Jobs at Skipton Building Society

Provides second-line risk oversight, challenge, assurance, and reporting across information security, technology, AI, data, change, and operational resilience. Assesses controls and mitigation plans, leads thematic reviews and risk assessments, escalates issues, advises stakeholders, strengthens risk culture, and presents emerging risks and trends to senior leaders and committees in a regulated environment.

Leads second-line oversight, challenge, and assurance across operational risks, including technology, cybersecurity, resilience, data, third-party, and change risks. Advises senior stakeholders, strengthens risk frameworks and governance, produces executive and Board reporting, supports regulatory initiatives, and leads a high-performing operational risk team through coaching and continuous improvement.

Strengthen the enterprise risk management framework through risk reporting, analysis, governance, oversight, and challenge. The role identifies emerging and thematic risks, translates complex data into actionable insights for senior leaders and the Board, supports regulatory alignment, and improves risk processes through systems, automation, and technology. It also requires strong stakeholder engagement and the ability to embed consistent risk practices across a regulated financial services organization.

Provides second-line oversight, challenge, and assurance across operational risk. Conducts risk-based reviews, control assessments, reporting, and analysis; identifies emerging risks and improvement opportunities; advises stakeholders; and supports enhancement of the operational risk framework, governance processes, and risk management practices within a regulated financial organization.

Lead technical authority for the Microsoft 365 and end‑user device platform, providing architecture, governance, and hands‑on direction. Drive M365, identity, device management, security, and software lifecycle standards; mentor engineers; partner with Security, Architecture and IT leadership to deliver secure, resilient, and automated colleague technology experiences.

Develops original creative concepts and visual designs across print and digital channels for Skipton brands. The role involves evolving visual identity, creating campaigns and communications, presenting ideas to senior stakeholders, monitoring design and cultural trends, and strengthening digital creative capabilities. Candidates need senior-level design experience, a strong portfolio, regulated-brand experience, advanced Adobe Creative Cloud and Figma skills, strategic and executional design expertise, and strong communication and stakeholder management abilities.

The Microsoft Power Platform Engineer will develop and maintain solutions on the Power Platform, streamline processes, and collaborate with stakeholders to enhance user experiences, all while fostering innovation and quality standards.

Build trusted relationships with members through inbound and outbound calls, discuss savings, investments, inheritance tax, and retirement planning, identify advice opportunities, meet commercial targets, and maintain high standards of quality, compliance, and regulatory conduct. The role requires strong communication, resilience, customer focus, and a thoughtful sales approach while supporting positive member outcomes.

As a Microsoft Dynamics Engineer, you will develop and maintain Dynamics solutions, lead technical delivery, and collaborate with stakeholders to enhance customer experience through automation and integration solutions.

Manage customer onboarding for financial advice clients by maintaining phone and email contact, resolving queries, managing workflow queues, and coordinating with advisers and operational teams. The role focuses on keeping customers informed and engaged, maintaining accurate records, meeting service standards, and identifying improvements to the customer journey.

Own the vision, roadmap, performance, security, resilience, and continuous evolution of Skipton’s Identity platform. Lead and develop a multidisciplinary engineering team, prioritize platform improvements, ensure regulatory and compliance alignment, strengthen operational reliability, and collaborate with engineering, architecture, security, and business stakeholders to deliver secure, scalable services and measurable customer and colleague outcomes.

Own the vision, roadmap, service catalogue, performance, risk, and regulatory readiness of a critical payments platform. Lead prioritisation across resilience, modernisation, technical debt, fraud controls, PCI, ISO 20022, and Confirmation of Payee. Partner with engineering, operations, finance, risk, compliance, architecture, and suppliers; manage investment cases and budgets; define payment standards; and build a high-performing platform team focused on observability and continuous improvement.

Serve as the first point of contact for branch customers, identifying their financial needs and recommending suitable savings products and services. Conduct face-to-face, virtual, and telephone reviews; proactively contact customers; explain available products and communication channels; resolve issues; maintain accurate records; support vulnerable customers; and follow relevant policies, controls, and authority limits.

The Information Risk Manager oversees risk management activities across cyber, technology, data, and operational resilience, ensuring risks are identified and managed, while supporting organizational innovation and compliance.

Engage existing and prospective customers through branch, virtual, and telephone interactions. Conduct financial review appointments, understand customer goals, identify suitable non-advised products, generate leads, promote financial advice, and refer customers to advisers. Maintain accurate customer records, support vulnerable customers, follow policies and controls, and help coach colleagues to improve customer engagement and performance.

Lead and embed FinOps practices across the organisation: establish governance, reporting, chargeback models, forecasting and optimisation for cloud (Azure). Collaborate with Technology, Finance, Procurement and Architecture to deliver cost transparency, dashboards, KPIs and actionable recommendations to senior stakeholders to improve cloud cost predictability and investment decisions.