Jobs at SpotDraft

Outbound-first senior SDR role focused on North America: research, target, outreach, qualify, and hand off meetings. Build and prioritize target account lists, run multi-channel outbound (calls, email, LinkedIn), collaborate with AEs and marketing, and maintain CRM hygiene while owning pipeline metrics.

Sell SpotDraft's CLM across APAC, owning the full enterprise sales cycle from prospecting to close, partnering with solutions consulting and customer success, traveling for demos and meetings, and building long-term account relationships.

Outbound-first, field-heavy SDR role focused on multi-channel prospecting (calls, social, email, video) and in-person engagement at NYC events. Qualify pipelines with legal and operations leaders, perform strategic account research, maintain CRM hygiene, and generate meetings for Account Executives using AI tools to personalize outreach.

Plan and execute virtual and in-person events and webinars end-to-end, coordinate logistics and collateral with content/design teams, manage event calendar, lead capture, budgeting, swag inventory, track event metrics and ROI, and represent the brand at selected events.

Own CS forecasting, reporting, and data hygiene; optimize post-sales processes and handoffs; run NPS/CSAT and QBRs; manage CS toolstack, integrations, and variable comp; enable CS through training and analytics to drive retention and expansion.

Own a product area's outcomes end-to-end: run discovery, define personas and roadmap, prioritise a ranked backlog, instrument and analyze behavior with analytics/SQL, de-risk bets with tests, drive iterative delivery, and embed AI where it meaningfully improves workflows. Collaborate tightly with Dev, QA, Design, Legal Tech, Sales, and Customer Success to ship measurable business outcomes.

Design, build, and scale reliable backend services and distributed systems. Own end-to-end system design (HLD/LLD), APIs, and production reliability. Collaborate with Product, Design, and AI teams, translate ambiguous requirements into technical solutions, mentor junior engineers, participate in hiring, and drive architectural decisions and performance optimizations.

Senior backend engineer expected to design and evolve scalable, high-performance distributed systems end-to-end, drive architecture and platform decisions, build and own APIs/services, mentor engineers, reduce technical debt, and partner with leadership on long-term technical strategy.

Resolve escalated technical support issues across UI configuration, integrations, APIs/webhooks, and CLM logs. Identify recurring patterns, produce structured handoffs to Product/Engineering, train L1 teammates, maintain and author KB content, and use observability and analytics tools to isolate root causes.

Build and scale marketing systems, processes, and data infrastructure. Own campaign operations, lead lifecycle management, attribution models, martech integrations, data hygiene, reporting, and cross-functional alignment to tie marketing activity to revenue.

Lead ownership of cloud infrastructure and platform reliability on GCP. Manage Kubernetes clusters, automate deployments with GitOps/ArgoCD, Terraform, Helm/Kustomize, and build CI/CD pipelines. Improve monitoring, observability, security, and scalability, while supporting AI/ML workloads and collaborating with engineering teams on platform and developer experience.

Partner with Sales, CS, Product, and Marketing to define GTM strategy, run cross-functional programs, enable sales with narratives and toolkits, own positioning and messaging, and build Agentic AI workflows to automate marketing processes and drive pipeline and retention.

Full-cycle SaaS Account Executive covering US accounts. Own pipeline generation, run discovery and demos, negotiate and close deals across enterprise and mid-market, multi-thread with legal/procurement/finance, build ROI-driven business cases, partner with SDRs/SEs/Marketing, and represent SpotDraft at events.