Jobs at SupportYourApp

Processes sales invoices, supports accounts receivable, verifies customer orders, maintains contracts and administrative records, and communicates with customers and internal teams. The role also provides reception and office-management support, monitors follow-ups and deadlines, maintains data quality, and contributes to operational projects and process improvements. Strong Dutch and English communication, organization, customer service, Microsoft Office proficiency, and adaptability are required in a fully remote environment.

Prepares and maintains sales invoices, supports accounts receivable, verifies orders, updates customer and contract records, and handles customer communications. The role also provides reception and office-management support, maintains documentation, follows up on deadlines, and contributes to operational projects and process improvements. Strong Dutch and English communication, organization, customer service, attention to detail, Microsoft Office proficiency, and adaptability are required. CRM experience, particularly Salesforce, is preferred.

Prepares and maintains sales invoices, follows up on receivables, verifies orders, updates customer records, and manages contracts and administrative documentation. Provides customer communication, reception and office support, coordinates internal operational activities, and ensures timely follow-ups. The role requires fluent Dutch and English, strong organization, attention to detail, customer service skills, Microsoft Office proficiency, and reliable remote-work equipment.

Provide customer support through phone, chat, and email; build customer relationships; protect sensitive data; meet KPIs; understand client solutions; use evolving support tools; and collaborate with developers and cross-functional teams.

Provides remote customer support through chat, calls, and social media. Resolves billing, usage, technical, and bug-related questions; explains platform features and policies; researches solutions; follows service-level agreements and procedures; proactively identifies issues; and escalates complex cases. Requires C1 English, at least one year of customer support experience, strong communication and problem-solving skills, and reliable computer and internet access.

Supports invoicing, accounts receivable follow-up, customer orders, contracts, documentation, reception, office administration, and daily operational projects. Maintains accurate records, communicates with Dutch- and English-speaking customers, coordinates internal follow-ups, and contributes to process improvements and customer satisfaction. The role is fully remote and requires strong organization, attention to detail, customer service skills, and proficiency with Microsoft Office and CRM tools.

Conduct full-cycle recruitment from application through offer, monitor automated hiring workflows, interview and assess candidates, provide feedback, maintain accurate ATS records, and ensure a positive candidate experience while representing the company’s brand and values.

Conduct full-cycle recruitment from application through offer, including monitoring automated hiring workflows, interviewing candidates, assessing qualifications, providing feedback, maintaining accurate ATS records, sourcing through job websites, and ensuring a positive candidate experience while representing the company’s brand and values.

Provide technical support through email and chat, troubleshoot product issues involving bulbs, apps, connectivity, setup, and user configuration, and guide customers through solutions. Document interactions, escalate complex issues, manage multiple conversations, and maintain a positive customer experience. The role requires strong English communication, technical troubleshooting, analytical thinking, and reliable computer and internet access.

Conduct discovery and audits of client support operations, analyze ticketing workflows and KPIs, evaluate support platforms, design AI-powered automation strategies (chatbots, NLP classification, auto-triage), produce AI readiness assessments and roadmaps, and deliver clear, actionable recommendations to technical and executive stakeholders.

Provide technical support through email and chat, troubleshoot product issues involving bulbs, apps, connectivity, setup, and configuration, guide customers through solutions, document interactions, escalate complex problems, and manage multiple conversations while maintaining accuracy and a positive customer experience.

Provide multilingual customer support through email, chat, and calls. Follow procedures, protect sensitive data, resolve issues with internal teams, maintain knowledge of client solutions, meet KPIs, and communicate with developers and specialists. The role requires German and English fluency, analytical and research skills, reliable home-office equipment, and a proactive customer-focused approach.

Provide multilingual customer support through email, chat, and calls; follow procedures, protect sensitive data, resolve issues with internal teams, meet KPIs, and communicate with developers and specialists. The role requires German and English fluency, analytical research skills, reliable equipment, and a stable internet connection. It is fully remote with flexible shifts and paid training.

Provide multilingual (German/English) customer support across email, chat, and phone; follow SOPs; collaborate with internal teams and developers to resolve issues; protect sensitive customer data; meet KPIs; and maintain deep product knowledge while applying customer-happiness best practices.

Provide customer support through phone, chat, and email; build customer relationships; protect sensitive data; meet KPIs; learn client solutions; apply customer satisfaction practices; and coordinate with developers and cross-functional teams. The role is fully remote and requires fluent English, customer support experience, travel industry experience, analytical skills, and reliable computer and internet access.

Provide technical support through email and chat, troubleshoot smart bulb, app, connectivity, setup, and configuration issues, guide customers through solutions, document interactions, escalate complex problems, and maintain a positive customer experience while managing multiple conversations.

Provide customer support through phone, chat, and email; build customer relationships; protect sensitive data; meet KPIs; research and resolve issues; maintain knowledge of client solutions; and collaborate with developers and cross-functional teams. The role requires fluent English, customer support experience, travel-industry experience, analytical skills, and reliable home-office equipment. Hospitality or logistics experience is preferred.

Manage full business development cycle from prospecting to closing: prepare proposals, use AI and CRM tools, research markets, qualify leads, build client relationships, track KPIs, and collaborate with leadership to drive growth and improve services.

Lead full business development cycle: identify and qualify leads, prepare proposals, negotiate and close deals, use CRM and AI tools, track KPIs, research markets, and collaborate with leadership to grow revenue and improve services.

Write SEO-optimized blog posts and marketing copy, proofread and edit content, update landing pages, publish and format content in WordPress, create newsletters and Quora content, request visuals, and collaborate with marketing and cross-functional teams.