Jobs at Stella McCartney

Represent Stella McCartney as a luxury retail brand ambassador, delivering exceptional client service and achieving individual and store sales targets. Responsibilities include clienteling and CRM activity, cross-selling, complaint resolution, product and trend knowledge, visual merchandising, stock replenishment, inventory support, shipment processing, and compliance with company, PCI, security, and safety policies.

Represent Stella McCartney as a luxury fashion brand ambassador, delivering exceptional in-store customer service and achieving individual and store sales targets. Build client loyalty through personalized styling, CRM, cross-selling, and product knowledge. Handle complaints, maintain visual merchandising and stock standards, support inventory and shipments, and follow PCI, security, health, safety, and company compliance procedures. Collaborate with the store team while maintaining brand presentation and service standards.

Develop and execute talent acquisition strategy for UK head office and selected regional roles. Build relationships with stakeholders, source candidates, map creative talent markets, support early careers hiring, and strengthen employer branding. Improve candidate experience, interview and assessment practices, diversity and inclusion, and recruitment metrics. Manage recruitment vendors and provide hiring manager training while serving as a brand ambassador for Stella McCartney.

Serve as a luxury fashion brand ambassador in an outlet store, delivering exceptional customer service, achieving sales targets and KPIs, building client loyalty, managing complaints, maintaining product presentation, replenishing stock, supporting inventory and shipments, and following store, PCI, security, and safety procedures.

Supervises outlet store operations, sales-floor client engagement, customer service, KPI performance, team briefings, visual merchandising, stock coordination, onboarding, recruiting, and client relationship development. Partners with the Store Manager to promote brand awareness, execute business initiatives, support product launches, and maintain a high-performing, service-focused team.

Manage Stella McCartney’s organic social media presence across global and Eastern platforms. Create, shoot, edit, schedule, and publish social content; oversee community management, copywriting, content briefs, influencer initiatives, and event coverage. Analyze performance, competitors, audiences, and trends to develop strategies, KPIs, reports, and ongoing optimizations. Collaborate with editorial, creative, regional, and social teams to grow engagement and strengthen brand storytelling.

Supports ready-to-wear product development by maintaining technical product information, pattern data, size charts, material and yarn codes, and documentation. Assists with pattern file transfers between systems and ensures technical data accuracy. Collaborates with internal teams and external suppliers across knitwear and jersey development activities. This is a six-month internship based in the Novara office.

Manage sampling and production cost calculations for shoe styles, maintain cost data, monitor margins, and recommend corrective actions. Collaborate with Product, Merchandising, Production, and Purchasing teams to negotiate supplier prices, meet margin targets, manage budgets, and track cost trends. Prepare regular cost and profit-margin reports while supporting efficient collection development timing.

The Senior Print Designer collaborates with the Design team on the RTW collection, focusing on print and graphics concepts for each season and ensuring successful product development through strong communication and creativity.

The Senior Flou Designer will collaborate with the Design Director to create the RTW collection, focusing on Flou design, driving fittings, managing junior designers, and ensuring successful prototype development.

The Client Style Advisor is responsible for selling Stella McCartney products, coordinating customer outfits, managing inventory, and providing exceptional customer service.

Lead and inspire the Bags & Accessories design team, translate the Creative Director's vision into innovative, sustainable products, deliver multiple seasonal and runway collections, develop mood boards, renderings and mock-ups, manage fittings and specifications, collaborate with product development and merchandising, and ensure deadlines, quality and brand alignment.

The Client Style Advisor acts as a brand ambassador, providing exceptional customer service, achieving sales targets, and maintaining store standards at a fashion boutique.

Act as a brand ambassador delivering exceptional customer service, meet sales targets, use selling techniques and clienteling, maintain product knowledge and store presentation, handle complaints, follow policies (PCI, safety), support inventory and stock processes, and achieve mystery shop standards.

The CRM Manager defines and drives the brand's CRM strategy to enhance customer loyalty and lifetime value, analyzing data and executing initiatives across retail and digital channels.

Lead and execute wholesale strategy across the Americas to drive revenue, profitability, and market share. Build and manage retailer and distributor relationships, secure new partnerships, lead seasonal presentations and negotiations, analyze sales and inventory performance, prepare forecasts and reports, and collaborate cross-functionally to ensure brand consistency and commercial execution. Represent the brand at showrooms, events, and market visits.

The Client Style Advisor is responsible for selling Stella McCartney products, providing customer coordination suggestions, managing inventory, and customer follow-ups, while promoting sustainable fashion values.

The Senior RTW Designer collaborates with the Design Director on seasonal collections, focusing on Flou designs and managing the design team’s workflow.

Lead month-, quarter-, and year-end close for the US region; prepare reconciliations, journal entries, and treasury postings; reconcile retail sales and credit card transactions; support budgeting, forecasting, audits, and tax provision data; partner with store operations and business leaders to analyze variances and drive cost-control initiatives.

Manage sampling and production costing for RTW styles, update cost components, monitor margins, recommend corrective actions, negotiate supplier prices, prepare cost and margin reports, and track cost trends against budget.