Search the 24 jobs at SurveyMonkey

The Manager of Content Design will lead a team of content designers, ensuring customer-centric product experiences. Responsibilities include mentoring the team, collaborating with cross-functional teams, managing project goals, and evolving team processes. The role emphasizes strategic vision, feedback facilitation, and operational excellence in content design.

As a Programmatic Specialist at SurveyMonkey, you will manage and optimize programmatic advertising campaigns across various platforms, conduct performance data analysis, troubleshoot issues, and collaborate with teams to develop effective ad strategies.

The Senior Salesforce Engineer will work with the Business Systems team to optimize the Salesforce platform, enhance user experience, and enable effective data flows across various systems including Salesforce and MuleSoft. Responsibilities include collaborating with operations leaders, solving complex business problems, and ensuring high-quality software development practices.

The IT Support Analyst will provide support for Mac and Windows systems, troubleshoot software and hardware issues, manage user accounts, and assist with onboarding and offboarding tasks. The role involves collaborating with teams to ensure effective IT operations and promoting technical education among employees.

The IT Support Engineer will provide exceptional support to internal stakeholders, managing Mac and Windows systems, mobile devices, and networking equipment. Responsibilities include troubleshooting software and hardware issues, supporting Azure Virtual Desktop, handling onboarding and offboarding tasks, maintaining IT equipment inventory, and assisting with IT documentation and training.

The Recruiting Coordinator/Office Coordinator role involves scheduling interviews, ensuring excellent candidate and employee experiences, maintaining data integrity in the applicant tracking system, and organizing in-office events. This hybrid position focuses 80% on recruitment and 20% on office management, requiring strong organizational skills and customer service orientation.

The Manager of Customer Success will lead a team of Customer Success Managers, focusing on enhancing customer experiences and driving product adoption. Key responsibilities include overseeing digital customer accounts, developing strategies for customer satisfaction and growth, monitoring customer data trends, and collaborating with cross-department teams to deliver measurable results.

The Senior Software Engineer will design and develop APIs and back-end applications while also focusing on front-end features to enhance customer experience. The role requires leading solutions on the AWS platform, ensuring application scalability, and participating in project management from inception to completion, while also engaging in oncall support.

The Senior Product Manager, Growth will lead initiatives to enhance customer acquisition and adoption of SurveyMonkey products. Responsibilities include driving subscription upgrades, defining experimentation roadmaps, analyzing performance metrics, leading cross-functional teams, and conducting market research.

As a Senior Product Designer, you will lead the innovation of the survey-taking experience, collaborating with global teams to discover customer needs and design product solutions. You will make data-informed decisions and work with colleagues across various teams to enhance product usage and business growth.

The Senior Marketing Operations Analyst will manage the marketing technology stack and campaign operations, develop strategies, implement best practices, and work cross-functionally to ensure seamless marketing processes and operational excellence, optimizing the lifecycle journey and training internal teams.

The Growth Marketing Specialist II will manage and optimize paid search campaigns on Google Ads and Microsoft Ads. Responsibilities include using data to improve campaign performance, providing regular reports on outcomes, collaborating with various teams, and assisting in A/B testing to enhance customer engagement.

The UX Content Designer will be responsible for creating clear and concise UI copy that enhances the user experience. They'll collaborate with designers, researchers, and product managers to define content strategy, write inclusive and accessible content, and evaluate design concepts. The role involves user research and data analysis to improve product content and guide users effectively.

As a Senior Software Engineer II, you will architect and develop new features, promote code excellence, and collaborate with product experts to enhance user experiences. You'll investigate performance issues and work within an Agile framework, ensuring scalable solutions while fostering a culture of growth and quality in engineering practices.

The Senior Product Manager, Growth will lead initiatives for customer expansion at SurveyMonkey, focusing on self-service subscription upgrades and optimization of the product's monetization. The role involves collaboration across multiple teams, defining experimentation roadmaps, analyzing metrics, and presenting findings to stakeholders.

The Senior Product Researcher II will lead strategic research initiatives, engage in cross-functional partnerships, and leverage diverse data sources to inform product, design, and business strategy. Responsibilities include driving insights through storytelling, deploying mixed methods for user understanding, and improving research practices within the team.

The Finance Systems Engineer at SurveyMonkey will manage financial applications like Coupa and NetSuite, focusing on system configuration, integration development, and scripting. Responsibilities include supporting user applications, enhancing processes, testing for new implementations, and maintaining system documentation.

As a Senior Product Designer on the Growth Team, you will lead user-centered design efforts to enhance product engagement, retention, and growth metrics. You'll iterate on concepts, prototype solutions, and leverage data to inform designs, all while owning projects with a high degree of autonomy. Collaboration with cross-functional teams and the creation of high-fidelity mockups will be key responsibilities.

As a Sales Development Representative, you will identify and target high-value accounts, engage in outbound prospecting, qualify leads, and maintain an organized lead pipeline in our CRM. You will collaborate with the sales team to refine strategies and stay informed on trends to effectively position our offerings during sales conversations.

The Web Interaction Designer will enhance the brand's design system and develop web assets, templates, and components. Responsibilities include creating wireframes, interactive prototypes, and collaborating with various teams to deliver performance-driven web experiences. The designer will also maintain project ownership and advocate for design decisions backed by solid rationale, focusing on user engagement and business goals.