Jobs at Sierra Central Credit Union

Supervises the Systems Support function and technology team for a credit union. Oversees core processing systems, ATM and payment platforms, servers, databases, applications, infrastructure, system availability, troubleshooting, upgrades, vendors, security, business continuity, and disaster recovery. Leads technology projects, develops operational procedures, manages staff and priorities, analyzes performance and risks, supports compliance, and presents recommendations to management. This is an on-site supervisory role requiring occasional after-hours support.

Provides branch-based member service by greeting customers, processing deposits and withdrawals, balancing cash drawers, opening account and loan requests, resolving inquiries, and promoting credit union products. Ensures transaction accuracy, follows security procedures, meets production goals, and travels to other branches as business needs require.

Provides professional member service in a credit union branch by greeting customers, processing deposits and withdrawals, balancing cash drawers, opening accounts, handling loan requests, resolving inquiries, and cross-selling financial products. The role requires transaction accuracy, adherence to security procedures, cash reconciliation, sales and cold-calling, and flexibility to work at other branches as needed.

Implement and maintain cybersecurity infrastructure and controls across Microsoft 365, cloud collaboration, email, endpoint, network, and identity platforms. Investigate and respond to incidents, manage vulnerabilities, coordinate with MDR providers, support risk and compliance activities, and maintain security documentation. The role also administers phishing simulations, security awareness training, data protection initiatives, and audit readiness while providing technical guidance to colleagues.

Leads complex enterprise projects and initiatives for a credit union, overseeing planning, governance, budgets, risks, resources, and delivery. Develops PMO standards, methodologies, training, and continuous improvement programs while mentoring project managers. Partners with executives and cross-functional teams to align technology and operational projects with strategic, regulatory, and member-service goals. Manages portfolio prioritization, executive reporting, vendor relationships, compliance, change adoption, and risk mitigation.

Provides branch-based member service, processes deposits, withdrawals, and account transactions, balances cash drawers, resolves account issues, opens account and loan requests, promotes financial products, and supports production goals. Requires accuracy, communication skills, customer service, sales and cold-calling comfort, adherence to security procedures, and flexibility to work at other branches. A high school diploma and background check are required; banking experience is preferred or applicable to higher associate levels.

Provide customer-focused branch service including greeting members, processing deposits/withdrawals, balancing cash drawers, resolving account inquiries, and promoting bank products. Ensure accuracy, follow security procedures, and support branch operations, including occasional travel to other branches as needed.

Lead monitoring and investigation of digital-channel fraud (online/mobile account takeover, synthetic identity, card-not-present, remote deposit, digital payments). Analyze alerts, perform complex investigations, tune detection rules and models, coordinate loss-mitigation and escalations, support tool configuration and testing, comply with BSA/AML and other regulations, and produce reports and recommendations to improve detection and reduce losses.

Design, implement, and optimize enterprise network infrastructure across data centers, branches, and cloud. Configure firewalls, routers, switches, SD‑WAN, VPNs, and VoIP systems. Lead troubleshooting, incident response, automation (Python/Ansible/Git), documentation, security controls (IDS/IPS, ACLs, zero‑trust), and mentor junior staff while managing multi‑site projects.