Teams at Sierra Central Credit Union

Lead monitoring and investigation of digital-channel fraud (online/mobile account takeover, synthetic identity, card-not-present, remote deposit, digital payments). Analyze alerts, perform complex investigations, tune detection rules and models, coordinate loss-mitigation and escalations, support tool configuration and testing, comply with BSA/AML and other regulations, and produce reports and recommendations to improve detection and reduce losses.

Provide customer-focused branch service including greeting members, processing deposits/withdrawals, balancing cash drawers, resolving account inquiries, and promoting bank products. Ensure accuracy, follow security procedures, and support branch operations, including occasional travel to other branches as needed.

Support and maintain enterprise infrastructure including AD, Office 365, hypervisors, storage, networks, and backup/DR. Troubleshoot servers, virtualization, and network issues; implement DLP and security best practices; assist with LAN/WAN design, deployments, and migrations; provide Tier 2/3 support; document systems and participate in projects and business continuity planning.