Smart Care Equipment Solutions

HQ
St Paul, Minnesota, USA
Total Offices: 3
1,001 Total Employees
Year Founded: 1878

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The Billing Specialist will handle collections for corporate and non-corporate accounts, resolve invoice disputes, respond to customer inquiries, and maintain business relationships. Responsibilities include outbound calls, email correspondence, and accurate information provision to customers and internal teams.
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The Dispatcher is responsible for routing Service Technicians to service calls effectively, maximizing efficiency and productivity while ensuring superior customer service. This role acts as the primary liaison for technicians within a designated territory, facilitating their performance through strategic call clustering and routing.
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The Senior Sales Engineer at Smart Care is responsible for sales activities with key customers, developing business proposals, and ensuring customer needs are met post-sale. This role requires building relationships, navigating customer organizations, analyzing customer data, and managing internal operations to improve service delivery and customer satisfaction.
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The Sr. HRIS Analyst will manage HRIS systems planning, development, and implementation, ensuring data integrity and compliance. Responsibilities include complex data analysis, report generation, system maintenance, and enhancing existing systems. This role requires collaboration with IT and HR functions to improve efficiency and documentation.
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The Strategic Account Manager at Smart Care is responsible for building relationships with key clients, ensuring their needs are addressed while driving client satisfaction and business growth. The role involves collaboration across teams to enhance client retention and create strategies for success, requiring strong communication and problem-solving skills.
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As an HR Business Partner, you'll tackle organizational challenges through people-centered strategies, collaborating with leaders to enhance workforce engagement, development, and retention. In this role, you will utilize data for informed decision-making while leading programs like talent and performance management to foster a supportive culture for Team Members.
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The Senior Sales Engineer will manage key customer accounts by identifying needs, developing proposals, and closing business opportunities. Responsibilities include maintaining customer relationships, overseeing project adherence, analyzing data for growth opportunities, and conducting business reviews.
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The General Manager is responsible for the growth and profitability of the Service, Installation, and Equipment businesses. Duties include ensuring safety, managing P&L, developing talent, maintaining customer relationships, overseeing projects, and driving operational improvements.
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The Field Support Supervisor oversees field operations, managing staff and customer interactions while performing bookkeeping tasks such as data entry and financial reporting. This role requires organization, multitasking across platforms like QuickBooks and Excel, and operational oversight to ensure smooth service execution and client satisfaction.
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The Controller will manage Smart Care's financial accounting processes, ensuring compliance with accounting standards, leading financial statement preparation, and overseeing the accounting team. Responsibilities include auditing, inventory control, and financial reporting, while collaborating with various departments and external service providers.
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The Senior Sales Engineer at Smart Care Climate Solutions is the main sales contact for key customers, responsible for finding and closing business, ensuring customer satisfaction and retention. Responsibilities include developing proposals, managing customer relationships, analyzing data for satisfaction, and creating strategic plans and reviews for assigned accounts.
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The Executive Assistant will provide high-level support to the Chief People Officer and other executives, manage executive calendars, oversee travel arrangements and meetings, handle correspondence, and coordinate special projects while ensuring confidentiality and organization.
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The Warranty Billing Specialist processes warranty claims, verifies eligibility, prepares billing invoices, collaborates with service departments, and addresses customer inquiries regarding warranty coverage and billing issues. The role requires strong analytical skills, attention to detail, and effective communication.
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The ERP System Administrator is responsible for managing ERP systems, including customizations, integrations with third-party systems, and ensuring system security. This role requires the creation of dashboards for data visualization and providing technical support while liaising between the IT department and end-users.
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The ERP Business Applications Manager is responsible for overseeing ERP systems, managing implementations and upgrades, optimizing workflows, and providing user support. This role involves collaborating with cross-functional teams to ensure the ERP system meets business requirements and continuously assessing processes for improvement.
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The Billing Specialist will manage collections for corporate and non-corporate accounts, handling inquiries, pricing issues, and credit disputes through various communication methods. This role involves strong communication skills to maintain customer relationships while resolving past due accounts.
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The Accounting Manager will oversee financial records and transactions, ensure compliance with regulations, and manage the accounting team to guarantee accurate financial reporting and analysis.
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The Sr. Accountant will manage accounting functions for Smart Care’s Climate division, overseeing month-end activities such as journal entries, reconciliations, and variance analysis. They will support the divisional controller, handle payroll processing, and ensure accurate financial reporting and intercompany bookings.

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