Jobs at Support Solutions, LLC

Develop and manage individualized Plans of Care for people with developmental disabilities; coordinate and monitor waiver services, medical/social/educational supports, crisis intervention, referrals, and community resources; document contacts and billing integrity; provide guidance to direct care staff and ensure quality of care through regular face-to-face visits and reporting.

Lead regional operations for Support Solutions, designing and managing Medicaid/HCBS waiver programs for individuals with intellectual disabilities. Oversee staffing, compliance, documentation, training, budgeting, community resource access, audits, and stakeholder meetings. Serve as team leader, ensure quality outcomes and regulatory adherence.

Coordinate and deliver mandated training, maintain training records and certifications, administer Relias and Excel training database, create calendars/reports, audit compliance, assist HR with recruiting, onboarding, and employee relations, and serve as second-in-command to the HR Manager.

Manage and reconcile personal funds: record transactions, audit invoices, prepare vouchers/checks, reconcile bank statements, maintain tracking systems and personal funds files, assist clients with benefits/applications, train staff, track leases, and support tax and utility processes.

Supervise and coordinate residential, day, and personal supports for people with intellectual disabilities. Oversee Direct Support Professionals, ensure documentation accuracy and regulatory compliance, provide training, manage staffing/schedules and budgets, perform unannounced oversight visits, respond to emergencies, support care planning and medical/therapy appointment coordination, and maintain electronic records and reporting.

Supervise Direct Support Professionals/Job Coaches and implement staffing schedules. Ensure person-centered plans are followed, documentation and electronic records are current, staff are trained, incidents reported, and regulatory/licensure standards met. Coordinate appointments, transport, budgets, inventories, safety drills, and deliver employment services and job development support.

Provide behavioral assessment, develop and implement behavior support and crisis prevention plans, train and observe direct support staff and caregivers, coordinate behavioral restrictions and appointments, maintain documentation and billing accuracy, advise leadership, participate in incident management and risk assessment, and provide onsite crisis assistance and training.