The Director, HRBP will advise and collaborate with senior leadership, implementing strategies for talent management, organizational design, and change management to enhance Global Supply Chain operations.

The Procurement Manager will oversee strategic sourcing and procurement, focusing on cost optimization, supplier performance, and developing effective cost reduction strategies across ShipBob's global operations.

The Senior Safety and Compliance Specialist ensures ShipBob's compliance with UK/EU product safety, supports Dangerous Goods management, and liaises with authorities for regulatory matters.

Embed with operational teams to identify and automate manual workflows using AI agents and code. Design, prototype, validate, and productionize agentic workflows with logging, monitoring, and guardrails. Collaborate with Product and Engineering, publish reusable automation modules, and iterate quickly based on user feedback.

Lead design and rollout of fulfillment processes (Inbound, Outbound, VAS/B2B), develop SOPs and training, use data to drive improvements, coordinate between Product/Engineering and Operations, travel extensively to certify and support ShipBob and partner sites, and deliver reports to improve operational performance.

The Operations Support Manager ensures the performance of partner fulfillment centers, oversees training, and resolves operational issues while supporting merchants and internal teams.

The Senior Operations Support Manager oversees partner fulfillment centers, ensuring optimal performance through project management, training, and process optimization. This role involves significant on-site collaboration, maintaining KPIs, and continuous improvement initiatives.

Design and deliver technical onboarding, role-based learning, and enablement resources for Solutions Engineering and Implementation teams. Translate complex workflows into scalable training, partner cross-functionally to keep materials current, measure adoption and readiness, and continuously iterate enablement to improve merchant-facing consistency and execution.

The Lead Solutions Engineer will collaborate with merchants to provide tailored technical solutions, oversee execution, support sales stages, and drive innovative product rollouts, leveraging extensive technical expertise in the SaaS and e-commerce sectors.

The Operations Implementation Manager leads the onboarding of new merchants, ensuring efficient fulfillment processes, cross-functional collaboration, and solution implementation for operational challenges.

The Compliance Automation & Validation Lead will design and automate systems for compliance documentation, validate responses, manage risks, and ensure quality control.

Outbound Business Development Representative responsible for prospecting SMB merchants via high-volume calls, emails and social selling, qualifying opportunities, scheduling demos for Account Executives, tracking interactions in CRM, and consistently meeting quota. Onboarded with product and sales training and mentored by experienced BDRs.

The Business Development Representative will identify and qualify new leads, engage with decision-makers, schedule demos for Account Executives, and contribute to growth through outreach initiatives.

The Staff Software Development Engineer will design and implement secure IAM solutions, guide technical decisions, and mentor engineers to optimize identity services.

The Business Development Representative will develop logistical solutions for businesses, set meetings for account executives, and achieve sales quotas through outbound prospecting and customer engagement.

The GTM Engineer will build and operationalize technical systems for go-to-market initiatives, manage projects, and enhance automation for revenue teams.

The Operations Support Manager will oversee partner fulfillment centers, provide training, ensure operational excellence, and support both 3PL partners and internal stakeholders to meet KPIs and SLAs.

The Supply Chain Success Manager manages strategic partnerships, ensuring operational performance aligns with growth goals. Responsibilities include program leadership, cross-functional initiatives, and executive-level relationship management.

The ICQA Associate monitors inventory activities, investigates discrepancies, performs cycle counts, and communicates updates to ensure inventory accuracy and resolve issues.

The Senior Manager, Client Acquisition leads a team of Account Executives, focusing on client acquisition strategies, team performance management, sales pipeline forecasting, and cross-functional collaboration to drive revenue growth.