Jobs at Sumsub

Build and operate Summy AI Copilot, an agentic assistant for compliance officers. Responsibilities include designing multi-turn LLM agents with LangGraph, implementing observability and evaluation pipelines, developing MCP and Agent Skills integrations, and iterating through production metrics and A/B testing. The role requires production software engineering, cloud deployment, LLM orchestration, tool calling, structured extraction, and autonomous-task development.

Administer NetSuite for Finance by gathering requirements, defining specifications, managing Jira delivery, configuring fields, records, workflows, reports, dashboards, permissions, and templates. Handle data imports, testing, UAT, release validation, financial transaction checks, troubleshooting, documentation, and user support. Coordinate with developers and Finance stakeholders while maintaining data quality, segregation of duties, and audit readiness.

Supports day-to-day accounting across international entities by recording invoices, reconciling accounts, preparing journal entries and accruals, assisting with month-end close, and supporting audits. The role also improves financial workflows through automation, collaborates with clients and cross-functional teams, and prepares requirements for accounting process enhancements.

Build and optimize Sumsub’s marketing website, landing pages, acquisition funnels, localized sites, forms, and product pages. Own initiatives from request through production, integrate HubSpot and third-party APIs, conduct A/B testing, improve SEO and Core Web Vitals, and contribute to Next.js server-side functionality including API routes, caching, and revalidation.

Oversee accurate and timely invoicing, maintain billing data, respond to customer billing inquiries, monitor accounts receivable, follow up on outstanding payments, prepare billing and financial reports, and improve billing procedures in collaboration with finance, operations, and customer teams.

The Sales Development Representative will generate and qualify leads across the Middle East and CIS through cold outreach, market and company research, and multi-channel prospecting. The role involves identifying decision-makers, crafting value propositions, booking product demonstrations, supporting Business Development Managers, maintaining CRM records, and consistently meeting qualified-opportunity quotas. Candidates should have B2B software, SaaS, financial services, compliance, crypto, or RegTech sales experience and strong communication, research, analytical, and technical comprehension skills.

Provide L2 technical support for Sumsub's B2B platform: troubleshoot and configure integrations, analyze technical issues, own escalations, coordinate with engineering teams, and communicate solutions to clients in English and Mandarin.

Provide technical support and troubleshooting for Sumsub's B2B platform; analyze and resolve technical issues, escalate and own cases with engineering, and communicate with clients via chat, email, and calls. Collaborate cross-functionally to answer technical questions and support integrations across web and mobile SDKs.

Lead sprint and release management for Sumsub’s Salesforce platform team. Manage backlog orchestration, capacity planning, stakeholder requirements, prioritization, delivery reporting, and release coordination. Translate business requests into clear specifications for engineers and analysts, unblock team members, communicate delivery progress, and ensure work is focused on the highest-value initiatives across sales and post-sales processes.

Develop and execute go-to-market strategies for gaming and iGaming verticals, build sales pipeline, manage full sales cycles for major accounts, and collaborate with product and marketing teams. Represent the company at conferences, educate internal teams on industry requirements, and serve as an expert on gaming regulations, licensing, compliance, fraud prevention, and regulatory onboarding.

Owns vendor contract financial review, procurement negotiations, spend analysis, renewal tracking, and cost optimization. The role identifies financial risks, negotiates improved terms, analyzes international and multi-currency spending, and recommends procurement policy and approval-flow improvements. It supports Marketing, Product, and IT teams while managing approximately 40 contracts monthly.

Analyze sales performance, pipelines, conversion rates, sales cycles, and team effectiveness. Build and maintain dashboards, investigate metric changes, support ad hoc reporting, identify funnel bottlenecks, and improve data quality and metric consistency. Collaborate with sales and unit economics teams to establish reliable definitions, data models, and actionable insights for stakeholders.

Analyze marketing performance across acquisition, events, product marketing, and website channels. Build and maintain dashboards, investigate metric changes, support ad-hoc analyses, and work with attribution models and marketing funnels. Collaborate with Sales Analytics and Unit Economics to standardize metrics, improve data quality, and strengthen analytical foundations. The role requires strong SQL, marketing analytics experience, dashboarding skills, and effective stakeholder communication.

Leads the EU/UK partnerships team, develops regional partnership strategy, and drives revenue through reseller and referral channels. Responsibilities include acquiring and managing partners, growing existing relationships, overseeing the full partner lifecycle, coaching Partner Managers, reporting performance, and improving internal processes. The role requires strong SaaS alliance sales experience, cold outreach capability, and hands-on leadership. It is UK-based, preferably in London, with two office days weekly and monthly European travel.

Investigate emerging fraud patterns and anomalous activity using live production data. Develop and tune rules, alerts, supervised and unsupervised models, anomaly detection, and link-based analysis. Evaluate fraud signals, false positives, missed fraud, and detection quality; identify data-quality and modeling issues; and turn findings into product recommendations and client-case support.

Own the strategy and execution of AI-powered AML and compliance products, including screening, transaction monitoring, risk scoring, automation, and agentic workflows. Translate regulatory and commercial requirements into technical specifications, APIs, schemas, webhooks, and logic. Lead features from discovery through deployment and billing, improve detection accuracy and reduce false positives, create monetizable modules, and serve as the technical expert for clients and partners.

Own the Reusable KYB product, driving adoption, customer value, and roadmap execution. Partner with B2B customers to identify problems, prioritize initiatives, and translate feedback into measurable improvements. Collaborate with engineering and analytics on product delivery, while balancing strategic vision with sprint execution. The role requires B2B product management experience in regulated technology domains and familiarity with APIs, webhooks, microservices, digital wallets, and identity infrastructure.

Build and scale B2B demand generation across LATAM markets. Manage paid acquisition campaigns on LinkedIn, Google Ads, Meta, and regional platforms; optimize budgets, funnel performance, cost per demo, and qualified lead generation. Collaborate with Field Marketing, Sales, and Product Marketing while testing scalable acquisition strategies tailored to regional market nuances.

Develop and refine global pricing models, evaluate unit economics and margins, structure complex deals, support negotiations, review non-standard commercial terms, and improve pricing calculators, approval frameworks, guidelines, and commercial tools. Provide guidance and training on pricing, product economics, and commercial trade-offs while balancing revenue, profitability, customer value, and risk.

Lead enterprise client onboarding projects, coordinate cross-functional teams, create project plans and communication workflows, and train client teams to drive adoption of Sumsub compliance products for a smooth implementation.