Jobs at Shane Co.

Leads and coaches store sales teams, drives customer-focused jewelry sales, supports store opening and closing, participates in management meetings, promotes peer coaching, and helps maintain a positive team culture. The role requires at least two years of sales or customer-facing experience, evening and weekend availability, strong communication, visual acuity, manual dexterity, and a high school diploma or equivalent.

Assists the Operations Manager with retail store operations, staffing, onboarding, training, scheduling, performance management, inventory control, cash and asset security, customer issue resolution, facilities coordination, compliance, technology support, and supply ordering. Supports office and shop personnel while helping improve customer service, sales, profitability, and operational efficiency.

Leads retail jewelry store sales by supervising, coaching, and developing sales staff; actively supports customer sales; partners with store leadership and visual merchandising; oversees store opening, closing, quality control, repairs, inventories, and operational processes. Requires face-to-face sales experience, at least two years managing or supervising others, strong communication, evening and weekend availability, and a high school diploma or equivalent.

Sell fine jewelry through consultative, customer-focused conversations. Build lasting customer relationships, understand needs, recommend products, explain jewelry features and value, meet individual sales goals, follow up after purchases, and contribute to store success. The role includes ongoing product training, coaching, brand representation, and occasional support for newer team members. Evening and weekend availability is required.

Assists the Operations Manager with retail store administration, staff onboarding and development, scheduling, customer service, inventory and asset control, compliance, facilities coordination, financial procedures, and efficient shop operations. Supports sales growth, profitability, employee performance, customer issue resolution, store maintenance, technology issue escalation, and supply ordering while protecting company assets and maintaining company standards.

Supports the Operations Manager in leading a retail jewelry store, driving sales and profitability, maintaining facilities and inventory, protecting assets, and delivering excellent customer service. Responsibilities include onboarding and developing employees, resolving customer concerns, coordinating facilities issues, overseeing shop workflow and quality checks, maintaining meeting records, and collaborating with management, HR, and facilities teams.

Leads store sales operations by supervising, coaching, and developing sales staff; actively serves customers; drives sales growth; collaborates with store leadership and visual merchandising; supports store opening, closing, inventory, repairs, quality control, and customer service processes. Requires strong face-to-face sales experience, leadership ability, evening and weekend availability, communication skills, and a high school diploma or equivalent.

Leads store operations and supports sales, profitability, customer satisfaction, and employee experience. Responsibilities include onboarding and training staff, coordinating meetings, creating schedules, ensuring regulatory compliance for gold-buy transactions, resolving customer concerns, maintaining operational efficiency, and partnering with facilities on store appearance and maintenance. The role requires retail leadership, sales or customer service experience, strong organization, communication, coaching, and weekend and evening availability.