Jobs at Shipbob

The Business Development Representative will identify and qualify new leads, engage with decision-makers, schedule demos for Account Executives, and contribute to growth through outreach initiatives.

The Business Development Representative will develop logistical solutions for businesses, set meetings for account executives, and achieve sales quotas through outbound prospecting and customer engagement.

Own a book of accounts to identify, develop, and close expansion opportunities across eCommerce channels and global logistics. Manage full sales cycle, negotiate contracts, maintain CRM and forecast, partner with Merchant Success and cross-functional teams, and ensure smooth post-sale handoffs to drive revenue growth.

Lead and coach a frontline merchant operations team to meet SLAs and KPIs, manage ticket queues (Salesforce, Jira), enforce SOPs, run audits and training, handle escalations, and coordinate cross-functionally to maintain service quality.

As a full-time temporary associate at ShipBob, you'll work collaboratively in teams to ensure excellent customer experiences, manage inventory, and contribute to various operational tasks within the fulfillment center.

As an associate, you will work collaboratively within various teams in a fast-paced fulfillment center, handling inventory, picking, packing, and ensuring quality while adhering to safety procedures.

Manage and coach a team of Account Executives to drive pipeline, forecasting, and quota attainment. Conduct weekly pipeline reviews, monitor SFDC dashboards, support deal-closing, run call reviews, hire and train AEs, collaborate cross-functionally with Enablement, Product, and Operations to improve conversion and shorten sales cycles.

Design, build, and deploy forecasting and predictive ML models for sales, inventory, transportation, and transit time. Collaborate cross-functionally to productionize solutions, optimize operations and costs, monitor models, and communicate insights to senior stakeholders to drive strategic decisions.

The Senior Director of Control Tower will manage global operations, lead a remote team, implement AI tools, and drive performance within e-commerce logistics.

As a Mid Market Account Executive at ShipBob, you'll engage with larger merchants to enhance their supply chain strategies, manage a significant book of business, and drive sales processes with a collaborative approach.

As an Account Executive, you will engage potential customers, manage the sales pipeline, negotiate contracts, and collaborate with cross-functional teams to drive customer success.

Lead and grow a team of data engineers to design, build, and operate scalable Azure-based data platforms (ADLS, Databricks). Own data pipelines, governance, SLAs, observability, and cross-functional delivery to support BI, analytics, and ML workloads while improving engineering processes and platform reliability.

As Director of Network Development, you'll expand ShipBob's fulfillment network through strategic partnerships, real estate transactions, and collaboration with various teams to ensure profitability and growth.

As an Account Executive, you'll source new business, manage sales pipelines, negotiate contracts, and support post-sales processes for ecommerce fulfillment services.

The HUB Support Specialist monitors inbound activities at ShipBob's regional HUBs, resolves merchant requests, and manages daily logistics to ensure operational efficiency and product safety.

The Senior Accountant will manage payroll accounting, ensure accuracy in financial reporting, collaborate across teams, and support audits and compliance.

Lead regional safety strategy for multiple fulfillment centers, assess and mitigate risks (including robotics and automation), run serious incident investigations, ensure regulatory and environmental compliance, develop safety training, advise operations and site leadership, enforce corrective actions and stop-work authority, and drive enterprise risk reduction and safety governance.

This role involves automating HR processes by building AI-assisted workflows and ensuring compliance with data governance. You will manage the lifecycle of automation from mapping to deployment while collaborating across the People team.

As a Technical Solutions Engineer II, provide engineering support for end user computing, implement solutions in Azure, and collaborate across business units. Responsibilities include incident management, device support, and automation implementation.

The Manager, People Experience oversees HR practices, facilitates employee onboarding, manages performance plans, resolves personnel issues, and ensures regulatory compliance.