SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
Our new Content Engineering team is looking for a seasoned software engineer passionate about solving complex, challenging problems who can work with their primary team in Costa Rica and other peers across North America. We manage the technology powering our website, content creation & localization tools for multiple products, and we work with cross-functional partners to grow our business and expand our international presence. If you have a proven track record in frontend technologies, expertise in building and supporting frameworks, and a passion for building large-scale sites, we invite you to be a key collaborator in shaping the future of our frontend stack.
What you’ll be working on
- Scale Globally: Drive growth by optimizing SEO, internationalization, and the content authoring experience.
- Own the Lifecycle: Lead technical specs, write clean/testable code, and monitor post-release performance.
- Architect Systems: Design modular packages and components that expand our global design system.
- Bridge the Gap: Partner with Product Owners to define features that impact platforms, services, and core frameworks.
- Champion Excellence: Lead cross-team technical initiatives, perform rigorous code reviews, and mentor the next generation of engineers.
We’d love to hear from people with
- Proven Expertise: 8+ years of professional experience shipping high-quality production code.
- Technical Mastery: Expert knowledge of web standards, accessibility, and modern JavaScript (React, Node.js, Webpack, Storybook).
- Performance Focus: Skill in "putting JavaScript on a diet" and utilizing caching technologies (Redis, Varnish, Memcache) for peak efficiency.
- Leadership Mindset: A drive to promote engineering standards, adopt new technologies, and collaborate across global time zones.
- Collaborative Mindset: A strong interest in conducting code reviews, writing detailed technical specs, and collaborating effectively within and across teams.
- Problem Solvers: A passion for troubleshooting complex issues and promoting engineering best practices.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 2 days per week.
Please apply using an English version of your resume/CV.
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
What We Do
We're on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.
