Jobs at Semperis

Lead technical pre-sales activities for cybersecurity and identity products, including customer demonstrations, presentations, proof-of-value installations, solution design, and technical requirements gathering. Partner with sales, product, engineering, and marketing teams to develop sales strategies, proposals, ROI models, and customer solutions. Apply expertise in identity security, IAM, PAM, ITDR, and enterprise directory environments while communicating technical value to business and technical stakeholders.

Supports cybersecurity governance, risk, and compliance activities, including security awareness training, customer security questionnaires, SOC 2 and ISO 27001 audit evidence, FedRAMP support, policy updates, vendor risk tracking, and cyber risk register administration. Uses Vanta and related tooling to maintain compliance records, improve processes, and automate evidence collection.

Supports governance, risk, and compliance activities, including security awareness training, customer security questionnaires, SOC 2 and ISO 27001 audit evidence, FedRAMP support, policy updates, vendor risk tracking, and cyber risk register administration. Uses Vanta and other tools to streamline evidence collection and automate manual processes.

Supports governance, risk, and compliance activities, including security awareness training, customer security questionnaires, SOC 2 and ISO 27001 audit evidence, FedRAMP support, policy updates, vendor risk tracking, and cyber risk register administration. Uses Vanta and AI-assisted tools to improve evidence collection and automate manual processes.

Leads regional Customer Success execution across the Western U.S. by managing and developing CSMs, improving retention and renewal readiness, driving adoption and value realization, inspecting portfolio health, and coordinating with Sales, Renewals, Technical Delivery, Product, Support, Security, and Marketing. The role requires cybersecurity credibility, executive engagement, customer-risk management, success-plan oversight, and disciplined operating routines using Salesforce, TaskRay, and customer-success dashboards.

Oversee office operations, facilities, vendors, supplies, catering, workspace logistics, employee services, budgets, and building relationships. Supervise office staff, coordinate maintenance and upgrades, support meeting-room IT/AV, manage onboarding services, and collaborate with HR, IT, and Finance in a fast-paced international technology environment.

Leads the North American Business Development Representative team, providing coaching, performance management, career development, and motivation. Develops sales development playbooks, messaging, prospecting processes, and qualification tactics. Tracks KPIs, optimizes inbound and outbound lead-generation strategies, collaborates with sales, marketing, operations, and product teams, and supports BDR recruiting and team scaling.

Leads and scales Semperis’s EMEA Pre-Sales organization, managing senior Sales Engineers and frontline managers across multiple countries. Responsibilities include talent strategy, succession planning, organizational design, capacity planning, coaching, performance management, and partnership with Sales leadership to improve technical win rates and revenue influence. The role also establishes regional pre-sales standards, sponsors strategic customer opportunities, collaborates with Product and Engineering, and represents the company with customers, partners, and industry events.

Leads the global partner program and ecosystem, including program strategy, certifications, enablement, demand generation, operational efficiency, reporting, partner experience, events, and strategic initiatives. Collaborates with sales, marketing, product, executives, and global partners to align go-to-market efforts, improve partner performance, and drive revenue growth. Oversees partner portals, learning platforms, compliance, performance measurement, advisory councils, and competitive analysis.

Administer and improve Workday and People Operations workflows, including employee data changes, internal mobility, position management, onboarding, compensation processes, reporting, audits, testing, and issue resolution. The role maintains data accuracy, improves process controls, supports HRBPs and stakeholders, documents processes, and recommends workflow and reporting enhancements. It requires hands-on Workday experience and operates in a hybrid model in Toronto, Hoboken, or Dallas.

The Senior Pre-Sales Solutions Architect collaborates with sales and engineering teams to provide technical solutions, conduct demos, and document requirements for security and identity products.

Manage approximately 50 strategic cybersecurity customers throughout onboarding, implementation, adoption, renewal, and expansion. Develop success plans, monitor customer health and retention, lead training and workshops, gather product feedback, and identify growth opportunities. Partner with Sales, Technical Delivery, Product, and Support teams while communicating cybersecurity concepts to executive and technical stakeholders. Help improve customer success processes, systems, and programs.

Manage strategic enterprise customer accounts throughout onboarding, implementation, adoption, renewals, upsells, and cross-sells. Develop success plans, monitor customer health and retention, lead training and health checks, gather product feedback, support escalations, and create customer references. The role requires strong cybersecurity knowledge, including Active Directory, Entra ID, cloud security, identity, compliance frameworks, and security operations, along with executive communication and consultative selling skills.

Own enterprise sales across Tennessee, Louisiana, and Arkansas, driving net-new and expansion opportunities. Build executive relationships, create pipeline through prospecting and partners, manage complex sales cycles, and close high-value deals. Collaborate with channel, alliance, pre-sales, customer success, BDR, and marketing teams while using MEDDPICC for qualification, forecasting, territory planning, and deal execution.

Owns monthly sales commission and incentive calculation cycles, including source-data validation, discrepancy resolution, reconciliations, accrual support, payment-file approval, audit documentation, and Xactly Incent administration. Leads annual compensation-plan implementation, manages plan letters, produces attainment and commission reporting, and explains compensation statements to employees and managers. Partners with Finance, Revenue Operations, HR, Payroll, Accounting, Legal, and auditors.

Administers global sales compensation programs using Xactly Incent, including plan configuration, commission calculations, reconciliations, reporting, plan letters, and issue resolution. Partners with Finance, Revenue Operations, HR, Legal, Payroll, and Sales stakeholders to validate data, maintain controls, support audits and close activities, and deliver accurate payment files. Provides training and analyzes incentive data, discrepancies, attainment, payments, and trends.

Own monthly sales commission and incentive compensation cycles, including data validation, calculations, reconciliations, discrepancy resolution, payment files, accrual support, audit controls, and plan administration in Xactly Incent. Configure annual compensation plans, manage participant data and plan letters, produce attainment and payment reporting, and explain compensation statements to employees and managers. Partner with Finance, Revenue Operations, HR, Payroll, Accounting, Legal, and auditors.

Manage strategic enterprise customer relationships throughout onboarding, implementation, adoption, renewal, and expansion. Develop success plans, monitor customer health and retention, conduct training and health checks, gather product feedback, manage escalations, and identify upsell opportunities. The role requires strong cybersecurity knowledge, including identity security, cloud security, threat frameworks, compliance, and Active Directory or Entra ID vulnerabilities. Collaborate with Sales, Support, Product, and Technical Delivery teams to drive customer outcomes.

Lead the global DevOps organization, including managers and senior engineers; own organizational growth, technical strategy, roadmap, cloud architecture, CI/CD, platform reliability, budgets, and operational metrics. Provide hands-on technical leadership during critical incidents and architecture challenges, drive GitOps, Zero Trust, and observability adoption, and collaborate with Engineering, Security, IT, and Product leadership.

Own enterprise sales across Michigan and Indiana, generating pipeline, managing new-logo and expansion opportunities, developing C-suite relationships, and closing complex cybersecurity deals. The role requires territory planning, partner engagement, MEDDPICC-based sales execution, forecasting, CRM hygiene, and collaboration with pre-sales, customer success, channel, BDR, and marketing teams. The director will position Semperis as a trusted identity security and cyber resilience partner while exceeding growth targets.