Smart Apartment Data Benefits Overview

Build and maintain scalable backend applications, REST APIs, and data-processing systems using C# and .NET. Optimize SQL Server databases, troubleshoot production issues, and deliver reliable, maintainable solutions. The role requires daily use of AI-assisted development tools while maintaining code quality, along with close collaboration in a remote engineering environment.

Coordinates cross-functional workflows and business initiatives, supports customer operations, tracks priorities and blockers, resolves issues with business and technical teams, improves processes, and ensures commitments are completed. The role requires hands-on business operations experience, strong coordination and problem-solving skills, ownership of initiatives from start to finish, and clear communication.

Coordinate customer onboarding, training, support, and retention workflows. Follow up on customer issues, align Sales, Accounting, Software, integrations, and licensing teams, and drive commitments through resolution. Build and improve operational processes, track projects, dependencies, blockers, and next steps, identify improvement opportunities from feedback, and provide clear updates across teams.