Jobs at Sona (getsona.com)

Lead and grow the People function, partnering with leaders on performance, driving strategic projects, and ensuring scalable processes for a globally distributed team.

Manage the data architecture and administration of Sona's go-to-market data systems, ensuring clean data flow across platforms and integrations while maintaining data quality and reporting infrastructures.

As a Customer Success Manager, you'll manage 20-24 enterprise accounts, driving customer engagement and retention through proactive relationship management, value realization, and handling product feedback. You'll operate with high autonomy, shaping the Customer Success function in a rapidly evolving environment.

The Technical Support Engineer will provide technical support via email and chat, troubleshoot software issues, assist in customer onboarding, and shape support operations for US clients.

The Head of Global Enablement will enhance sales enablement strategies, working hands-on to build programs that drive revenue success for global sales teams, particularly in the US and UK.

Lead the customer success team, manage enterprise accounts, evolve the operating model, and enhance customer experience using AI tools to drive relationship quality.

The Account Executive will manage the full sales cycle for mid-enterprise customers, focusing on revenue growth and relationship building in hospitality or retail sectors.

As a Business Development Representative, you will build the sales pipeline for the NYC expansion, targeting senior roles in Hospitality and Retail organizations while developing messaging and testing outreach strategies.