Teams at STARLIMS

Qualify inbound and outbound leads for STARLIMS, rapidly respond to prospects, book high-quality meetings for Account Executives, maintain CRM records, research accounts, capture customer requirements, and provide feedback to sales and marketing to help grow pipeline and conversions.

Design, build, and maintain core LIMS software across the SDLC; own architecture, data management, business rules, and embedded control components; plan installations/upgrades, provide operational support, ensure compliance and documentation, and mentor junior engineers.

Provide timely remote and on-site technical support for STARLIMS, owning tickets end-to-end, troubleshooting application and database issues, collaborating with engineering and stakeholders, recommending system improvements, and contributing to global support knowledge and process enhancements.