Jobs at SMASH

Designs and operates automated CI/CD infrastructure in Microsoft Azure using Terraform, Azure DevOps, containers, and orchestration platforms. Responsibilities include infrastructure automation, systems administration across Windows and Linux, scripting, Git management, production troubleshooting, API testing, software development, security integration, SDLC improvement, and internal tooling. The role collaborates across development, infrastructure, networking, and QA teams and includes occasional on-call support.

Own software quality across the development lifecycle through functional, regression, and non-functional testing. Build and improve automated testing frameworks, develop test strategies, analyze code changes, track defects, and support release and change management processes. Partner with software engineers and product owners, improve test coverage and quality metrics, prevent defects, and mentor QA and engineering team members on automation and testing practices.

Design, build, and maintain scalable production data pipelines and cloud-based solutions in Microsoft Azure. Develop Python, SQL, Spark, Spark SQL, and PySpark workflows for data ingestion, transformation, integration, analytics, reporting, and machine learning. Monitor, troubleshoot, validate, and optimize data pipelines and large-scale processing workloads while collaborating with technical teams and stakeholders. Document architectures and follow software engineering best practices for testing, version control, and deployment.

Lead AI/ML and automation strategy, mentor teams, design scalable architectures, oversee AI initiatives, integrate solutions with enterprise applications, and communicate strategy to stakeholders.

Analyze large and complex datasets using SQL, Python, Spark, Spark SQL, and PySpark in Microsoft Azure environments. Responsibilities include data transformation, validation, profiling, reconciliation, quality analysis, root-cause investigation, scalable data process improvement, documentation, and communicating findings to technical and business stakeholders.

Develop Python, SQL, and REST API integrations across the full software development lifecycle. Gather customer requirements, translate them into technical specifications, build and test solutions, conduct code reviews, troubleshoot integrations, document deliverables, and manage technical projects through deployment. The role requires strong customer communication, software quality practices, TDD, unit testing, performance awareness, and collaboration with engineering teams. Azure DevOps, Git, CI/CD, and external customer integration experience are preferred.

Supports implementation, configuration, testing, troubleshooting, deployment, migration, and administration of Genesys Cloud CX contact center solutions. Configures users, queues, routing, Architect flows, schedules, permissions, integrations, and reporting. Assists with customer meetings, UAT, documentation, post-launch support, and production stabilization while escalating complex issues to senior engineers.

Submit a general application to join SMASH's talent network. Applicants are considered for future roles across software engineering, QA, DevOps, data, customer experience, sales, and product/project management. Candidates should demonstrate strong communication, professionalism, customer focus, teamwork, continuous learning, and English proficiency. The recruiting team reviews applications and contacts matches for open opportunities.

Lead end-to-end delivery of large-scale transformational technology programs ($25M+), manage distributed matrixed teams (50+), oversee governance, financials, SOWs, contracts, risk, stakeholder engagement, and executive reporting to ensure program quality and profitability.

Lead delivery and governance of large-scale technology transformation programs ($25M+). Own program financials, SOWs, risk and issue management, stakeholder engagement, executive reporting, and manage distributed teams and Project Managers to deliver complex Financial Services initiatives.

Lead end-to-end delivery of multiple complex infrastructure projects across data centers, networking, security, storage, virtualization, cloud, and Unified Communications. Develop WBS, schedules, resource and financial plans; manage scope, risks, governance, and stakeholder communications; coordinate global teams and client-facing engagements to ensure successful delivery.

Lead and execute multiple concurrent customer-facing infrastructure projects across regulated environments. Manage physical deployments (network, servers, cabling), field teams, vendors, schedules, budgets, risks, and multisite rollouts. Create WBS, resource plans, and project schedules, provide status reporting, and ensure quality and governance.

Implement, configure, and support Zoom Phone and contact-center solutions. Manage provisioning, migrations, testing, cutovers, integrations, troubleshooting, documentation, and customer knowledge-transfer. Collaborate with architects, PMs, carriers, and support teams to deliver reliable UCaaS/CCaaS implementations.

Develop and maintain web and Electron desktop applications using .NET Core, Flask, and Express.js. Build responsive frontends (Angular), scalable backends, and databases (SQL Server, PostgreSQL, MongoDB). Implement RESTful APIs, CI/CD, Docker/Kubernetes-based microservices, perform testing, troubleshooting, code reviews, and support production incidents while collaborating with QA, Product, and Engineering teams.

Manage full-cycle, high-volume recruiting for Finance, Accounting, and Treasury roles. Partner with hiring managers, source and assess candidates, coordinate interviews and onboarding, maintain ATS records, mentor junior recruiters, track recruiting metrics, and support employer branding and talent pipeline initiatives.

Lead design, development, and modernization of enterprise web and desktop applications across frontend and backend stacks. Build RESTful APIs, optimize databases, ensure performance, maintain CI/CD/DevOps pipelines, mentor developers, perform code reviews, support production releases, and collaborate with customers using Microsoft and JavaScript technologies.

Design, build, and maintain enterprise data warehouse solutions on Azure. Develop and optimize ETL/ELT pipelines (SSIS, ADF, Fabric), SQL queries, dimensional models (Inmon/Kimball), and Azure SQL Server databases. Ensure data quality and integrations, collaborate with stakeholders, troubleshoot performance, and document workflows for scalable reporting and analytics.