Jobs at Sophos

Supports channel sales by translating partner and prospect requirements into Sophos cybersecurity solutions. Responsibilities include solution architecture, sizing, resiliency guidance, technical demonstrations, presentations, opportunity qualification, needs analysis, partner training, technical evaluations, and collecting partner feedback for product teams. The role requires expertise in enterprise networking, firewalls, endpoint security, MDR/SOC services, MSP platforms, cloud infrastructure, and channel partnerships, along with fluent German and English communication and travel within Germany.

Own quality strategy for the Investigate & Respond product area, developing automated functional, integration, API, and end-to-end tests. Partner with engineering and product teams to identify risks, test distributed services and complex workflows, investigate production defects, improve regression coverage, and enhance test reliability, speed, observability, and feedback loops.

Recruit, onboard, activate, and grow managed service provider partners across assigned markets. Own recurring revenue growth, product adoption, cross-sell, partner tier progression, and consumption-based sales. Deliver partner onboarding, business reviews, certifications, and sales enablement while managing high-volume pipelines, forecasting, deal registration, distributor alignment, and presales collaboration in Salesforce.

Leads concurrent cybersecurity incident response engagements, including customer kickoff and update calls, forensic investigation prioritization, task delegation, threat neutralization, root cause analysis, and data-exfiltration assessment. Produces executive reports with MITRE ATT&CK timelines and remediation guidance, manages handovers across time zones, mentors analysts, and supports Rapid Response service development.

Drive MSSP partner growth across AMER by recruiting, onboarding, activating, and expanding strategic managed security service provider relationships. Develop territory recruitment plans, executive partnerships, joint business plans, and indirect routes to market. Help partners launch managed security services, generate pipeline, increase revenue, and accelerate time-to-revenue. Collaborate with sales, channel, marketing, services, and technical teams while managing forecasts, opportunities, executive reviews, and revenue objectives.

Monitor, investigate, and respond to cybersecurity alerts across customer environments in a 24/7 MDR operation. Conduct threat hunting, analyze suspicious activity, phishing, binaries, and endpoint telemetry, and support incident containment, mitigation, and recovery. Mentor Tier I analysts, manage client cases, document investigations, tune detections, research emerging threats, and improve security operations playbooks and processes. Participate in shift rotations and communicate findings to technical and non-technical stakeholders.

Manage and develop a geographically dispersed SDR team responsible for inbound lead qualification, outbound prospecting, and pipeline creation across North American mid-market segments. Partner with Sales, Marketing, Channel, Operations, and IT leadership to execute campaigns, improve Salesforce workflows, align go-to-market processes, and meet pipeline targets. Recruit, onboard, coach, and evaluate SDRs while providing data-driven performance reporting and supporting global sales development initiatives.

Generates and nurtures outbound enterprise business opportunities across Australia and New Zealand. The role prospects organizations with more than 500 employees, engages senior IT and security decision-makers, qualifies business challenges, schedules appointments, contributes to pipeline quotas, maintains prospect data in Salesforce, supports account-based marketing, and coordinates qualified lead handoffs with sales teams. The representative must develop cybersecurity expertise and articulate the value of Sophos solutions to mid-market and enterprise prospects.

Develop and execute strategic plans for Sophos partners across Singapore and Vietnam. Manage channel sales pipelines, renewals, upgrades, new-logo opportunities, co-selling, partner enablement, quarterly business reviews, KPIs, demonstrations, presentations, and joint marketing plans. Build consultative relationships with partner leaders, identify growth opportunities, and collaborate with presales, marketing, and sales teams to drive partner success and customer outcomes.

Supports Sophos MDR customers by analyzing enterprise, endpoint, and security data; reviewing configurations; identifying cybersecurity risks; recommending posture improvements; resolving MDR-related issues; and tracking remediation. The role also supports customer onboarding, service adoption, reporting, documentation, and collaboration with Security, Threat Response, Support, Product, and Customer Success teams. It requires strong troubleshooting, communication, analytical, and customer engagement skills in a 24/7 operational environment.

Design, develop, test, document, and deploy cloud-based email security services across the full software stack. Contribute to system and product design, security reviews, automation, code reviews, agile planning, and large-scale cloud troubleshooting. Mentor junior engineers, present designs, define test scenarios, and help deliver secure, high-quality solutions using AI-assisted development tools and AWS technologies.

Own and deliver production-grade AI assistant capabilities for Sophos Firewall, including agent workflows, tool integrations, guardrails, evaluation frameworks, and automation. Design scalable backend systems, APIs, and distributed services with strong reliability, performance, security, and operational excellence. Build natural-language firewall management and intelligent security automation while collaborating with engineering and security teams. Deploy and optimize cloud-based solutions on AWS, including infrastructure, networking, identity, observability, and safe rollout practices.

Support the French sales team with technical pre-sales activities: qualify technical requirements, demo and run proofs-of-concept, deliver trainings, manage evaluations, build technical relationships with customers and partners, provide feedback to product teams, and represent Sophos at events.

Provides hands-on technical leadership for end-to-end SaaS platform capabilities spanning frontend, backend, APIs, integrations, cloud infrastructure, and AI experiences. Responsibilities include architecture, production coding, secure multi-tenant system design, AI platform development, agentic engineering workflows, code and design reviews, technical direction, mentoring, and cross-functional alignment.

The role involves driving growth across enterprise accounts in cybersecurity sales, building relationships with security leaders, and managing the sales cycle from planning to closure.

Manage a high-volume EMEA renewals book, achieve quarterly targets, engage customers and channel partners proactively, maintain SFDC pipeline and forecasts, identify churn and expansion opportunities, and collaborate with AEs and partners to secure on-time renewals.

Manage a high-volume EMEA renewals portfolio, drive on-time renewals through outbound engagement with customers and channel partners, align with field AEs, maintain SFDC forecast and pipeline hygiene, identify churn and expansion opportunities, and meet quarterly renewals targets.

The Renewals Representative will manage mid-market renewal accounts, drive sales processes, engage customers proactively, and maintain accurate forecasts using Salesforce. This role emphasizes organization, discipline, and teamwork in a dynamic sales environment.

Design and develop network security features for Sophos Firewall, conduct testing, peer reviews, and adopt new development approaches to enhance quality and speed.

Generates qualified sales opportunities through inbound lead qualification and outbound prospecting for Sophos cybersecurity products. Responsibilities include managing lead funnels, meeting outreach quotas, researching organizations, contacting decision-makers, uncovering business needs, communicating through phone, email, chat and SMS, documenting qualified leads, updating Salesforce, and supporting sales and marketing programs.