Since 2012, software provider ServiceTitan has helped more than 7,500 home and commercial services contractors run their businesses more efficiently. “We focus on transforming the way consumers interact with field service businesses,” said VP of Product Design Annouchka Yameogo-Stanzler. For her, collaboration is key: “Our goal is to be a dream team, achieving extraordinary results on a daily basis.” These results are driven by ServiceTitan’s technology. “The technology we use at ServiceTitan directly reflects our organization’s mission and goals of helping home service businesses succeed,” Yameogo-Stanzler said. “We leverage technology to solve complex problems and improve the overall customer.”
ServiceTitan
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Transforming Field Services
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Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Engage existing customers through outbound calls and emails to identify opportunities for Pro module cross-sells and upsells. Build pipeline, book demonstrations for Account Managers, uncover customer needs, document activity in Google Sheets and Salesforce, support campaign reporting, and collaborate with sales, customer success, and support teams.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Own a product area end-to-end, from problem framing through launch and iteration. Design intuitive enterprise SaaS experiences across desktop, tablet, and mobile, conduct user research, create prototypes and production-ready designs, and collaborate with product and engineering partners on priorities and tradeoffs. The role also involves using AI tools in the design workflow, contributing to design systems, facilitating critiques, mentoring teammates, and promoting accessible, inclusive design.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Own reliability and infrastructure for large-scale cloud applications. Responsibilities include operating Kubernetes platforms, managing AWS/Azure infrastructure and networking, building observability dashboards and SLO-based alerting, responding to incidents, performing root-cause analysis, automating operational work, supporting CI/CD, defining non-functional requirements, and guiding engineering teams on reliability best practices. The role also requires applying AI-assisted tools to automate investigations and fixes and participating in on-call rotations.
