Transforming Field Services

Since 2012, software provider ServiceTitan has helped more than 7,500 home and commercial services contractors run their businesses more efficiently. “We focus on transforming the way consumers interact with field service businesses,” said VP of Product Design Annouchka Yameogo-Stanzler. For her, collaboration is key: “Our goal is to be a dream team, achieving extraordinary results on a daily basis.” These results are driven by ServiceTitan’s technology. “The technology we use at ServiceTitan directly reflects our organization’s mission and goals of helping home service businesses succeed,” Yameogo-Stanzler said. “We leverage technology to solve complex problems and improve the overall customer.”

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“We encourage our teams to explore new technologies and approaches to problem-solving. There is an emphasis on continuous learning and professional development.”

Annouchka Yameogo-Stanzler , VP, Product Design

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Asked what project on the horizon is most exciting, Yameogo-Stanzler pointed to the rebuild and launch of a new native mobile app for ServiceTitan’s technicians. “Our technicians will use this app on a daily basis to perform their work — it will significantly improve their workflow, help grow their revenue and deliver an exceptional user experience,” she said. The thrill of the project lies in the collaborative process, said Yameogo-Stanzler. “This project is particularly rewarding because it allows us to work on something brand new alongside exceptionally talented individuals,” she said.

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Building software that has a direct impact on the lives of millions of people in the trades industry is incredibly rewarding. We invite tech talent to join us and be a part of making a difference.

Deepti Agarwal , Senior Director, Engineering

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A distinct set of tech tools sets ServiceTitan apart, said Agarwal. “We leverage the Microsoft tech stack as the foundation for our software development — it enables us to utilize powerful tools provided by Microsoft, which enhances our ability to build robust and scalable solutions,” she said. Another powerful resource at ServiceTitan is its feedback loop, which values all input. “Every voice is heard and valued,” she said. “Our industry and space offer great potential for growth and innovation, as we work in a relatively untapped sector.”

At ServiceTitan, we foster a sense of belonging and a culture that encourages feedback and innovation. We value each team member’s contribution and recognize the impact of our work on people’s lives.

Oleg Shuruev , Principal Software Engineer

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“Our primary focus is ensuring seamless performance and the ability to handle high workloads for an optimal customer experience,” said Shuruev. From internal modules to microservices, ServiceTitan assesses its technical solutions to align with industry best practices. “With a backend stack built on .NET, utilizing Microsoft Azure cloud services, we emphasize high-quality code, stringent coding standards, and ongoing refactoring,” he said. “We chose these tools based on their reliability, extensive features, and compatibility with our overall architecture.”

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