Jobs at STARLIMS

Qualify inbound and outbound leads for STARLIMS, rapidly respond to prospects, book high-quality meetings for Account Executives, maintain CRM records, research accounts, capture customer requirements, and provide feedback to sales and marketing to help grow pipeline and conversions.

Design, build, and maintain core LIMS software across the SDLC; own architecture, data management, business rules, and embedded control components; plan installations/upgrades, provide operational support, ensure compliance and documentation, and mentor junior engineers.

Provide timely remote and on-site technical support for STARLIMS, owning tickets end-to-end, troubleshooting application and database issues, collaborating with engineering and stakeholders, recommending system improvements, and contributing to global support knowledge and process enhancements.

Partner with the CEO and executive team to translate strategy into actionable plans, run cross-functional programs (product launches, M&A integration, GTM), own ELT and board meeting operations, build company-wide OKR and QBR processes, and create reporting systems that drive accountability and execution.

Develop and configure STARLIMS LIMS solutions: install, upgrade, and configure systems; build workflows, interfaces, reports and queries; perform data migration, validation testing, documentation, and customer training. Provide technical support, research alternatives, and collaborate with project teams to meet customer requirements.