Jobs at Shane Co.

Sell fine jewelry through consultative, customer-focused conversations. Build lasting customer relationships, understand needs, recommend products, explain jewelry features and value, meet individual sales goals, follow up after purchases, and contribute to store success. The role includes ongoing product training, coaching, brand representation, and occasional support for newer team members. Evening and weekend availability is required.

Leads store sales performance and supervises, coaches, and develops sales staff. Actively engages customers, supports merchandising standards, coordinates with store leadership, oversees opening and closing duties, and handles jewelry repairs, quality control, inventory, and shop processes. Requires strong face-to-face sales experience, at least two years managing or supervising others, evening and weekend availability, communication skills, and a high school diploma or equivalent.

Leads retail sales operations by supervising, coaching, and developing sales staff; actively engages customers, drives sales growth, supports merchandising standards, and partners with store leadership. Responsibilities also include opening and closing the store, participating in meetings and inventories, processing repairs and shop jobs, and maintaining quality-control standards. The role requires on-site evening and weekend availability, face-to-face sales experience, and at least two years of leadership or supervisory experience.

Leads store sales by coaching and mentoring sales associates, building customer relationships, promoting merchandise, and driving individual and team performance. Supports store management with meetings, opening and closing duties, team collaboration, and customer service knowledge. Requires at least two years of sales or customer-facing experience, evening and weekend availability, strong communication, and a high school diploma or equivalent.

Leads store operations and supports sales, profitability, customer satisfaction, and employee experience. Responsibilities include onboarding and training staff, coordinating meetings, creating schedules, ensuring regulatory compliance for gold-buy transactions, resolving customer concerns, maintaining operational efficiency, and partnering with facilities on store appearance and maintenance. The role requires retail leadership, sales or customer service experience, strong organization, communication, coaching, and weekend and evening availability.