Teams at Sirva Worldwide, Inc.

Provides bilingual English and French customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates suppliers and internal teams, resolves complex relocation issues, maintains accurate case records, communicates with client HR contacts, and supports exception management. The role uses omnichannel tools, monitors service-level and customer-experience metrics, and ensures timely, accurate service delivery across relocation programs.

Manages inbound sales enquiries for moving and relocation services, qualifying leads, scheduling inspections, preparing quotes, negotiating within approved margins, and following up through sale closure. The role maintains client relationships, coordinates internal departments and external vendors, conducts virtual inspections when needed, promotes Allied services and insurance products, and transfers confirmed work to operations.

The Senior Accountant manages general ledger activities, month-end close, journal entries, financial analysis, reporting, and KPI development for Brazil and Americas business units. The role supports US GAAP compliance, documents and improves finance processes and controls, analyzes systems for automation opportunities, prepares management and regulatory reporting, and leads accounting projects. Candidates need 4–5 years of accounting experience, advanced Excel and database-query skills, accounting software experience, process improvement experience, and a bachelor's degree in accounting.