Jobs at Servpro Industries, LLC

Supports talent and organizational development programs, including onboarding, learning and development, employee engagement, succession planning, talent reviews, mentorship, and leadership development. Administers learning and talent management systems, coordinates training logistics, develops materials and communications, monitors program effectiveness, and partners with leaders, employees, and vendors to improve workforce capability and employee experience.

Supports financial modeling, forecasting, business case development, strategic analysis, and research of financial, operational, and market data. The intern prepares executive reports and presentations, collaborates on cross-functional strategic initiatives, completes a capstone project, and presents recommendations to finance leadership. The role provides exposure to corporate finance, investment analysis, capital allocation, and executive decision-making.

Full-time summer intern supporting SERVPRO’s IT Product team and learning business analysis and project management. Responsibilities include attending meetings, shadowing professionals, assisting with projects and process improvement, documenting requirements for enhancements, engaging with stakeholders, and supporting release management and special projects.

Accounting Intern supporting month-end close, reconciliations, journal entries, financial reporting, accounts payable and receivable, cash management, internal controls, data analysis, and process improvement. The intern will research accounting issues, document procedures, review financial data, and collaborate with cross-functional teams while gaining exposure to corporate accounting operations and reporting systems.

Full-time summer intern supporting the Data & Analytics team through data analysis, report preparation, data visualization, database and SQL work, process improvement, and special projects. The intern will shadow experienced employees, attend meetings and events, and learn business operations, data management, and industry trends while developing practical analytical skills.

Full-time summer audit internship supporting franchise audit activities, including reviewing submitted materials and documentation, preparing preliminary audit findings, assisting with process improvements, and contributing to department projects. The intern will shadow experienced auditors, attend team activities, and gain practical experience in royalty reporting, franchise operations, and audit processes.

Supports the Human Resources team through talent acquisition, onboarding, employee development, payroll and benefits projects, HR process improvement, employee engagement initiatives, and compliance activities. Maintains confidential personnel records, attends meetings and department events, and participates in intern activities. The role provides hands-on exposure to corporate HR and talent acquisition while requiring strong organization, communication, discretion, attention to detail, and teamwork.

Full-time FP&A internship supporting forecasting, budgeting, financial reporting, data analysis, dashboards, executive presentations, and process improvement. The intern will shadow FP&A professionals, analyze financial and operational trends, collaborate with business leaders, and participate in team activities and special projects.

Full-time summer intern supporting warehouse and production operations, including chemical blending, batching, filling, labeling, quality checks, batch documentation, production scheduling, cost analysis, product development, supplier research, new product launches, inventory management, and process improvement. The role includes rotational exposure to warehousing and distribution, hands-on production work, cross-functional collaboration, and a capstone project presented to leadership.

Senior QA Automation Engineer responsible for designing and maintaining UI, API, backend, performance, load, and stress testing solutions. Owns test strategy, automation architecture, quality standards, metrics, CI/CD integration, security testing, and continuous improvement. Collaborates with engineering and business stakeholders, troubleshoots test failures, communicates quality risks, participates in code reviews, and mentors junior QA engineers.

Provides business consulting, coaching, training, and operational support to assigned franchisees across customer service, revenue growth, profitability, management development, and staff development. Analyzes financial and performance metrics, leads strategic planning, supports onboarding and territory expansion, documents activities in Salesforce, and facilitates regional meetings. The role requires regular travel throughout the Southeast region, strong presentation and communication skills, business ownership or franchise consulting experience, and working knowledge of financial statements and restoration operations.

Owns and standardizes franchise business development processes across residential and commercial segments. Develops sales playbooks, CRM workflows, technology requirements, performance metrics, and growth-stage models. Partners with Learning & Development, Technology, Business Intelligence, headquarters teams, and franchise field leaders to improve adoption, client activation, contracting capabilities, and revenue growth. Requires extensive sales and sales operations experience, CRM expertise, commercial sales-cycle knowledge, and up to 25% travel.

Leads complex franchise royalty compliance audits, mentors audit staff, resolves issues with franchisees, identifies audit trends, supports risk assessments and audit planning, and improves departmental policies, processes, and documentation. Serves as a subject matter expert on royalty processes while assisting with training, communications, and special projects.

Manage and perform franchise audits end-to-end, train and guide audit staff, assess risks and royalty reporting, update SOPs, meet with management, and support audit projects to ensure accuracy and compliance with franchise agreements.

Lead national and regional business development across Canadian insurance partners, drive revenue and national account growth, manage lead generation and KPIs, steward the SERVPRO brand, enable franchise sales teams, conduct account reviews, maintain CRM pipeline (Salesforce), and represent the company at industry events.

Lead HR operations and service delivery for corporate operations as a strategic partner to senior leaders. Oversee employee relations, compliance, job architecture, organizational design, HR processes, metrics, and HR records. Support franchise advisory materials, drive HR improvements, and lead special HR projects while ensuring legal compliance and strong leader engagement.

Lead design, administration, and governance of compensation, benefits, equity, and payroll programs. Develop pay structures, oversee annual compensation planning, manage equity and executive compensation, partner with HR/Finance/Legal, run benefits strategy, ensure compliance, manage vendors, prepare reporting and presentations, and support franchise educational resources and special HR projects.

Support implementation, optimization, and adoption of third-party and proprietary tools for national accounts. Perform gap analyses, develop rule data sets, create reporting, evaluate financial impact, collaborate with stakeholders and vendors, provide training and user support, and drive process improvements to enhance operational quality and customer experience.

Perform end-to-end audits of franchise owners and related businesses to verify sales reporting and royalty payments. Review accounting records (financial statements, bank statements, tax returns), collect audit materials and monies, issue audit reports, teach proper bookkeeping, and communicate findings to franchise staff and corporate departments. Prepare status reports and participate in special projects.