Implementation Lead (AI)

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Tunisia
Remote
35K-35K Annually
Entry level
Information Technology • Software
The Role
Own end-to-end rollout and ongoing operation of a major sports client’s product integrations. Configure products, build AI-powered automations, monitor AI services, investigate issues, coordinate fixes with Engineering, communicate progress and constraints to clients, and improve delivery processes. The role also directs junior teammates and develops reusable tools and workflows. Candidates need practical AI implementation experience, technical integration knowledge, client-facing delivery experience, and comfort working independently in fast-moving environments.
Summary Generated by Built In

🇹🇳 Up to EUR 35,000 per year, on a full time, contractor contract  
🌎 Fully remote working anywhere in Tunisia!
✨ Exciting high growth product, relied on by leading global brands, particularly within sports 
💻 Modern stack, great tooling, AI-first engineering culture


ABOUT US

Storyteller is a high-growth B2B SaaS company that helps leading sports, media and entertainment brands create and deliver engaging content experiences across their owned digital products. Our platform includes native iOS, Android and Web SDKs, publishing tools, analytics and advertising support. 

We are remote-first, product-led and highly focused on execution. We value ownership, direct communication, sound judgment and people who improve the way work gets done rather than accepting recurring friction. 
 

About The Role

We need a builder who can run a client.
You'll own a major sports client's product rollout and the AI-enabled services that run alongside it. You'll configure it, build the automations around it, investigate what breaks, and keep it running and improving after launch. There's no project-manager layer and no handoff once it's live. It's yours.
You won't write the core product code, but you'll know the product, its APIs, SDKs and configuration well enough to find problems yourself and give the client straight answers on trade-offs.


What You'll Do

  • Take client products and integrations from a messy brief to live (configuration, onboarding, testing, rollout) and keep owning them afterwards.
  • Build and run AI-powered automations, tools and workflows that speed up delivery and make the product better for clients.
  • Keep AI services reliable after launch: know what goes in and what comes out, check the output, and catch problems before the client does.
  • Reproduce issues yourself by checking config, data and expected behaviour, then hand Engineering a clear problem, not a forwarded email.
  • Decide what's worth fixing in your product area and work directly with engineers to ship it.
  • Keep the client clear on progress and honest about constraints, and turn what you learn into changes Product and Engineering act on.
  • Direct one or two more junior teammates, and leave behind tools and automation that make the next cycle easier.

What We're Looking For

  • You've built something with AI that's in real use: an automation, an agentic step in a pipeline, or a tool people rely on. Not chatbot use.
  • You've taken a client-facing product or integration from brief to live, and kept running it after launch.
  • You started somewhere technical (support, integrations, QA, development or similar) and grew into owning client or product outcomes.
  • You're comfortable with APIs, SDKs, configuration and data, without needing to be an engineer.
  • You've worked somewhere the process didn't exist yet: a startup, a scale-up, a fast-moving agency, or something you started yourself.
  • You make good calls with incomplete information and don't wait to be told before making progress.
  • You communicate clearly and directly with both clients and technical teams.

Nice To Have

  • A background in sport, media, live events or ad-tech.
  • Experience with SaaS or developer-facing products: SDKs, CMS, analytics.

This Isn't For You If

Your recent work is mainly running ceremonies, RAID logs, steering packs or account relationships, or you'd rather manage the people doing the work than do it yourself.
RECRUITMENT PROCESS

  • Short call focused on your experience and use of AI. 
  • Paid take-home task based on a real delivery and AI-operations problem. Use AI as much as you like; we'll ask what you accepted, changed, checked and rejected.
  • Final interview with a member of the team. 

Skills Required

  • Built an AI automation, agentic pipeline step, or dependable AI-powered tool used in real operations
  • Taken a client-facing product or integration from an initial brief through launch and ongoing operation
  • Technical background in support, integrations, QA, development, or a similar field
  • Comfort working with APIs, SDKs, configuration, and data without needing to be a software engineer
  • Experience working in an environment where processes were not yet established, such as a startup, scale-up, agency, or personal venture
  • Ability to make sound decisions with incomplete information and take initiative
  • Clear, direct communication with clients and technical teams
  • Background in sports, media, live events, or ad-tech
  • Experience with SaaS or developer-facing products, including SDKs, CMS, or analytics
Am I A Good Fit?
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The Company
HQ: Edinburgh
61 Employees
Year Founded: 2019

What We Do

Boost user engagement, retention, and revenue with all things Vertical Video including in‑app Stories and TikToks/Reels. Our end‑to‑end platform gives you a best‑in‑class Vertical Video experience in days with native SDKs, publishing tools, analytics, and ad support.

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