Jobs at Sila

Conduct sewer inspections, review camera footage, diagnose sewer line problems, educate homeowners on repair and replacement options, prepare estimates, and close projects. Coordinate with excavation and installation teams, document findings, manage opportunities in ServiceTitan, discuss financing, and maintain communication throughout project completion.

Meet homeowners in their homes, assess heating and cooling needs, and sell complete HVAC solutions. Explain good, better, and best options, discuss financing, close high-ticket system replacement sales, manage opportunities and follow-ups in ServiceTitan, and coordinate with installation and operations teams to ensure a positive customer experience.

Lead and unify two local branch sales teams in the Greater Hartford, CT market. Build a shared playbook, standards, coaching, and strategy to scale revenue and operational excellence across both locations while preserving strong customer relationships in residential HVAC and electrical services.

Conduct in-home consultations with homeowners, assess HVAC replacement needs, recommend heating, cooling, and indoor air quality solutions, present financing and installation options, prepare proposals, follow up on estimates, and coordinate handoffs with service and installation teams. Maintain accurate CRM records while meeting sales goals through consultative, customer-focused selling.

Lead day-to-day HVAC and plumbing field operations: staff and schedule teams, monitor dispatch and KPIs, resolve escalations, coach leaders, run ride-alongs and audits, improve labor efficiency and quality, enforce safety/OSHA standards, and support budgeting and capacity planning to ensure reliable, high-performing field service delivery.

Lead daily branch operations for an HVAC/home-services location: manage customer service, dispatch, installation and field teams; recruit, train, and coach staff; optimize scheduling and dispatch; handle payroll, invoicing, fleet maintenance, metrics reporting, and customer escalations to ensure excellent service and revenue goals.

The Outside Sales Representative will conduct in-home consultations, present HVAC products, maintain a customer pipeline, and exceed sales goals. Exceptional customer service and HVAC experience are essential.

Perform in-home consultations for residential HVAC products (AC, furnaces, heat pumps, mini-splits). Present options, manage and maintain lead pipeline from company marketing and personal prospecting, close sales, and provide excellent customer service.

Area Marketing Representatives canvass neighborhoods to introduce homeowners to services, schedule appointments, and deliver exceptional customer service.