Jobs at Shipbob

The Marketing Automation Manager builds, tests, and maintains HubSpot workflows, forms, landing pages, nurture campaigns, lead scoring, routing, and Salesforce campaign tracking. The role supports demand generation, ABM, events, webinars, and transactional communications while ensuring compliance and deliverability across global markets. Responsibilities include integrating HubSpot with Salesforce, 6sense, Goldcast, WordPress, and other tools; analyzing funnel and pipeline metrics; identifying automation bottlenecks; improving conversion; and coordinating with Marketing, RevOps, and Sales.

Execute end-to-end HR operations for ShipBob India including HRIS administration, compliance, benefits, onboarding/offboarding, employee relations, performance support, reporting, and AI-assisted process improvements. Serve as first-line contact for employees and managers, ensure audit readiness, run People reports, and support engagement and training initiatives.

Investigate inventory discrepancies, perform physical cycle counts, reconcile variances, communicate inventory issues, resolve merchant requests, and maintain accurate records while following product safety, quality, legality, and warehouse operating procedures. The role requires strong attention to detail, communication, problem-solving, physical stamina, and the ability to work an 8–10-hour shift while lifting up to 50 pounds.

The Staff Industrial Engineer will optimize supply chain and fulfillment processes across warehouse facilities. Responsibilities include identifying process improvements, reducing waste and variation, developing process flows and CAD drawings, managing improvement projects, analyzing operational data, establishing metrics, creating SOPs, supporting automation and equipment planning, and training teams in lean and continuous improvement methods. The role requires cross-functional collaboration, floor-level troubleshooting, quality control, and up to 30% travel between sites.

Own merchant slotting, fulfillment-center placement, inventory rebalancing, and capacity planning across the network. Perform capacity checks, placement analysis, ad-hoc request resolution, reporting-tool maintenance, and support for capacity models and forecasting. Coordinate with Sales, RevOps, Operations, Sourcing, and Implementation teams, document processes, cross-train teammates, and escalate capacity risks with data-backed recommendations.

Generate new business revenue from medium-sized ecommerce merchants by prospecting, qualifying leads, managing the sales pipeline, presenting fulfillment technology and services, negotiating contracts, forecasting, maintaining CRM records, and ensuring smooth post-sale handoffs. The role requires autonomous selling, strong communication, customer-needs analysis, and collaboration in a fast-growing UK market.

Manages fulfillment-center partner launches, onboarding, training, operational audits, KPI and SLA performance, process improvement, and ongoing issue resolution. Supports site selection, layouts, equipment setup, WMS and dashboard adoption, inbound and outbound fulfillment, returns, value-added services, and compliance with SOPs. Builds relationships with partner-site leaders, identifies process gaps, coordinates corrective actions, and travels between network locations as needed.

Provides full-cycle HR support at fulfillment centers, serving as the primary People Team contact for employees and managers. Responsibilities include investigations, records compliance, manager coaching, staffing partnerships, hourly recruiting, onboarding, engagement and retention initiatives, offboarding, attendance and disciplinary processes, employee communications, people metrics, surveys, training, and workers’ compensation support.

Own international fulfillment partner sourcing and lifecycle management across the UK, EMEA, and Australia. Responsibilities include identifying and qualifying operators, negotiating contracts, coordinating onboarding, managing SLAs and QBRs, addressing performance issues, conducting site visits, and reporting on network health, compliance, and profitability. The role requires strong logistics market knowledge, commercial negotiation expertise, project management, and regular international travel.

Warehouse associates receive, pick, pack, store, and distribute customer inventory while maintaining product safety, quality, legality, and accurate records. The role requires following standard procedures, reporting product concerns, supporting traceability, assisting across departments, and contributing to efficient operations. Associates must work scheduled shifts, overtime, and weekends as needed; lift up to 50 pounds; stand and walk for 8–10 hours; and complete a seven-day training program. No prior warehouse experience is required.

Develop and optimize supply chain and warehouse processes across facilities. Identify waste, improve fulfillment and transportation efficiency, lead continuous improvement and corrective action teams, create process documentation and CAD drawings, analyze operational data, establish metrics, support automation and equipment planning, and train teams on lean and process control methods. The role requires cross-functional collaboration, floor-level troubleshooting, project management, quality compliance, and up to 30% travel.

As a full-time temporary associate at ShipBob, you'll work collaboratively in teams to ensure excellent customer experiences, manage inventory, and contribute to various operational tasks within the fulfillment center.

Full-time temporary warehouse associate responsible for receiving, picking, packing, and cross-supporting other warehouse functions. Follow SOPs to ensure safe, accurate handling, storage, and shipment of customer inventory. Physical role requiring lifting, standing, bending, and attention to detail. No prior warehouse experience required; 7-day training provided.

Entry-level warehouse associate supporting receiving, picking, packing, and general warehouse duties. Ensure product safety, quality, and accurate recordkeeping. Perform physical tasks including lifting (up to 50 lbs), standing/walking for 8–10 hour shifts, bending, reaching, and pushing/pulling. Willingness to work scheduled shifts, overtime, and weekends; cross-train across departments; follow standard operating procedures and participate in a 7-day training program.

Partner with Transportation and FP&A to build forecasts, produce variance and margin analyses, prepare investor/board reporting, develop financial models and automation, and support strategic transportation initiatives and ad-hoc projects to drive profitable growth.

Perform receiving, picking, packing and other warehouse duties to ensure accurate, safe, and timely order fulfillment. Follow SOPs, maintain product quality and traceability, lift up to 50 lbs, work scheduled shifts (including overtime/weekends), and complete a 7-day training program. Collaborate across teams and support continuous improvement and safety efforts.

Prospect and qualify SMB merchants through high-volume outbound calls, emails, and social selling; schedule demos with AEs; evaluate merchants' fulfillment needs, track interactions in the designated system, represent ShipBob at events, collaborate with management to improve prospecting, and consistently exceed quota.

Warehouse associate supporting receiving, picking, and packing teams in a fulfillment center. Perform physical tasks (lifting, standing, bending), follow standard operating procedures, maintain product safety and quality, assist other departments as needed, and participate in a 7-day training program. Shift flexibility, punctuality, and attention to detail are required.