Jobs at Serve Robotics

The Staff Systems Engineer leads interdisciplinary teams to define requirements and specifications for an autonomous delivery robot, ensuring performance and safety through collaboration and problem-solving.

The IAM Engineer designs, implements, and maintains IAM systems, ensuring compliance and security while managing user access and automation workflows.

Lead a team of data engineers and analysts, define the data engineering roadmap, oversee data infrastructure, ensure analytics delivery, and establish data governance standards.

The Operations Coordinator will oversee daily robot deployments, ensure compliance with operating procedures, track metrics, support training, and propose process improvements.

Coordinate daily commercial robot deployments by managing field and piloting teams, monitoring live operations, enforcing SOPs and safety, opening/closing depots, tracking metrics, supporting onboarding, and implementing process improvements to maintain reliable service.

Lead planning, execution, and optimization of cross-functional hardware and software projects for robot development, manufacturing, testing, upgrades, and deployments. Coordinate mechanical, electrical, embedded, systems, manufacturing, and operations teams, define scope and timelines, mitigate risks, implement process improvements, run sprints, and maintain project documentation and stakeholder communication.

The Staff Technical Program Manager will manage robotics projects, oversee cross-functional teams, ensure timely delivery, and maintain effective communication across stakeholders.

The Reliability Operations Engineer manages operational reliability for robotic systems, handles escalations, performs technical investigations, updates runbooks, and enhances troubleshooting workflows.

The Senior Reliability Operations Engineer leads incident response and Tier 2 support, develops operational documentation, writes automation scripts, and collaborates with engineering teams to improve system reliability.

Build and maintain internal web services and UIs to support deployment workflows, strengthen CI/CD and release safety, improve observability and auditability, and operate internal services including on-call support and production rollouts.

Own and grow a portfolio of merchant and platform partners, drive partner performance, retention, and revenue. Act as primary relationship owner, analyze performance data, resolve escalations, identify growth opportunities, lead cross-functional initiatives, and support contract negotiations and market expansion.

Design, validate, and test PCBs and electrical subsystems for autonomous delivery robots. Support schematic/component selection, PCB reviews, prototype bring-up, troubleshooting, characterization, and manufacturing collaboration. Develop and execute test plans, perform root cause analysis, and maintain engineering documentation while partnering with firmware, software, and manufacturing teams.

Develop and scale machine learning training systems for robotics data, optimize training pipelines, and collaborate with ML researchers to enhance autonomy models.

Coordinate daily autonomous delivery operations by managing deployments, monitoring live activity, enforcing SOPs and safety, opening/closing depots, tracking operational metrics, supporting onboarding/training, and implementing process improvements to ensure reliable, scalable service.

As an Operations Associate, you'll assist in ensuring smooth operation of autonomous delivery robots, handling maintenance, documentation, and customer engagement to support timely deliveries.

Lead communications and public affairs execution for city launches, policy priorities, and market entry. Build media strategies, engage local stakeholders and validators, monitor legislation and opposition, support regulatory and government relations messaging, maintain incident response playbooks, draft reactive and briefing materials, prepare spokespeople, and manage inbound media in fast-moving, regulated environments.

Monitor and guide autonomous delivery robots in real time, respond to incidents, communicate with merchants and customers, document and report issues, support testing and pilots, and coordinate with internal teams to ensure safe, efficient operations.

Monitor and guide autonomous delivery robots in real time, resolve operational incidents with merchants and customers, document and escalate issues, support testing and pilot programs, meet performance targets, and coordinate with internal teams to improve operational quality.

As a Software Engineer in ML Infrastructure, you will develop scalable data pipelines, enhance data discovery, and collaborate with teams on data organization and ML features.

As an Operations Associate, you will support autonomous delivery robots, assist in maintenance, manage deployments, and ensure timely delivery while adhering to safety standards.