICM/SPM systems to manage data, reporting, system enhancements, and incentive analytics.

Tests and validates clinical trial software to protect patient safety and study data integrity. Responsibilities include reviewing requirements, developing risk-based validation plans, authoring and executing test scripts, documenting defects, tracking resolutions, and ensuring compliance with company processes. May lead project testing by coordinating testing activities, overseeing team members, serving as the testing point of contact, and ensuring timely, high-quality study builds.

Develop and deploy reliable C# and .NET-based Interactive Response Technology systems for clinical trial randomization and drug supply management. Responsibilities include reviewing requirements, creating technical documentation, troubleshooting production issues, managing deployments across environments, and contributing innovative solutions to product research and development. The role emphasizes patient safety, clinical data integrity, maintainability, and collaboration with cross-functional project and support teams.

Reviews clinical trial contracts, budgets, amendments, and templates to extract payable activities and configure customer study data accurately. Collaborates with internal teams and customers to resolve configuration issues, manage quality risks, meet KPIs and SLAs, and support successful implementation delivery. Maintains audit procedures, contributes to process documentation, and partners with Product and IT on platform improvements while supporting positive customer relationships.

Develop and deploy Interactive Response Technology systems for clinical trial randomization and drug supply management. Responsibilities include reviewing requirements, creating technical designs and documentation, building reliable web applications, supporting production troubleshooting, managing deployments, and contributing innovative solutions to product development while maintaining patient safety and clinical data integrity.

Manage strategic customer relationships and drive product adoption, retention, NPS, expansion, upsell opportunities, and value realization. Identify account risks, coordinate cross-functional resources, improve customer support, support revenue predictability, develop customer advocacy initiatives, and assist with hiring and training Customer Success Managers.

Build and own end-to-end features for a reporting application using Python backend services and React/TypeScript frontend components. Responsibilities include REST APIs, authentication, authorization, audit logging, scheduling, database design, automated testing, dashboards, AI-powered features, containerization, cloud infrastructure, Terraform, CI/CD, observability, and secure delivery. Collaborate across product, engineering, and QA while maintaining code quality and reviewing AI-generated code.

The Account Executive will identify and close new business, manage the sales process, develop client relationships, and assist in sales strategies while representing the company at events.

The Account Executive will identify and close new business, manage the sales process, develop client relationships, generate leads, and assist in strategic sales development.

The Sales Director is responsible for managing the sales process, developing relationships with clients, and closing new business opportunities. Key tasks include responding to RFPs, attending industry events, training staff, and assisting in developing sales strategies.

The Sales Director will manage the sales process, generate new business opportunities, develop client relations, and lead strategic accounts while ensuring effective communication and proposal handling.