Jobs at Signifyd

Manage a portfolio of high-value accounts to drive retention, net retention, and expansion. Serve as trusted advisor on fraud, e-commerce, and payments; conduct onsite visits; lead renewals and expansions; deliver business reviews; resolve issues via cross-functional collaboration; represent Signifyd at events and optimize customer outcomes.

Lead design and delivery of the public-facing API platform and ingestion services. Build scalable, reliable real-time distributed systems, collaborate with product and data teams, review designs and code, address technical debt, take operational ownership using observability tools, and mentor engineers.

Lead end-to-end ML projects for fraud detection: develop, deploy, monitor, and iterate production models and experimentation frameworks. Improve model performance, build scalable ML pipelines, collaborate with Product/Engineering/Risk, and champion testing, documentation, and model-monitoring best practices to ensure robust, high-impact solutions.

The Senior Software Engineer will lead the design and management of cloud infrastructure, automate systems, ensure security, and enhance developer experience while mentoring the team.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals, and expansion. Lead onboarding and cross-functional project coordination, deliver executive business reviews, advise on product best practices, resolve account issues, and act as a trusted advisor to achieve customer objectives and revenue targets.

Own strategic relationships and lifecycle for high-value LATAM accounts to drive retention and expansion. Advise on Signifyd platform best practices, conduct onsite visits, close renewals, identify expansion, resolve issues with cross-functional teams, deliver business reviews, and represent the company at events.

The role involves developing sales strategies, managing sales cycles, collaborating with teams, and establishing partnerships with large brands in e-commerce. It requires a consultative approach to address client needs and achieve revenue goals.