Jobs at Sierra Central Credit Union

Provides branch-based member service, processes deposits, withdrawals, and account transactions, balances cash drawers, resolves account issues, opens account and loan requests, promotes financial products, and supports production goals. Requires accuracy, communication skills, customer service, sales and cold-calling comfort, adherence to security procedures, and flexibility to work at other branches. A high school diploma and background check are required; banking experience is preferred or applicable to higher associate levels.

Implement and maintain the credit union's cybersecurity infrastructure and controls—focusing on Microsoft 365 E5 security, cloud collaboration protection, email security, incident response, vulnerability and risk management, MDR/SIEM coordination, compliance (GLBA/financial regulations), security documentation, and staff mentoring.

Provide customer-focused branch service: greet members, process deposits/withdrawals, balance cash drawers, resolve account inquiries, promote and input account/loan requests, adhere to security procedures, and support branch objectives including cross-selling and working at other branches as needed.

Provide customer-focused branch service including greeting members, processing deposits/withdrawals, balancing cash drawers, resolving account inquiries, and promoting bank products. Ensure accuracy, follow security procedures, and support branch operations, including occasional travel to other branches as needed.

Lead monitoring and investigation of digital-channel fraud (online/mobile account takeover, synthetic identity, card-not-present, remote deposit, digital payments). Analyze alerts, perform complex investigations, tune detection rules and models, coordinate loss-mitigation and escalations, support tool configuration and testing, comply with BSA/AML and other regulations, and produce reports and recommendations to improve detection and reduce losses.

Lead integrated, multichannel marketing programs to drive membership growth and product penetration for a credit union. Responsibilities include campaign planning and execution, brand management, content creation, vendor oversight, regulatory compliance, data analysis and reporting, website and social media support, budget oversight, and team/project management. Requires strategic thinking, creativity, and hands-on execution with knowledge of financial products and local market dynamics.

Design, implement, and optimize enterprise network infrastructure across data centers, branches, and cloud. Configure firewalls, routers, switches, SD‑WAN, VPNs, and VoIP systems. Lead troubleshooting, incident response, automation (Python/Ansible/Git), documentation, security controls (IDS/IPS, ACLs, zero‑trust), and mentor junior staff while managing multi‑site projects.