Jobs at Sirva Worldwide, Inc.

Provides bilingual English and French customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates suppliers and internal teams, resolves complex relocation issues, maintains accurate case records, communicates with client HR contacts, and supports exception management. The role uses omnichannel tools, monitors service-level and customer-experience metrics, and ensures timely, accurate service delivery across relocation programs.

Manages inbound sales enquiries for moving and relocation services, qualifying leads, scheduling inspections, preparing quotes, negotiating within approved margins, and following up through sale closure. The role maintains client relationships, coordinates internal departments and external vendors, conducts virtual inspections when needed, promotes Allied services and insurance products, and transfers confirmed work to operations.

The Senior Accountant manages general ledger activities, month-end close, journal entries, financial analysis, reporting, and KPI development for Brazil and Americas business units. The role supports US GAAP compliance, documents and improves finance processes and controls, analyzes systems for automation opportunities, prepares management and regulatory reporting, and leads accounting projects. Candidates need 4–5 years of accounting experience, advanced Excel and database-query skills, accounting software experience, process improvement experience, and a bachelor's degree in accounting.

Consult consumers throughout the mortgage process, from application and documentation through rate lock and closing. Manage an active loan pipeline, convert applications into locked loans, maintain margins, and coordinate with processors and closers. Build relationships with consumers, Realtors, corporate clients, and internal teams; provide mortgage product guidance, resolve issues, maintain licensing, and complete ongoing education.

Oversee immigration managers and team operations, ensuring efficient, high-quality visa and documentation processes. Train staff on systems and procedures, manage billing oversight, distribute workloads, monitor case progress, resolve escalations, and supervise client immigration cases. Maintain client relationships, support timely visa approvals, drive process improvements, and provide strategic recommendations. The role requires extensive immigration experience, leadership capability, strong organizational skills, and fluency in English and Portuguese.

Coordinates international employee relocations and assignment management services, including policy counseling, immigration documentation, destination services, expenses, and departure support. Advises assignees and families throughout assignments, coordinates internal teams and suppliers, communicates with client HR contacts, manages exceptions, tracks status, resolves issues, and supports client projects.

Manage global relocation service providers and supplier relationships, including selection, negotiations, contracting, training, performance reviews, issue resolution, and cost tracking. Support client reviews, presentations, RFPs, and re-bids while developing supply chain strategies, reporting, analytics, scorecards, and process improvements. The role requires advanced Microsoft Office skills, financial analysis, negotiation, cross-cultural collaboration, and flexibility across time zones.

Provides end-to-end support for international assignees and corporate clients throughout global relocation assignments. Advises on assignment policies, destination services, shipping, immigration, expenses, compensation, payroll, and repatriation. Coordinates internal teams and global service providers, communicates with HR contacts, manages policy exceptions, resolves issues, and delivers status updates and reports. Requires strong organization, communication, consulting, multilingual, and customer service skills.

Provides high-touch relocation support for executive and VIP customers throughout international moves and assignments. Manages relocation policies, destination services, household goods, immigration support, intercultural services, and repatriation. Acts as the primary customer and client contact, coordinates internal teams and external suppliers, resolves issues, manages exceptions, provides proactive updates, and ensures premium customer satisfaction. The role may require urgent support outside standard hours within a global 24/7 service model.

Provides Hong Kong relocation support to corporate clients, expatriates, and families. Responsibilities include sourcing and showing residential properties, negotiating leases, managing tenancy agreements, conducting neighborhood orientations, assisting with government and household setup, and providing post-move support. The role requires strong local knowledge, communication skills, customer focus, and either a Hong Kong real estate license or relocation-related experience.

Provides administrative support for global mobility assignments by opening files, researching and coordinating supplier referrals, communicating with suppliers and clients, completing client-specific tasks, and updating system data. The role requires managing multiple deadlines in a fast-paced office environment, understanding international mobility policies and services, and maintaining accurate information. Strong computer, communication, teamwork, organization, and multitasking skills are essential; English fluency is required and Spanish is a plus.

Manage domestic and international client accounts, serving as the primary contact and ensuring strong service delivery and customer satisfaction. Oversee program performance, provide strategic account support, analyze data, report results, identify revenue-growth opportunities, and collaborate with operational, finance, supply chain, and implementation teams. The role also includes mentoring, knowledge sharing, and providing subject matter expertise.

Designs, develops, and maintains ETL pipelines that integrate source data into centralized warehouses. Builds semantic models, complex SQL queries, and optimized datasets for accurate reporting and analysis. Collaborates with cloud architects, reporting teams, and stakeholders to translate requirements into technical solutions. Requires expertise in SQL, Python, ETL tools, Databricks, Azure, SQL Server, Microsoft Fabric, and version control, along with at least five years of relevant experience.

Conduct in-home and virtual consultations across Sydney, convert inbound opportunities into confirmed relocation business, manage the sales pipeline, maintain CRM records, close deals at appropriate margins, and provide accurate handovers to operations. The role requires consultative selling, strong commercial awareness, relationship-building, organization, customer expectation management, and collaboration with internal teams. Travel throughout Sydney and occasional branch visits are required.

Manages international employee relocation assignments from initiation through completion. Provides policy counseling, coordinates destination services, shipping, immigration, departure, and expense support, and guides assignees throughout the assignment lifecycle. Coordinates suppliers and internal teams, liaises with client HR contacts, manages exceptions, recommends policy solutions, provides status updates, and resolves issues while maintaining service quality.

Administer and support Windows Server, cloud, virtualization, identity, Microsoft 365, storage, backup, and enterprise infrastructure environments. Monitor performance and availability, manage provisioning, patching, upgrades, security controls, and incident resolution. Troubleshoot infrastructure issues, document procedures, support migrations and disaster recovery activities, and collaborate with network, security, and application teams. Participate in on-call and after-hours maintenance rotations.

Manages inbound leads from small and mid-market accounts, conducts discovery, qualifies opportunities, supports Territory Sales Representatives, and progresses transactional deals through the sales pipeline. Responsibilities include customer engagement, pricing and proposal coordination, CRM updates, opportunity follow-up, and collaboration on handoffs and deal execution. The role also expands market coverage while developing foundational sales skills.

Leads commercial business development and strategic account growth, from prospecting and complex solution sales through contract execution, implementation transition, and account expansion. Builds executive relationships, manages channel partnerships, develops recurring-revenue opportunities, oversees forecasting and pipeline activity, leads negotiations, and coordinates cross-functional teams to deliver customized commercial moving solutions and achieve revenue and margin goals.

Serves as the moving subject matter expert and primary contact for agent networks, third-party providers, and customers throughout relocations. Manages escalations, system compliance audits, cost controls, exception approvals, allocation recommendations, documentation, and customer service. Collaborates with IT on system enhancements and internal teams to improve relocation quality and customer satisfaction.

Manage end-to-end lump-sum and limited-benefit relocation cases, advising employees on mobility benefits, relocation planning, resources, and policy compliance. Coordinate with clients, internal teams, and external suppliers; monitor case progress, resolve issues, maintain records, and communicate through phone and email. The role also supports reporting, training, operational initiatives, and continuous improvement while delivering a positive customer experience.