Jobs at SupportYourApp

Provide multilingual (French/English C1) customer and technical support via phone, email, and chat; escalate complex cases, follow procedures, protect sensitive data, use CRM/ticketing tools, and meet KPIs on a fixed remote schedule.

Provide multilingual (German/English) customer support across email, chat, and phone; follow SOPs; collaborate with internal teams and developers to resolve issues; protect sensitive customer data; meet KPIs; and maintain deep product knowledge while applying customer-happiness best practices.

Provide multilingual customer support via email, chat, and calls; follow SOPs; collaborate with cross-functional teams and developers; protect sensitive data; meet KPIs; apply best customer-happiness practices while working rotating shifts remotely.

Provide multilingual (German/English) customer support via email, chat, and phone; follow SOPs; collaborate with internal teams and developers to resolve issues; protect sensitive customer data; meet KPIs; apply customer happiness practices; learn client solutions through paid training while working rotating remote shifts.

Lead end-to-end B2B SaaS implementation projects from kickoff to Go-Live, conduct discovery to map procurement and finance workflows, manage timelines and data migrations, run onboarding workshops, create deployment and enablement resources, and liaise with Sales, Product, and Engineering to resolve technical blockers and drive user adoption.

Lead end-to-end B2B SaaS implementation projects from kickoff to Go-Live, conduct discovery sessions, configure products, manage data migration and timelines, deliver workshops and enablement resources, and liaise with Sales, Product, and Engineering to resolve technical blockers and drive user adoption.

Provide multilingual (English/French) remote guest support via phone, chat, and email. Manage reservations and modifications, coordinate with cleaning and maintenance teams, handle and escalate guest issues, process refunds per policy, and use internal tools to track tasks and guest information.

Build, maintain, and optimize full-stack web applications and internal admin interfaces. Translate Figma designs into pixel-perfect React frontends, develop secure backend systems in Python and Java, maintain WordPress marketing site, collaborate with product, QA, and other developers, and leverage AI tools to accelerate delivery.

Drive full-cycle business development: identify and qualify leads, prepare proposals, negotiate and close deals, use AI tools and CRM for pipeline management, research markets, track KPIs, and collaborate with leadership to grow revenue and improve services.

Own the full business development cycle: research markets, identify and qualify leads, prepare proposals, negotiate and close deals, use AI tools and CRM (HubSpot), track KPIs, collaborate with leadership, and gather feedback for service improvement.

Own the full B2B business development cycle: prospecting, qualifying leads, preparing proposals, negotiating and closing deals. Use CRM and AI tools, research markets, track KPIs, build client relationships, collaborate with leadership, and analyze feedback to improve services and drive revenue.

Manage full business development cycle from prospecting to closing: prepare proposals, use AI and CRM tools, research markets, qualify leads, build client relationships, track KPIs, and collaborate with leadership to drive growth and improve services.

Lead full business development cycle: identify and qualify leads, prepare proposals, negotiate and close deals, use CRM and AI tools, track KPIs, research markets, and collaborate with leadership to grow revenue and improve services.

Lead end-to-end B2B SaaS implementation projects from kickoff to Go-Live: run discovery sessions, configure the platform, manage data migration and timelines, deliver workshops and enablement materials, drive user adoption, and coordinate with Sales, Product, and QA to resolve technical blockers.

Own the full business development cycle: identify and qualify leads, prepare proposals, conduct meetings and negotiations, close deals, use AI and CRM tools for research and productivity, track KPIs, collaborate with leadership, and gather client feedback to improve services.

Lead end-to-end B2B SaaS implementation projects: run discovery, configure the platform, manage data migration and timelines, deliver workshops and enablement materials, unblock technical issues, and collaborate with Sales, Product, and QA to drive successful go-lives and user adoption.

Lead end-to-end B2B SaaS implementation projects: run discovery, configure platform, manage data migration, coordinate stakeholders, deliver onboarding workshops, create enablement materials, and liaise with Sales/Product/QA to resolve technical blockers and drive adoption.

Build and maintain full-stack features for the main application and admin interfaces, implement pixel-perfect UI from Figma, design secure back-end systems, maintain the WordPress marketing site, collaborate with product, design, and QA, and leverage AI tools to accelerate development.

Lead end-to-end B2B SaaS implementation projects: run discovery, configure the platform, manage data migration and timelines, deliver workshops and enablement, liaise with Sales/Product/QA, and drive user adoption and change management to achieve successful Go-Live.

Lead end-to-end B2B SaaS implementations: run discovery, configure the platform, manage data mapping/migration, timelines and stakeholders, deliver workshops and enablement materials, drive user adoption, and escalate product issues to Sales/Product/QA.