Jobs at SquareTrade

The Growth Manager drives programme performance, manages partner relationships, uses data for insights, ensures operational excellence, and influences internal/external stakeholders.

The Senior HR Coordinator oversees HR operations, providing support for employee lifecycle processes, ensuring compliance with legislation, and managing HR systems and projects.

The Claims Administrator supports customer resolutions by managing escalated cases, improving customer experience, and maintaining accurate records using Excel.

The Senior Digital Product Manager will lead initiatives in media-driven experiences and enterprise dynamics, enhancing customer trust and interactions through AI-driven solutions, while managing stakeholder alignment and product lifecycles.

The Digital Product Manager will drive CRM capabilities, improve agent efficiency, manage the product roadmap, and work with global teams to enhance customer service and agent experiences.

The Manager, CS Learning & Development leads the L&D roadmap for customer service, focusing on training initiatives and competency development for outsourced contact centers.

The Customer Experience Manager leads customer insight frameworks, translates data into actionable insights, and partners across teams to improve customer loyalty and retention.

The Digital Product Manager will oversee partner integrations, enhance customer experiences, and manage product lifecycles while aligning with business outcomes.

The Digital Product Manager will oversee partner integrations and onboarding, ensuring aligned product delivery and enhancing customer experiences. Responsibilities include defining product lifecycle management, collaborating with stakeholders, and driving solutions in a technology-driven environment.

The Digital Product Manager will oversee partner integrations and onboarding, enhancing customer experiences and drive solutions for complex integration challenges while collaborating with various departments to align product strategy with business goals.

Lead the delivery of AI-driven analytics solutions within the Partnerships domain using Microsoft Fabric, focusing on execution and change management. Facilitate end-to-end delivery of AI use cases and enhance analytics capabilities across the EU business.

The Customer Experience Manager will lead innovation for customer journey design, ensuring transformation and improvement in customer experience and loyalty while partnering cross-functionally for effective delivery.

The Software Engineering Manager leads the development and management of customer applications, oversees technical architecture, coaches team members, and ensures successful product performance through best practices and continuous improvement.

The Legal Operations Analyst will support legal and compliance projects, assist with regulatory compliance, manage escalated complaints, and improve workflows through tech solutions, requiring collaboration across teams.

The Partnership Marketing Manager develops and executes marketing strategies for North American partners, collaborating with teams and analyzing performance to ensure program success and strengthen relationships.

The FP&A Manager will oversee financial planning, profitability monitoring, and budgeting, collaborating closely with finance and operations teams to support business growth in Europe.

The Senior Software Engineer will design, develop, and maintain microservices and APIs, utilizing Agile methods, TDD, and collaborate with various teams to enhance application performance and architecture.

The Digital Product Manager will oversee billing and payment initiatives, ensuring operational excellence and enhancing customer experiences by managing product lifecycle and collaborating across teams.

The Corporate Strategy Intern will support growth initiatives by conducting market research, building financial models, and collaborating with various departments. The role involves presenting insights to senior leadership and managing strategic projects.

The Director of Growth Strategy will lead P&L management, strategy development, account maintenance, and profitability initiatives, closely collaborating with internal and retail partner teams in a fast-paced environment.