Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Lead Digital Designer:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way
Sprinklr is looking for an enthusiastic, creative Lead - Digital Designer for the Brand & Creative Studio in Marketing. As a Lead - Digital Designer, you will be a creative thought-partner with a strong design background and collaborate as a part of a larger team in a fast-paced and ever-changing environment. You will work with multiple marketing verticals, and creative partners to design projects end-to-end by executing complex and ambiguous briefs with minimal direction.
You will be working closely with a team of digital designers, writers, graphic designers, and video designers, supporting the team in digital and web design projects. You’ll participate in creative briefs, build timelines, ensure all deadlines are met, communicate with stake holders and can conceptualize and ideate creative solutions, support all design decisions with creative, strategic and/or business reasoning, present creative concepts and ideas. You will help to create and design digital interfaces, GUIs, and digital content for various digital media such as websites, microsites, landing pages, social media content, and other digital interactive content. You’ll leverage existing microsite templates, create fresh templates and apply concepts of good UI/UX to make user-friendly sites and bring the latest website design, technical and system trends into the design of websites and digital content.
Responsibilities
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Design and manage web pages, landing pages, and other web properties for the company domain, in line with brand guidelines
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Evangelize and communicate design ideas with user flows, site maps, and wireframes
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Participate in creating the design visual imagery for website, blog and ensure that they are in line with brand guidelines
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Bring design ideas to life from concept to execution by collaborating with the content team, website team and creative teams
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Create HTML email newsletters, optimize existing creatives, image hosting, image manipulation
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Create landing pages, participate in testing and optimizing them for conversion using web design levers
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Manage and optimize the existing web pages, while implementing and defining new ones
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Test and improve the design of the website, incorporate functionalities and features into websites
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Work and supervise collaboratively with other Designers, Developers, Content strategists, SEO specialists, and Marketers.
Preferred Experience
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Proficiency in web and graphic design software including Figma, Adobe Photoshop, Adobe Illustrator, and other visual design tools
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Excellent visual design and UI design skills
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Oversee the design and development of web and digital projects, ensuring they meet the highest standards of quality and creativity.
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Design and oversee the design and development of web and digital projects, ensuring they meet the highest standards of quality and creativity.
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Manage multiple projects simultaneously, meeting deadlines and maintaining a high level of attention to detail.
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Participate in brainstorming sessions and contribute innovative ideas to elevate our design offerings.
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Oversee the entire design lifecycle, from initial concept through final delivery, ensuring timely and successful project completion.
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Collaborate with developers to ensure designs are accurately implemented and function as intended.
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Proficiency in Figma & Prototyping
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A good understanding of content management systems
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A good understanding of search engine optimization principles
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Proficient understanding of cross-browser compatibility issues
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Track record of designing flows and wireframes with a strong bias towards user-centric design
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Top Skills
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
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