Jobs at Skipton Building Society

Provide first-contact customer service in a branch, identify customer needs through conversations and 'My Review' appointments, recommend appropriate savings products, maintain accurate customer records, support vulnerable customers, proactively contact customers by phone, and follow policies, controls and authority limits while delivering excellent service face-to-face, virtually, and by phone.

Serve as the bridge between business and engineering to shape, document and deliver Power Platform digital and automation solutions. Lead workshops, map As-Is/To-Be processes, create user stories and acceptance criteria in Azure DevOps, support solution design, coordinate UAT and go‑live, and drive continuous automation improvements.

The job involves leading engineering efforts for a digital experience platform, focusing on architectural design and implementation.

As a Microsoft Dynamics Engineer, you will develop and maintain Dynamics solutions, lead technical delivery, and collaborate with stakeholders to enhance customer experience through automation and integration solutions.

The Microsoft Power Platform Engineer will develop and maintain solutions on the Power Platform, streamline processes, and collaborate with stakeholders to enhance user experiences, all while fostering innovation and quality standards.

The Platform Manager will oversee the vision and operations of a subplatform, leading a multidisciplinary team, ensuring alignment with business strategy, and driving continuous improvement in performance and delivery.

Lead and embed FinOps practices across the organisation: establish governance, reporting, chargeback models, forecasting and optimisation for cloud (Azure). Collaborate with Technology, Finance, Procurement and Architecture to deliver cost transparency, dashboards, KPIs and actionable recommendations to senior stakeholders to improve cloud cost predictability and investment decisions.

Lead delivery of statutory and month-end reporting, maintain the financial control framework, drive process improvement and Workday adoption, support audits, ensure IFRS9 technical accounting compliance, mentor teams, engage senior stakeholders, and uphold regulatory and governance standards to deliver accurate financial reporting.

Provide second-line compliance oversight and expert guidance for the Money (Commercial) business, focusing on financial advice regulation, FCA Conduct of Business rules and Consumer Duty. Interpret regulatory developments, lead compliance input into projects, challenge stakeholders, support regulatory submissions, and help develop systems and controls to manage conduct risk.

As Principal Engineer for the Customer Engagement Platform, you will set technical direction, establish standards for Dynamics 365 and Power Platform solutions, and lead engineering teams to ensure high performance and reliability.

Lead creative concepting and visual design across print and digital channels. Develop and embed brand identity, produce campaigns from brief to delivery, present ideas to senior stakeholders, and raise creative standards while managing multiple priorities in a regulated environment.

Provide friendly, first-point-of-contact customer service in branch and remotely. Conduct 'My Review' appointments, identify customer needs, recommend savings products, maintain accurate records, proactively contact customers, and follow policies to support vulnerable customers while promoting Society products and services.