Teams at Shipbob

Provides full-cycle HR support at fulfillment centers, serving as the primary People Team contact for employees and managers. Responsibilities include investigations, records compliance, manager coaching, staffing partnerships, hourly recruiting, onboarding, engagement and retention initiatives, offboarding, attendance and disciplinary processes, employee communications, people metrics, surveys, training, and workers’ compensation support.

Own international fulfillment partner sourcing and lifecycle management across the UK, EMEA, and Australia. Responsibilities include identifying and qualifying operators, negotiating contracts, coordinating onboarding, managing SLAs and QBRs, addressing performance issues, conducting site visits, and reporting on network health, compliance, and profitability. The role requires strong logistics market knowledge, commercial negotiation expertise, project management, and regular international travel.

Manage a team of Mid-Market Account Executives focused on new client acquisition. Responsibilities include pipeline reviews, forecasting, Salesforce reporting, coaching, deal strategy, performance management, hiring, onboarding, sales process improvement, competitive positioning, and cross-functional collaboration to increase revenue, improve conversion rates, and acquire ideal ecommerce and fulfillment merchants.