Jobs at Sierra Central Credit Union

Lead monitoring and investigation of digital-channel fraud (online/mobile account takeover, synthetic identity, card-not-present, remote deposit, digital payments). Analyze alerts, perform complex investigations, tune detection rules and models, coordinate loss-mitigation and escalations, support tool configuration and testing, comply with BSA/AML and other regulations, and produce reports and recommendations to improve detection and reduce losses.

Provide customer-focused branch service including greeting members, processing deposits/withdrawals, balancing cash drawers, resolving account inquiries, and promoting bank products. Ensure accuracy, follow security procedures, and support branch operations, including occasional travel to other branches as needed.

Support and maintain enterprise infrastructure including AD, Office 365, hypervisors, storage, networks, and backup/DR. Troubleshoot servers, virtualization, and network issues; implement DLP and security best practices; assist with LAN/WAN design, deployments, and migrations; provide Tier 2/3 support; document systems and participate in projects and business continuity planning.

Senior technology leader responsible for strategy, delivery, and optimization of enterprise business and financial applications and the data & analytics function. Leads Fiserv core and other platform implementations, cloud migrations (Azure/AWS), API and integration frameworks, vendor management, governance, and a team of application, integration, and analytics professionals to drive measurable business outcomes and AI-enabled decisioning.

Lead integrated, multichannel marketing programs to drive membership growth and product penetration for a credit union. Responsibilities include campaign planning and execution, brand management, content creation, vendor oversight, regulatory compliance, data analysis and reporting, website and social media support, budget oversight, and team/project management. Requires strategic thinking, creativity, and hands-on execution with knowledge of financial products and local market dynamics.

Deliver new-hire onboarding and FSA training for credit union staff, teaching account opening, lending processes, and member service/sales skills. Create/update e-learning using Articulate, Camtasia, Canva, PowerPoint, and Adobe Pro; track learner progress and report to stakeholders. Facilitate classroom and virtual sessions and manage assigned training projects to deadlines.

Balance daily credit union totals, compile and reconcile reports, import and post journal vouchers, process wires, prepare cash orders, investigate and resolve discrepancies with branches, and produce timely financial reports while maintaining accurate records and operating office equipment.

Design, implement, and optimize enterprise network infrastructure across data centers, branches, and cloud. Configure firewalls, routers, switches, SD‑WAN, VPNs, and VoIP systems. Lead troubleshooting, incident response, automation (Python/Ansible/Git), documentation, security controls (IDS/IPS, ACLs, zero‑trust), and mentor junior staff while managing multi‑site projects.