Jobs at Sophos

Drive product adoption and customer outcomes via 1:1 and 1:many channels. Onboard and support scale customers, manage escalations, monitor health indicators, collaborate cross-functionally, run webinars and calls, prioritize high-volume tasks, and help mitigate churn while identifying expansion opportunities.

Manage scaled customer success for DACH customers: drive product adoption and outcomes via 1:1 and 1:many engagement, onboard and ensure renewal/expansion, handle escalations, collaborate cross-functionally, and monitor customer health.

Manage full-cycle recruiting for Go-to-Market or Technical/Corporate functions across Americas and/or EMEA. Own a portfolio of roles, build pipelines, partner with hiring managers, track funnel metrics, drive hiring pace, and improve TA processes in a remote, fast-paced environment.

Manage full-cycle recruiting across GTM or Technical/Corporate functions for Americas and EMEA. Build proactive pipelines, partner with hiring managers, track funnel metrics, and drive hiring process improvements. Own outcomes, pace, and candidate experience in a remote, fast-paced environment.

Manage scaled customer success for many EMEA accounts, driving product adoption via 1:1 and 1:many touchpoints, onboarding, renewals, escalations, cross-functional collaboration, health monitoring, and programs to increase retention and expansion.

As a Threat Analyst, you will monitor, detect, and respond to cyber threats, analyze logs, communicate findings, and improve client security measures.

Drive recruitment, activation, and growth of MSP partners across ASEAN. Own MRR growth, increase product attach and consumption, enable partners through onboarding and training, manage high-volume partner pipelines and forecasting in Salesforce, and collaborate with distributors and presales to accelerate deal velocity.

Research AI threats, analyze threat actor behavior, produce actionable intelligence, collaborate with teams, and publish findings in the cybersecurity domain.

Conduct penetration testing, application security assessments, and lead security services. Mentor junior teammates and engage with clients on findings and remediation.

Lead a team in the MDR SecOps, overseeing threat analysis, incident response, and mentoring junior analysts, while enhancing detection capabilities and processes.

The Director of Global GSI will lead Sophos' GSI strategy, manage partner execution, and ensure alignment with the broader service provider channel sales model while driving pipeline and revenue growth.

Lead the design and delivery of SAP Finance solutions, driving process excellence and innovation in a global organization, while mentoring junior team members.

As a Bilingual Renewals Specialist, you will manage customer renewals, optimize revenue, maintain client relationships, and collaborate with various teams.

Quota-carrying commercial salesperson responsible for new logo acquisition, expansion, retention, and renewals across accounts under 100 seats. Own territory planning, pipeline creation, and deal execution primarily through channel partners. Use structured qualification, maintain CRM (Salesforce, Clari), drive forecasts, and collaborate with Renewals and Sales Engineering to close deals and meet quota.

Lead end-to-end QA across back-office finance systems and integrations (SAP, Zuora, OneSource). Develop test strategies and plans, ensure release readiness and production stability, drive automation and AI-powered QA adoption, mentor QA engineers, apply risk-based testing, and integrate automation into CI/CD pipelines while collaborating with stakeholders to mitigate quality risks.

Pre-sales technical lead supporting enterprise accounts in Southern California and Hawaii. Conduct demos, proof-of-value, onsite engagements, RFP responses, and enable channel partners. Drive adoption of Sophos MDR, XDR, firewall, endpoint, email, cloud and advisory services, influence product direction, and collaborate with sales to expand accounts and win new logos using Salesforce and Vivun.

Manage a mid-market sales territory (101-1000 users) to generate pipeline, close new business through channel partners, meet quarterly quotas, drive renewals and cross-sells, and collaborate with sales engineering and partners to ensure customer satisfaction and adoption of Sophos cybersecurity solutions.

Manage a portfolio of existing SaaS customers to drive on-time renewals, maximize retention, reduce churn, and identify upsell/cross-sell opportunities. Own end-to-end renewal lifecycle including negotiations, forecasting, CRM pipeline management, and coordination with Customer Success, Legal, Finance, and Operations to ensure contract execution and accurate billing.

As a Senior Threat Analyst, you'll monitor, investigate alerts, lead Tier I Analysts, conduct threat hunting, and support security incident responses.

The AI Automation Lead will design and implement AI-driven automation solutions within finance, leveraging Microsoft Power Platform and ensuring compliance with AI governance.