Spectrum
All Teams
Product & Tech
At Spectrum, data is the key to great customer experiences. Just ask Keith Neubert, VP of digital platforms agency, agency news and sports. His team’s goal is to understand every aspect of a product’s quality and engagement, which means they spend a good portion of their time architecting and planning each product’s instrumentation. “We’re regularly reviewing the results of an experience, an AB test or a quality score and discussing which way to go next,” Neubert said. “It truly is a collaborative process across our team when it comes to data.”
View Gallery
Close
Employee Reviews
Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.
Close
Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.
Recently posted jobs
Information Technology • Internet of Things • Mobile • On-Demand • Software
Sell tailored voice, data and video solutions to business clients through consultative needs analysis, proposals, and presentations. Achieve monthly revenue quotas, generate and qualify leads, coordinate site surveys and ROI analyses, maintain accurate sales records, and collaborate with account management for seamless handoffs and retention.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Field-based Account Executive responsible for prospecting and closing small business customers for Spectrum Business products (data, phone, video, mobile). Conduct consultative needs analyses, manage sales pipeline and records, collaborate for order execution, attend trainings, and provide proactive customer support.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Sell Spectrum Business communications to small businesses by prospecting, conducting consultative needs analyses, guiding leads through the sales process, meeting product targets across data, phone, video and mobile services, maintaining sales records in required tools, coordinating order execution, and providing proactive customer support.
At a glance
innovation above all
Our inventors are named on more than 1,500 Charter patents.
grow your career
Our education assistance program pays $10,000 in a calendar year for expenses incurred from pursuing a degree at an accredited college, university or trade school.
wide reach
Tech teams that create, develop and operate products that serve more than 32 million customers.
