Jobs at Semperis

Lead technical pre-sales activities for cybersecurity and identity security products across LATAM. Deliver product demonstrations, technical presentations, proof-of-value installations, solution designs, proposals, and ROI models. Partner with sales, product, engineering, and customers to identify requirements, address identity security challenges, shape sales strategies, and provide product education. The role is based in Brazil, preferably São Paulo, and requires travel up to 50%.

Manage approximately 50 SMB cybersecurity customers across onboarding, implementation, adoption, renewals, and expansion. Develop success plans, monitor customer health and satisfaction, lead training and health checks, gather product feedback, and coordinate with Sales, Support, Product, and Technical Delivery. Identify risks, drive value realization, support upsell and cross-sell opportunities, and maintain customer records while improving scalable customer success processes.

Own SOC 2, ISO 27001, and HIPAA audit programs; manage customer security questionnaires, security policies, remediation tracking, and FedRAMP support. Partner with Engineering, Legal, People Operations, PMO, and compliance consultants to gather evidence, resolve findings, maintain governance documentation, and improve GRC processes using Vanta and automation. Support vendor risk, risk exceptions, trust center operations, risk reporting, security awareness, and control monitoring while influencing stakeholders without direct authority.

Own SOC 2, ISO 27001, and HIPAA audit programs; manage customer security questionnaires, policy updates, remediation tracking, and governance activities. Support FedRAMP, vendor risk, risk exceptions, control testing, KPI/KRI reporting, and GRC platform administration. The role requires influencing engineering and business stakeholders, maintaining audit readiness, improving automation, and providing guidance on complex GRC matters.

Own SOC 2, ISO 27001, and HIPAA audit programs; manage customer security questionnaires, remediation tracking, security policies, and governance. Support FedRAMP, vendor risk, risk exceptions, assurance testing, and Trust Center operations. Coordinate with engineering, legal, people operations, and business owners to collect evidence, resolve findings, maintain compliance frameworks, and improve GRC processes through automation and tooling such as Vanta.

Own SOC 2, ISO 27001, and HIPAA audit programs; support FedRAMP compliance; manage customer security questionnaires, policies, remediation tracking, risk reporting, and GRC tooling. The role partners with Engineering, Legal, PMO, and business owners to maintain controls, resolve audit findings, improve evidence collection, and support vendor risk, risk exceptions, security awareness, and Trust Center activities.

Designs and maintains high-performance C++ software and Windows user-mode components. Responsibilities include DLL injection, API hooking, Windows security protocol integration, crash dump analysis, BSOD investigation, and troubleshooting complex system issues involving memory, synchronization, RPC, DCOM, authentication, and directory services.

Supports employees and managers with day-to-day HR matters, employee lifecycle processes, HRIS maintenance, reporting, employee relations, and HR initiatives. The role partners with HRBPs and the broader People team to improve processes, employee experience, and business impact. Responsibilities include maintaining accurate employee data, coordinating stakeholders, identifying trends, and using AI tools and automation to enhance HR operations.

Owns commercial sales growth across GCC and Turkey, focusing on new-logo acquisition and expansion. Generates pipeline through prospecting, executive engagement, and channel partners; leads enterprise sales cycles with CIOs, CISOs, and regulated-sector buyers; manages qualification, negotiation, forecasting, and closing; and delivers revenue and deal-volume targets. The role also builds regional market presence through distributors, resellers, systems integrators, customers, and industry engagements.

Lead commercial sales growth across DACH, Poland, and the Baltics. Build pipeline, acquire new enterprise customers, engage CIO and CISO buyers, activate channel partners, manage complex sales cycles, forecast accurately, and achieve revenue targets. The role requires territory development, cybersecurity solution selling, executive engagement, and occasional regional travel.

Design and maintain high-performance C++ applications, analyze crash dumps and BSODs, implement Windows authentication using SSPI and Kerberos, troubleshoot system-level issues, optimize memory and threads, and mentor junior developers.

Leads regional Customer Success execution across the Western U.S. by managing and developing CSMs, improving retention and renewal readiness, driving adoption and value realization, inspecting portfolio health, and coordinating with Sales, Renewals, Technical Delivery, Product, Support, Security, and Marketing. The role requires cybersecurity credibility, executive engagement, customer-risk management, success-plan oversight, and disciplined operating routines using Salesforce, TaskRay, and customer-success dashboards.

Oversee office operations, facilities, vendors, supplies, catering, workspace logistics, employee services, budgets, and building relationships. Supervise office staff, coordinate maintenance and upgrades, support meeting-room IT/AV, manage onboarding services, and collaborate with HR, IT, and Finance in a fast-paced international technology environment.

Administer and improve Workday and People Operations workflows, including employee data changes, internal mobility, position management, onboarding, compensation processes, reporting, audits, testing, and issue resolution. The role maintains data accuracy, improves process controls, supports HRBPs and stakeholders, documents processes, and recommends workflow and reporting enhancements. It requires hands-on Workday experience and operates in a hybrid model in Toronto, Hoboken, or Dallas.

Manage strategic enterprise customer accounts throughout onboarding, implementation, adoption, renewals, upsells, and cross-sells. Develop success plans, monitor customer health and retention, lead training and health checks, gather product feedback, support escalations, and create customer references. The role requires strong cybersecurity knowledge, including Active Directory, Entra ID, cloud security, identity, compliance frameworks, and security operations, along with executive communication and consultative selling skills.