Jobs at Stackline

As a Customer Strategy Lead, you will manage client relationships, enhance customer experience, and drive product usage to achieve business goals.

As an Account Manager in Strategic Insights, you'll manage client relationships, provide ecommerce strategies, and utilize AI tools to analyze data for actionable insights.

Provide technical and functional support for Stackline's SaaS platform: troubleshoot issues, query databases and logs, write scripts to automate tasks, document solutions, meet SLAs, and collaborate with Product, Sales, and Marketing to resolve customer problems and improve the product.

Manage a portfolio of brand clients to drive e-commerce growth through paid search optimization, data-driven insights, market and competitor analysis, client communication, media and growth planning, and reporting using Stackline tools.

Manage a portfolio of e-commerce brand clients, develop media and paid search strategies, analyze performance using Stackline and Excel, deliver insights and reporting, lead client calls, and drive growth through data-driven recommendations and competitor/category analysis.

Lead programmatic display and e-commerce ad strategy for a portfolio of brands, managing campaign activation (e.g., Amazon DSP, The Trade Desk), synthesizing data into actionable insights, maintaining C-level client relationships, coordinating cross-functional launches, identifying growth/upsell opportunities, and mentoring a team while ensuring policy and budget compliance.

The Director will lead a Professional Services team focusing on data-driven e-commerce insights, manage client relationships, and develop strategies for e-retail success.

Manage and optimize programmatic display campaigns (Amazon DSP, The Trade Desk), build media plans and KPIs, synthesize data into client-facing insights and reports, lead client calls, grow and independently manage client accounts, and act as a product SME to scale and automate services.

The role involves managing e-commerce strategies for clients, optimizing ad performance, and leveraging data insights to drive sales growth. Responsibilities include client relationship management, conducting market analyses, and reporting on business performance.

The Associate Director manages e-commerce strategy for client brands, fostering relationships, overseeing digital advertising, and driving growth initiatives.

Lead development, activation, and optimization of programmatic display campaigns (Amazon DSP, The Trade Desk). Synthesize data into actionable insights and client-facing presentations, cultivate client relationships, evangelize advertising strategies, streamline processes, partner with publishers and ad-tech, mentor junior account team members, scale/automate services, and act as a subject matter expert on Stackline products to drive e-commerce ROI.

Serve as the customer-facing backbone: build relationships, deliver data-driven insights and business reviews, create and execute success plans, monitor customer health, advocate internally, and drive retention and growth.