Jobs at SoundHound

Own and expand enterprise sales across banking, financial services, and insurance accounts. Responsibilities include prospecting, qualifying, closing complex multi-stakeholder SaaS deals, managing strategic account pipelines, engaging C-suite buyers, navigating compliance and procurement, leading RFP/RFI responses, coordinating internal deal teams and partners, and developing industry relationships. Travel up to 50%.

Manage enterprise customer relationships throughout onboarding, adoption, renewal, and growth. Provide training, business reviews, success planning, ROI reporting, and escalation resolution while monitoring customer health and advocating for customer needs internally. Partner with sales, product, engineering, marketing, and support teams to improve retention and identify expansion opportunities. Serve as a subject matter expert on conversational and generative AI capabilities, integrations, APIs, and platform best practices.

Drive B2B SaaS sales of conversational AI solutions to financial services organizations, managing the full sales cycle from prospecting and pipeline development through closing, contract negotiation, and account expansion. Build executive relationships, lead presentations and RFPs, support land-and-expand strategies, collaborate with Product, Marketing, Operations, and Customer Success, and use market insights and analytics to improve sales performance.

Coordinate end-to-end enterprise AI product installations and upgrades, track release progress and outcomes, maintain operational trackers and documentation, manage stakeholder communication, and allocate engineering resources for partner deployments. The role requires strong organizational and communication skills, technical literacy in CI/CD, Kubernetes, and cloud infrastructure, and advanced proficiency with Jira, Confluence, Bitbucket, and Git.

Leads enterprise healthcare sales for SoundHound AI, driving revenue growth, pipeline development, complex deal execution, executive relationships, and account expansion across health systems, providers, and digital health companies. Develops go-to-market strategies, presents AI solutions to healthcare executives, manages RFPs and contract negotiations, collaborates cross-functionally, and supports customer growth. Requires extensive B2B SaaS healthcare sales experience and willingness to travel.

Leads enterprise conversational AI projects, customer integrations, and technical delivery. Designs software architectures, guides engineering teams, manages releases, develops Linux shell scripts, coordinates client and internal teams, translates use cases into requirements, and supports deployment, training, documentation, and operations. Tracks project metrics, risks, client expectations, and business value while advising R&D on customer needs.

Lead technical integrations of SoundHound's Voice AI and AI Agents with automotive partners. Act as primary technical contact, troubleshoot and escalate issues, translate partner needs into technical specs, coordinate cross-functional teams, manage project plans and timelines, and drive platform improvements while maintaining partner relationships and documentation.

As a Cognitive Implementation Engineer, you'll develop cognitive functionalities, configure and test Amelia modules, and collaborate on technical solutions.

Design, build, and operate highly available, scalable infrastructure on GCP; automate CI/CD and IaC; implement monitoring and observability; drive incident response and post-mortems; optimize performance, cost, and reliability; eliminate operational toil and lead compliance initiatives.

Lead design and development of scalable Java-based microservices for conversational AI. Drive architecture, optimize performance, integrate LLMs/NLP, ensure cloud-native deployments, mentor engineers, and improve CI/CD and real-time processing.