Jobs at Sila

Conduct in-home consultations with homeowners after technician diagnoses, review camera footage, explain drain and sewer conditions, and present Good/Better/Best pipe rehabilitation solutions. Close same-day sales, offer financing, maintain strong conversion rates, coordinate with technicians and installation teams, document estimates in ServiceTitan, and follow up on open proposals. The role includes uncapped commission and requires evening and weekend availability.

Coordinates daily branch operations by scheduling and dispatching technicians, managing inventory, purchasing materials, processing payroll timecards, handling customer concerns, tracking fleet status, and maintaining operational records. The role also supports warehouse activities, shipments, warranty returns, equipment registration, reporting, and branch hiring efforts.

Lead regional marketing strategy and execution for multiple residential HVAC, plumbing, and electrical brands across New England. Manage budgets, digital and traditional campaigns, lead generation, ROAS, conversion tracking, KPI reviews, agencies, and marketing managers. Partner with regional and business leaders to improve underperforming locations, support acquisitions, and drive calls, booked appointments, customer retention, memberships, cross-selling, and revenue growth.

Sell HVAC, plumbing, and electrical services to customers using warm, qualified leads. The representative is expected to provide exceptional customer service, meet or exceed sales goals, and contribute to company growth. The role offers compensation of approximately $70,000–$90,000 or more, along with benefits, paid time off, insurance, retirement matching, tuition reimbursement, and performance reviews.

Perform in-home consultations for residential HVAC products (AC, furnaces, heat pumps, mini-splits). Present options, manage and maintain lead pipeline from company marketing and personal prospecting, close sales, and provide excellent customer service.

Area Marketing Representatives canvass neighborhoods to introduce homeowners to services, schedule appointments, and deliver exceptional customer service.

Conduct sewer inspections, review camera footage, diagnose sewer line problems, educate homeowners on repair and replacement options, prepare estimates, and close projects. Coordinate with excavation and installation teams, document findings, manage opportunities in ServiceTitan, discuss financing, and maintain communication throughout project completion.

Meet homeowners in their homes, assess heating and cooling needs, and sell complete HVAC solutions. Explain good, better, and best options, discuss financing, close high-ticket system replacement sales, manage opportunities and follow-ups in ServiceTitan, and coordinate with installation and operations teams to ensure a positive customer experience.

Lead and unify two local branch sales teams in the Greater Hartford, CT market. Build a shared playbook, standards, coaching, and strategy to scale revenue and operational excellence across both locations while preserving strong customer relationships in residential HVAC and electrical services.

Conduct in-home consultations with homeowners, assess HVAC replacement needs, recommend heating, cooling, and indoor air quality solutions, present financing and installation options, prepare proposals, follow up on estimates, and coordinate handoffs with service and installation teams. Maintain accurate CRM records while meeting sales goals through consultative, customer-focused selling.

Lead day-to-day HVAC and plumbing field operations: staff and schedule teams, monitor dispatch and KPIs, resolve escalations, coach leaders, run ride-alongs and audits, improve labor efficiency and quality, enforce safety/OSHA standards, and support budgeting and capacity planning to ensure reliable, high-performing field service delivery.

The Outside Sales Representative will conduct in-home consultations, present HVAC products, maintain a customer pipeline, and exceed sales goals. Exceptional customer service and HVAC experience are essential.