Jobs at SOFTSWISS

Supports promotional activities for the Game Aggregator platform by maintaining marketing calendars, coordinating tournament integrations, reviewing client forms, facilitating provider and operator communications, sharing discount information, and managing exclusive game releases and pre-releases. The role requires strong organization, attention to detail, analytical thinking, communication skills, and proficiency with spreadsheets.

Provide first-line support and operational monitoring for a high-load gaming infrastructure platform. Process client requests through Jira, maintain system performance, coordinate with internal departments and partner helpdesks, and help resolve technical issues. The role operates on scheduled shifts and requires strong English and Russian communication skills, with helpdesk or technical support experience preferred.

Build and optimize enterprise-scale data products and pipelines using Spark, Kafka, Delta Lake, and related big data technologies. Design scalable architectures, improve pipeline performance and data quality, develop stream-processing and ETL solutions, and implement monitoring and observability. Collaborate with internal teams to understand data needs, support adoption, and evolve solutions as requirements change. Research and integrate new data-processing tools while influencing data platform architecture.

Designs and improves automated testing frameworks for UI, APIs, and distributed services. Writes and reviews Java-based automated tests, improves reliability and CI feedback, investigates systemic failures, and guides automation code quality. Collaborates with engineering teams to improve testability and delivery processes, while evaluating practical AI applications in testing workflows. The role also involves assessing automation architecture, mentoring engineers, and supporting reliable releases for an online casino platform.

Manage relationships with game providers, negotiate commercial agreements, monitor contractual compliance and partner performance, coordinate promotional campaigns, and collaborate with internal teams to resolve issues. The role focuses on improving partnership profitability, identifying business opportunities, and supporting business growth through effective communication, analysis, and negotiation.

Develop and lead creative concepts for brand, product, advertising, and performance marketing campaigns. Define campaign narratives, messaging, slogans, visual direction, and key visuals while partnering with the Art Director, designers, and marketing teams. Present and refine concepts, lead brainstorming sessions, apply brand guidelines, monitor creative trends, and use generative AI tools for ideation and visual development.

Leads global product marketing for iGaming solutions, including positioning, messaging, go-to-market launches, integrated campaigns, sales collateral, market analysis, events, and performance optimization. The role coordinates complex cross-functional initiatives with Product, Sales, Business Development, Brand, PR, Design, Content, Digital, and regional marketing teams while supporting budget planning and international product growth.

Develop and maintain scalable WordPress solutions, including custom themes, plugins, responsive frontend interfaces, backend functionality, API integrations, and interactive user experiences. Collaborate with design and product teams, improve code quality and development workflows, optimize platform performance, and use modern AI-assisted development tools.

Lead multinational HR administration operations across service agreements, EOR contracts, and employment contracts. Oversee contract lifecycle administration, payroll inputs, employee records, HRIS data, relocation processes, and recurring employment activities. Guide the team through complex cases, coordinate with Finance and external providers, advise employees and managers, and improve operational processes for accuracy, efficiency, and consistency.

Build and evolve high-throughput Ruby on Rails services for an iGaming platform, including APIs, payments, wallets, game integrations, and back-office tools. Optimize PostgreSQL, caching, background jobs, performance, reliability, and observability. Use and review AI-generated code responsibly, integrate LLM features, mentor engineers, participate in architecture and planning, and contribute to incident resolution and cross-team initiatives.

Drive B2B sales growth for iGaming solutions across African markets. Responsibilities include prospecting, pipeline development, product demonstrations, proposals, negotiations, closing deals, CRM management, event representation, and contributing to regional go-to-market strategy. The role builds operator and partner relationships, collaborates with product, legal, compliance, and technical teams, and supports commercial documentation and client onboarding.

Handles technical payment operations, transaction troubleshooting, payment-method customization, workflow optimization, and issue-pattern analysis. The role supports payment-system efficiency, reports recurring problems, and coordinates with support, finance, account management, and B2C teams. It requires fintech or payments operations experience, knowledge of transaction flows and web architecture, basic programming knowledge, and strong English and Russian proficiency.

Manage procurement of IT hardware and related logistics across multiple regions. Responsibilities include supplier research and selection, purchasing documentation, equipment delivery and returns, warehouse inventory, hardware records in 1C, repair coordination, replenishment monitoring, and process standardization. The role also supports supplier relationships, warranty workflows, and accurate tracking of equipment assigned to employees.

Leads the SEO team, assigns workloads, manages SEO sprints, tracks KPIs, and coordinates reporting. Oversees technical audits, keyword rankings, competitor analysis, algorithm updates, link building, and cross-functional SEO initiatives. Supports hiring and onboarding while improving team processes and collaboration. Requires 5+ years of SEO experience, up to two years managing a team, strong analytical and project management skills, and proficiency with SEO, analytics, and project management tools.

Lead and develop the Infrastructure Security team, establish security strategy and operating processes, prioritize initiatives, and guide protection across cloud platforms, Kubernetes, endpoints, privileged access, remote access, and vulnerability management. The role partners with engineering and security stakeholders, communicates risk and trade-offs to leadership, and drives measurable security outcomes across a distributed international organization.

Designs, implements, and maintains enterprise IAM solutions, integrations, and access lifecycle automation. Responsibilities include Keycloak administration, SAML/OAuth/OIDC federation, RBAC/ABAC modeling, JML workflow automation, API integrations, CI/CD and infrastructure-as-code integration, incident troubleshooting, security investigations, and IAM configuration documentation.

Owns end-to-end quality for a high-load backend and microservices product, including test strategy, risk-based testing, API and database validation, defect investigation, release oversight, QA metrics, observability analysis, and process improvement. Collaborates with product, infrastructure, and business stakeholders while researching AI-assisted QA tools. The role requires strong troubleshooting, CI/CD awareness, and hands-on experience with Postman, REST APIs, Jira, GitLab CI, ELK, and Grafana.

Maintain and troubleshoot IAM services, including Keycloak and Adaxes; manage Joiner/Mover/Leaver lifecycle processes, RBAC, provisioning, SSO, MFA, and federated integrations. Automate access-management tasks, validate least-privilege requests, monitor platform health, investigate incidents, analyze logs, document technical processes, and support users while maintaining security standards.

Manage financial operations with payment service providers, including reconciliations, discrepancy investigations, liquidity monitoring, top-up and invoice control, settlements, reporting, and PSP communication. Support automation initiatives and internal documentation while improving financial controls and operational stability. The role requires finance or accounting education, at least two years of financial analysis or audit experience, strong Excel skills, advanced English, attention to detail, organization, adaptability, and effective communication.

Provides first-level IT support for corporate equipment, user accounts, access controls, software, printers, and endpoint issues. Maintains IT asset records, prepares Windows and macOS devices, restores operating systems, documents processes, coordinates repairs and contractors, and escalates complex issues. Supports procurement, service testing, specialized portal access, and custom PC configuration. Requires at least one year of corporate Windows experience, Russian, and B1+ English.