Jobs at Slipstream IT

Lead end-to-end CRM migration and implementation programs for life sciences clients across Salesforce, Veeva, and other platforms. Manage planning, data migration (ETL), integrations, compliance (GxP, 21 CFR Part 11), budgets, vendors, change management, and post-go-live optimization while coordinating cross-functional teams and mentoring junior program staff.

Serve as a functional Commercial CRM Business Analyst for life-sciences CRM implementations. Lead discovery, gather requirements, create user stories and process maps, author UAT/test scripts, support pre-sales scoping, and liaise between business stakeholders, solution architects, and developers to ensure commercial workflows and Agentforce use cases are implemented effectively.

Own and modernize Microsoft Intune device management, Windows Autopilot provisioning, and app deployment. Administer cross-platform patching with Automox, correlate vulnerabilities via Rapid7, and support Okta device-trust and conditional access integrations. Automate tasks with PowerShell/Graph API, document runbooks, and partner with IT, security, and engineering to ensure endpoint health, compliance, and lifecycle management.

Lead architecture and implementation of enterprise Reltio MDM solutions for Life Sciences, covering HCP/HCO, patient, product, and reference data. Design data models, match/merge and survivorship rules, integrations (CRM, Snowflake, SAP), data quality, stewardship workflows, migrations, and governance. Provide technical leadership, mentoring, and stakeholder engagement across commercial and analytics platforms.

Serve as the liaison between Regulatory Affairs and IT to translate regulatory business needs into system requirements for RIM platforms. Support implementations, migrations, managed services, requirements gathering, process mapping, vendor-neutral evaluations, release management, integrations, SOPs, training, and continuous improvement across RIM and adjacent enterprise systems.

Configure, administer, and support Veeva Vault RIM across Registrations, Submissions, Publishing, and Archive. Deliver implementations, migrations, release management, integrations, and managed services. Triage Tier 2/3 support, perform data migrations, maintain security and workflows, ensure regulatory/eCTD compliance, document specs and SOPs, and provide client-facing training and enablement.

Lead architecture and delivery of Veeva Vault/CRM and Commercial Cloud solutions for life sciences clients. Design end-to-end solutions across CRM, integrations, data, reporting, security, and AI; run discovery and workshops; create architecture and integration documentation; guide data migration and MDM; lead technical teams, risk mitigation, stakeholder presentations, and support pre-sales and estimation.

Lead and own the enterprise SOX 404 and internal audit program for a life sciences-focused IT services firm. Manage SOX risk assessment, ICFR design and testing (including ITGCs), remediation of deficiencies, external auditor relations, and Audit Committee reporting. Direct a risk-based internal audit plan across financial and GxP-regulated operational areas, build and mentor audit teams, and enhance audit tools and continuous monitoring.

Lead design, configuration, and ongoing optimization of Microsoft Intune and Entra ID for multi-OS endpoints. Manage application deployment, app protection, patching, dynamic groups, automation via PowerShell and Graph API, MDE integration, compliance reporting, and endpoint modernization projects. Serve as SME, mentor junior engineers, maintain runbooks and script library, and support audit/compliance activities.

Lead Veeva CRM implementations for life sciences clients: gather requirements, design processes, support solution design across Veeva modules, manage UAT and data migration, coordinate with architects and PMs, and provide post-go-live support and continuous improvement.

Design, implement, and maintain Veeva CRM solutions and integrations (including Veeva Vault). Gather requirements, configure CRM objects and UI, manage APIs/middleware integrations, perform testing, document workflows, train and support end users, and recommend improvements and upgrades.

Senior, client-facing CRM Solution Architect to design and lead Veeva/IQVIA/Salesforce Life Sciences Cloud implementations for commercial pharma. Responsibilities include solution design, integration architecture, data modeling, security, CI/CD, migration planning, documentation, presales support, and delivery leadership across onshore/offshore teams while supporting regulated delivery needs.

Lead client-facing Salesforce Marketing Cloud engagements for life sciences clients: run discovery and journey mapping, capture requirements, design omnichannel solutions, translate to implementation-ready user stories, coordinate delivery with architects, developers, QA and agencies, and support launch, validation, and post-launch optimization while ensuring regulated documentation and consent controls.

Lead Veeva CRM platform activities including requirements gathering, system design, integrations, UAT, QA, and daily operational oversight. Manage projects, stakeholders, and vendor coordination while analyzing data and producing status and risk reports to ensure scalability and alignment with business goals.

Develop and validate SAS programs to transform EMR/EHR, claims, and registry real-world data into analysis-ready datasets. Perform QC, peer review, and documentation to ensure reproducible, regulatory-ready outputs; collaborate with epidemiologists, biostatisticians, medical writers, and regulatory partners.

Provide high-touch desktop and end-user support in a predominantly macOS environment for biotech/pharma clients. Troubleshoot hardware, software, access issues; manage onboarding/offboarding, administer macOS via MDM, handle tickets in Jira, and collaborate with internal teams to maintain secure, productive end-user computing.

Provide onsite deskside IT support for biotech/pharma clients: troubleshoot and escalate issues, follow ticketing processes, apply ITIL practices, perform backup remediation, patch management, root-cause analysis, password retrieval, document solutions and communicate timelines. May require on-call or off-hours work. Professional fluency in German and English required.

Support and execute Life Sciences marketing initiatives including content creation, digital campaigns, website and SEO management, event coordination, partner co-marketing, and performance tracking to drive brand awareness and lead generation.

Design, build, test, and support enterprise integrations and APIs using MuleSoft and another iPaaS. Develop data transformations, ensure security and governance, implement CI/CD and testing, troubleshoot production issues, and collaborate with stakeholders to deliver scalable, reliable integration solutions.