ServiceTitan Transforming Field Services

Asked what project on the horizon is most exciting, Yameogo-Stanzler pointed to the rebuild and launch of a new native mobile app for ServiceTitan’s technicians. “Our technicians will use this app on a daily basis to perform their work — it will significantly improve their workflow, help grow their revenue and deliver an exceptional user experience,” she said. The thrill of the project lies in the collaborative process, said Yameogo-Stanzler. “This project is particularly rewarding because it allows us to work on something brand new alongside exceptionally talented individuals,” she said.

“Our primary focus is ensuring seamless performance and the ability to handle high workloads for an optimal customer experience,” said Shuruev. From internal modules to microservices, ServiceTitan assesses its technical solutions to align with industry best practices. “With a backend stack built on .NET, utilizing Microsoft Azure cloud services, we emphasize high-quality code, stringent coding standards, and ongoing refactoring,” he said. “We chose these tools based on their reliability, extensive features, and compatibility with our overall architecture.”