Spectrum
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Product & Tech
At Spectrum, data is the key to great customer experiences. Just ask Keith Neubert, VP of digital platforms agency, agency news and sports. His team’s goal is to understand every aspect of a product’s quality and engagement, which means they spend a good portion of their time architecting and planning each product’s instrumentation. “We’re regularly reviewing the results of an experience, an AB test or a quality score and discussing which way to go next,” Neubert said. “It truly is a collaborative process across our team when it comes to data.”
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Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.
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Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.
What People Are Saying About Spectrum
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Innovation & Products: Work centers on large-scale connectivity, mobile, WiFi/streaming, and emerging tech with tangible consumer impact. Feedback suggests P&T teams tackle complex distributed systems and customer-facing features at significant scale.
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Learning & Development: Benefits and programs highlight tuition-free education, graduate support, and structured career-development, mentorship, and internships. Feedback suggests technology employees see real opportunities to learn and gain exposure across product portfolios.
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Team Support: P&T materials emphasize cross-functional collaboration, approachable leaders, and having a voice and ownership in product decisions. Some technology employees describe supportive management and teamwork, indicating pockets of strong day-to-day support.
Recently posted jobs
Information Technology • Internet of Things • Mobile • On-Demand • Software
Implements marketing programs across multi-dwelling property portfolios, including onsite collateral, digital campaigns, resident email campaigns, and product adoption initiatives. Manages client relationships, resolves agreement issues, supports contract upgrades and renewals, identifies new business opportunities, and coordinates with sales and property teams. This is a field-based role requiring travel within the assigned territory.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Leads strategic partnerships supporting Spectrum’s AI infrastructure expansion. Builds executive relationships across power, data centers, AI technology, network equipment, and construction; identifies opportunities before formal bids; coordinates cross-functional resources; develops co-development and co-build initiatives; and converts market intelligence into qualified sales opportunities. Requires deep telecommunications, digital infrastructure, network economics, and executive partnership expertise, with travel up to 50%.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Acquires residential customers in large multi-dwelling properties through door-to-door consultative sales. The representative meets monthly sales and penetration targets, grows existing accounts, resolves customer issues, tracks sales activity, handles payments, monitors competitor offerings, and participates in training. The role is primarily outdoors, requires variable hours, and involves walking in various weather while lifting up to 20 pounds.
At a glance
innovation above all
Our inventors are named on more than 1,500 Charter patents.
grow your career
Our education assistance program pays $10,000 in a calendar year for expenses incurred from pursuing a degree at an accredited college, university or trade school.
wide reach
Tech teams that create, develop and operate products that serve more than 32 million customers.
