Teams at Storyteller

Own and grow a portfolio of North American sports and athletics accounts. Drive adoption, monitor account health, run outcome-led check-ins, surface expansion opportunities, coordinate with delivery/support/sales/product, and support renewals. Focus on customer outcomes, retention, and commercial contribution while operating in a fast-moving SaaS environment.

Lead a multidisciplinary delivery team for a major sports client, owning priorities, quality, resourcing, and operational systems. Coordinate content, publishing, design, analytics, product and engineering; improve tooling and processes, use AI to boost delivery, prepare client updates, and lead large operational projects while keeping live delivery running.

Lead a multidisciplinary delivery team for a major sports client, owning priorities, execution, quality, and operating systems across content, publishing, design, analytics, product, engineering and AI-enabled services. Drive staffing, standards, reviews, large operational projects and client communications while improving processes, tools (Airtable→Linear), automations and use of AI to increase speed and repeatability.