Jobs at Sprinto

Own Sprinto’s organic growth strategy and revenue outcomes across SEO, AI discovery, website conversion, and non-paid channels. Responsibilities include increasing qualified pipeline, improving visibility across search engines, AI platforms, review sites, and communities, managing analytics and attribution, running growth experiments, optimizing conversion paths, building scalable systems, and partnering with content, BDR, and sales teams. The role also involves hiring and coaching a small team while remaining hands-on with analysis and execution.

Own customer audit journeys from gap assessment and readiness through external audit fieldwork, remediation, findings resolution, and closure. Assess security controls, cloud environments, policies, and evidence; develop risk-based remediation plans; coordinate customers and independent auditors; track requests and risks; and support SOC 2 and ISO 27001 audits. Improve scalable audit playbooks and workflows while collaborating across technical and executive stakeholders.

Investigate and resolve customer issues involving integrations, APIs, configurations, browser behavior, logs, and cloud environments. Reproduce problems, test hypotheses, communicate clearly with technical and non-technical customers, and coordinate precise escalations with Product and Engineering. Improve documentation and troubleshooting processes while developing expertise in security frameworks, compliance, and SaaS systems.

Own delivery and maturity of GRC engagements across ISO 27001, SOC 2, GDPR, and related frameworks. Manage concurrent client programs, audits, gap assessments, control mapping, policies, and audit readiness. Build reusable compliance playbooks, AI-assisted workflows, QA standards, and framework libraries. Support pricing, packaging, utilization, margins, forecasting, sales enablement, renewals, and client workshops while controlling scope and delivery risk.

Support AI infrastructure development, including model training and evaluation pipelines, centralized AI services, document parsing, search tools, and LLM integrations. Assist with system performance evaluation, optimization, developer tools, and data pipelines while collaborating with engineering, data science, and product teams.

Manage a US customer portfolio, build relationships, drive product adoption, quantify ROI, and connect Sprinto's compliance platform to business outcomes. Lead QBRs, renewals, expansions, advocacy initiatives, and customer communications while articulating value to technical and executive stakeholders. Track retention and expansion outcomes, use AI tools to improve productivity, and mentor new team members.

Guide customers through technical setup, integrations, go-live, and their first audit milestone. Translate customer goals into milestones, coordinate stakeholders, activate platform controls, identify risks, resolve blockers with internal teams, and improve onboarding processes. The role requires clear communication, project organization, technical learning ability, and familiarity with cloud systems, SaaS integrations, APIs, and security frameworks.

The Program Manager will enhance Sprinto's customer journey by managing deployment projects, leading cross-functional initiatives, and improving customer lifecycle processes through data-driven insights and stakeholder management.

Own Customer Success and Partnership operations by instrumenting HubSpot workflows, maintaining CRM hygiene, documenting processes, defining SaaS metrics, building recurring reports, managing partner pipeline reporting, and supporting GTM data requests including variable pay calculations. The role converts customer experience and partnership data into reliable insights while improving operational scalability across remote teams.

The Founding Sales Development Representative will build Sprinto’s outbound enterprise sales engine across North America. Responsibilities include high-volume cold calling, account planning, multithreaded engagement across buying committees, creating urgency, qualifying opportunities into Sales Accepted Leads, and partnering with Account Executives to drive pipeline and quota attainment. The role requires measurable outbound sales performance, strong phone skills, commercial curiosity, and continuous improvement through coaching and metrics.

The Technical Account Manager owns customer onboarding, engages with senior stakeholders, drives technical adoption, collaborates across teams, monitors customer satisfaction, advocates for customer needs, and ensures continuous improvement in processes.

Conduct primary and secondary market research on companies, industries, markets, and customers. Identify relevant accounts and contacts, collect and validate information, maintain accurate research databases, and produce insights, summaries, reports, and presentations that support Sales and Marketing initiatives. Collaborate on research projects while learning market research methodologies, tools, and processes.

Manage a high-volume portfolio of North American SMB accounts, owning renewals, forecasting, commercial negotiations, upsells, billing-risk mitigation, and account health. Use CRM workflows, dashboards, templates, and playbooks to prioritize accounts and maintain accurate records. Partner with Customer Success, Sales, Finance, and audit teams to resolve issues and drive retention. The role requires 2–4 years of account management, customer success, renewals, or sales experience, ideally in SaaS.

Own day-to-day Order-to-Cash operations across India and US entities, including invoicing, collections, accounts receivable, reconciliations, DSO tracking, tax documentation, reporting, and billing-data accuracy. Maintain clean ledgers, support revenue reporting and month-end close, resolve customer and internal queries, improve processes through automation, maintain SOPs, and guide junior team members.

Lead technical strategy for complex enterprise deals, engage senior security executives, design solution architectures and POCs, run discovery workshops and demos, address security and regulatory requirements, enable handoffs to implementation and Customer Success, influence product roadmap, and mentor solution engineers.

The Senior Full Stack Engineer will lead technical guidance, handle software development across frontend and backend, optimize performance, and align code with business needs in a collaborative, remote environment.

The Enterprise Account Executive will build a greenfield territory in the US, manage full-cycle deals, target enterprise customers, and close net new logos, all while exceeding a $1M quota. The role involves working with leadership and a multi-threaded buying committee.

Leads Sprinto’s BDR function across inbound and outbound motions, owning pipeline and demo targets for SMB and mid-market segments. Recruits, trains, coaches, and develops BDRs into associate AEs while managing forecasting, operating rhythms, playbooks, qualification, and productivity. Builds intent-based demand-generation plays, improves campaign conversion, automates lead routing and reporting with AI, and partners with marketing, sales, and RevOps to create predictable pipeline.

Supports accounts payable and receivable, including invoice processing, payments, billing, collections, and reconciliations. Assists with budgeting, forecasting, variance analysis, audits, tax due diligence, and ad hoc financial analysis. The role also contributes to financial operations, cost optimization, cash flow management, and strategic decision-making while collaborating with auditors and internal stakeholders.

Conduct primary and secondary research to identify ICP-fit accounts and contacts, build and enrich outbound databases, maintain HubSpot CRM hygiene, design automation/enrichment workflows, deduplicate and segment leads, and enable structured lead distribution while collaborating with Sales, SDR, and Growth teams.