Jobs at Storyteller

Lead and build the companyoperations end-to-end for a high-growth B2B SaaS business. Design operating model, hire and structure teams, control SaaS/AI/cloud costs, ensure delivery rigour for major client events, and implement AI-first automation to scale repeatable processes. Act as the operating partner to founders, driving execution, accountability, and rapid iteration.

The Customer Success Manager will own and grow UK & Europe accounts, ensuring customer value, adoption, and expanding product usage while coordinating internally and managing account health.

Lead and build the companys end-to-end operating model for a high-growth B2B SaaS business. Own people, structure, costs, delivery rigor for major client events, and AI-first automation of repeatable processes. Hire and manage teams, negotiate SaaS/Cloud spend, ensure operational reliability for key moments, and execute founders strategic outcomes independently.

Lead and build the company's end-to-end operations for a high-growth B2B SaaS business: create operating models, hire and scale teams, manage SaaS/AI/cloud costs, ensure delivery rigor for major client events, and embed AI-first automation across repeatable processes.

Lead and build the companys end-to-end operating model across products: hire and scale teams, own SaaS/AI/cloud costs, enforce delivery rigour for major client events, and embed AI-first automation into repeatable operations.

The Customer Success Manager will manage core accounts in the UK and Europe, ensuring customer adoption, coordinating internal teams, and identifying growth opportunities while building strong relationships with stakeholders in sports and media.

Lead and build the companys end-to-end operating model, hire and scale teams, manage SaaS/AI/cloud costs, ensure delivery rigour for major client events, and embed AI-first automation across repeatable processes while partnering with founders to execute outcomes.

As an Operations Associate, you will manage content operations during live events, ensuring accuracy, quality-checks, support triage, and process improvements while collaborating with teams to mitigate issues before they impact clients.

As an Operations Associate, you will manage live sports content accuracy, support workflows, quality checks, client communication, and process improvements.

Lead operational quality, reliability, and configuration of Storyteller's AI tooling. Own platform standards, monitoring, permissions, integrations, and improvements. Work with teams to identify friction, drive durable solutions, and provide leadership visibility on AI stack performance and risks.

Drive operational quality, reliability, and improvements for Storyteller's AI tooling. Own configuration, access, monitoring, and standards for AI platforms; identify friction, implement durable solutions, and provide leadership visibility on tooling performance and risk.

Own operational quality, reliability, and standards for Storyteller's AI tooling. Configure, monitor, and improve AI platforms, manage access and dependencies, identify friction, implement durable solutions, and provide leadership visibility on tooling performance and risks.

Own operational quality, reliability, and standards for Storyteller's AI tooling. Configure, monitor, and improve AI platforms, permissions, integrations, and workflows; identify friction, drive durable solutions, and provide leadership visibility on platform health.

Own and grow a portfolio of North American sports and athletics accounts. Drive adoption, monitor account health, run outcome-led check-ins, surface expansion opportunities, coordinate with delivery/support/sales/product, and support renewals. Focus on customer outcomes, retention, and commercial contribution while operating in a fast-moving SaaS environment.

Build and maintain native iOS or Android SDKs used by major clients: own features end-to-end, improve performance and reliability, debug integrations, enhance developer experience and documentation, use AI tools for scaffolding and refactors, and improve CI, tests and release quality.

Build and maintain native iOS or Android SDKs: design and ship features end-to-end, improve performance and reliability, debug integrations, improve developer experience and docs, use AI-assisted tooling, and contribute to CI, tests and release quality.

Build, maintain and improve Storyteller's native iOS and Android SDKs: own features end-to-end, improve performance, reliability and developer experience, debug integrations, enhance docs/examples, use AI-assisted workflows, participate in reviews, and improve CI and test suites.

Hands-on native SDK engineer building and maintaining iOS or Android SDKs. Own features end-to-end, improve performance, reliability, and developer experience, debug integrations, enhance docs and tooling, and use AI-assisted workflows to design, test, and ship production-quality releases.

Lead a multidisciplinary delivery team for a major sports client, owning priorities, quality, resourcing, and operational systems. Coordinate content, publishing, design, analytics, product and engineering; improve tooling and processes, use AI to boost delivery, prepare client updates, and lead large operational projects while keeping live delivery running.

Lead a multidisciplinary delivery team for a major sports client, owning priorities, execution, quality, and operating systems across content, publishing, design, analytics, product, engineering and AI-enabled services. Drive staffing, standards, reviews, large operational projects and client communications while improving processes, tools (Airtable→Linear), automations and use of AI to increase speed and repeatability.