Since 2012, software provider ServiceTitan has helped more than 7,500 home and commercial services contractors run their businesses more efficiently. “We focus on transforming the way consumers interact with field service businesses,” said VP of Product Design Annouchka Yameogo-Stanzler. For her, collaboration is key: “Our goal is to be a dream team, achieving extraordinary results on a daily basis.” These results are driven by ServiceTitan’s technology. “The technology we use at ServiceTitan directly reflects our organization’s mission and goals of helping home service businesses succeed,” Yameogo-Stanzler said. “We leverage technology to solve complex problems and improve the overall customer.”
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Transforming Field Services
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Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Supports the planning and execution of tradeshows, field marketing events, customer programs, and the Pantheon user conference. Responsibilities include event registrations, booth orders, vendor coordination, resource allocation, swag and supply inventory, shipping logistics, event software administration, expense management, budget tracking, and related projects. The role requires strong organization, communication, problem-solving, customer service, and willingness to perform physical event setup tasks.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Define the technical vision and architecture for ServiceTitan’s reliability and infrastructure platform. Lead Kubernetes, observability, SLO, incident management, cloud, distributed systems, and CI/CD initiatives at organizational scale. Establish reliability standards, identify systemic risks, drive cross-team remediation, and promote AI-assisted SRE tooling. Partner with engineering leadership, mentor senior engineers, contribute to hiring, and improve incident response and operational practices across the organization.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Own reliability and infrastructure for large-scale cloud applications. Responsibilities include operating Kubernetes platforms, managing AWS/Azure infrastructure and networking, building observability dashboards and SLO-based alerting, responding to incidents, performing root-cause analysis, automating operational work, supporting CI/CD, defining non-functional requirements, and guiding engineering teams on reliability best practices. The role also requires applying AI-assisted tools to automate investigations and fixes and participating in on-call rotations.
