Since 2012, software provider ServiceTitan has helped more than 7,500 home and commercial services contractors run their businesses more efficiently. “We focus on transforming the way consumers interact with field service businesses,” said VP of Product Design Annouchka Yameogo-Stanzler. For her, collaboration is key: “Our goal is to be a dream team, achieving extraordinary results on a daily basis.” These results are driven by ServiceTitan’s technology. “The technology we use at ServiceTitan directly reflects our organization’s mission and goals of helping home service businesses succeed,” Yameogo-Stanzler said. “We leverage technology to solve complex problems and improve the overall customer.”
ServiceTitan
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Transforming Field Services
Recently posted jobs
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of ~100 accounts as primary CSM, build senior relationships, drive ROI and retention, proactively engage and train customers, analyze usage data, mitigate churn, coordinate cross-functional solutions, and support upsell/renewals.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Provides tier 3 technical support and escalation assistance for ServiceTitan’s SaaS platform. Troubleshoots complex customer and internal support issues, designs workflow solutions, identifies bugs, partners with specialists and developers, and coaches support agents. The role requires deep product expertise, strong communication, customer de-escalation skills, troubleshooting ability, and proficiency with support tools, spreadsheets, and basic SQL.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manages and develops an outbound Sales Development Representative team. Responsibilities include setting performance objectives, monitoring pipeline and KPIs, shaping outbound strategy, coaching SDRs, recruiting and onboarding team members, conducting one-on-ones, reporting to senior management, and evaluating sales technologies. The role requires outbound cold-calling expertise, SDR management experience, strong communication, analytical ability, and proficiency with Salesforce; Salesloft experience is preferred.
