Jobs at Selene Finance

Leads complex mortgage servicing data investigations, loan audits, reconciliations, and root cause analysis. Resolves data discrepancies, mapping defects, boarding issues, audit findings, and corporate advance exceptions. Coordinates cross-functional corrective actions, validates system and process changes, develops reporting and controls, identifies systemic risks, and mentors junior and offshore analysts.

Supports ICE Invoice Management systems and mortgage servicing invoice workflows. Maintains fee codes, classification rules, routing logic, documentation, and system data; researches invoice exceptions and coding issues; assists with testing, reporting, control monitoring, root-cause analysis, and remediation tracking. Coordinates issue tickets with internal teams, prepares KPI and exception reports, and identifies process improvements.

Manage and monitor foreclosure caseloads through completion, ensuring compliance with investor, insurer, regulatory, and state requirements. Review milestones, deadlines, documentation, exceptions, and reports; resolve complex issues; coordinate with attorneys, trustees, vendors, investors, and internal teams; and escalate quality or compliance concerns. Apply advanced knowledge of mortgage servicing, foreclosure, bankruptcy, and loss mitigation processes while maintaining accurate system records and timely communications.

Performs escrow analyses for mortgage servicing operations, reviews mass analyses for anomalies, resolves escalated loan-level issues, supports audits and client inquiries, and ensures compliance with RESPA, investor guidelines, policies, and service-level agreements. The role also identifies process improvements, supports policy implementation, completes required training, and maintains accurate workflow volumes and deadlines.

Manage a portfolio of bankruptcy loans, ensuring compliance with court, investor, regulatory, and company requirements. Handle complex Chapter 11 and Chapter 13 matters, including cramdowns, discharge audits, final cures, and total debt scenarios. Reconcile payments, resolve servicing discrepancies, maintain case documentation in servicing platforms, coordinate with attorneys and trustees, manage workflow queues, and independently resolve escalated cases while meeting deadlines and quality objectives.

Manage delinquent mortgage loan portfolios, communicate with borrowers and authorized parties, assess financial eligibility, and process loss mitigation solutions including modifications, forbearance, repayment plans, short sales, deeds in lieu, and cash-for-keys. Maintain compliance, review title information, perform skip-tracing, update account records, and meet performance targets.

Leads full-cycle recruiting for business-critical roles while advising hiring leaders, developing sourcing strategies, analyzing recruiting metrics, improving talent acquisition processes, mentoring recruiters, and driving consistent, scalable hiring practices. The role requires influence without direct authority, strong stakeholder management, compliance knowledge, and expertise in recruiting operations, workforce planning, and candidate experience.

Manages delinquent mortgage portfolios as a single point of contact, communicating with borrowers and authorized parties to evaluate and implement loss mitigation options. Analyzes financial situations, negotiates resolutions, handles short sales and deeds-in-lieu, reviews title searches, performs light skip tracing, updates account reports, and ensures compliance with investor, legal, and company requirements.

Supervises a loss mitigation team, monitors performance and attendance, handles escalated borrower issues, coaches staff, leads training, improves procedures, supports investor communications, and helps ensure compliance with investor and regulatory requirements. This is an on-site mortgage servicing role.

Manages a portfolio of seriously delinquent mortgage accounts as a single point of contact. Contacts borrowers and authorized parties, explains and negotiates loss mitigation options, analyzes financial situations, initiates appropriate resolutions, and minimizes foreclosure losses. Handles specialty cases including short sales, deeds-in-lieu, bankruptcy, and high-value customers. Reviews title searches, performs light skip tracing, updates reports, meets performance goals, and ensures compliance with investor, legal, and company requirements.

Manages a portfolio of real estate owned assets from acquisition through sale, including valuation analysis, disposition strategy, vendor oversight, timeline management, compliance, reporting, and process improvement. Serves as a market owner for assigned territories, evaluates property conditions and service-provider performance through site inspections, and develops local market and broker expertise. Regular travel to properties and markets is required.

The Senior Endpoint Engineer designs, administers, secures, and manages enterprise Windows endpoint environments exceeding 1,000 devices. Responsibilities include Microsoft Intune and RMM administration, application packaging, operating system deployment, patching, automation, endpoint hardening, vulnerability remediation, troubleshooting, compliance reporting, documentation, and technology modernization. The role serves as an escalation point, mentors junior staff, collaborates across technical teams, participates in change management, and supports on-call maintenance activities.

Processes, validates, tracks, and resolves vendor invoices while ensuring policy compliance, timely approvals, accurate payments, and financial control adherence. Investigates discrepancies, supports audits, responds to vendors, identifies workflow improvements, and participates in invoice automation, system testing, and tool implementation initiatives.

Manage mortgage insurance, government, investor, and reimbursement claims from submission through resolution. Review documentation and loan histories, monitor claim inventories, resolve deficiencies and denials, optimize recoveries, and support appeals. Collaborate with servicing teams, investors, insurers, attorneys, trustees, title companies, and vendors. Maintain records, prepare reports, monitor vendor performance, ensure compliance, and support audits and regulatory examinations.

Monitors and manages foreclosure cases in accordance with investor, insurer, regulatory, and state requirements. Maintains caseloads, updates systems, meets deadlines, communicates with attorneys and investors, manages attorney and vendor networks, monitors compliance reports, identifies risks, and supports foreclosure, bankruptcy, loss mitigation, and mortgage servicing processes across multiple states.

Leads enterprise client relationships, retention, account growth, onboarding, and service delivery within mortgage servicing. Partners with executive, operations, compliance, and business development teams to meet client commitments, manage risks, resolve escalations, and improve performance. Directs and develops client-facing teams while ensuring regulatory, contractual, and service-level requirements are met.

Reviews and validates property, title, insurance, HOA, and mortgage-related documentation for accuracy, completeness, and compliance. Researches public records and missing information, identifies discrepancies, maintains detailed findings, supports quality control, collaborates with internal stakeholders, and manages high-volume assignments while identifying process improvements.

Supports loss mitigation underwriting operations and the LMS workflow tool. Documents processes, maintains policies, monitors vendor and investor changes, creates and executes UAT and production tests, manages issues and bugs, analyzes requirements, and coordinates with technology, product, project management, compliance, investors, and vendors. Requires mortgage servicing and loss mitigation experience, systems development lifecycle knowledge, and advanced SQL and data analysis skills.

Leads the development, governance, review, and maintenance of mortgage servicing policies, procedures, and process documentation. Identifies documentation and control gaps, translates regulatory and business changes into updates, manages review cycles and repository inventory, coordinates cross-functional approvals, prepares executive reporting, supports audit readiness, and guides junior documentation contributors.

Owns product vision, roadmaps, prioritization, and delivery for technology initiatives. The role translates business needs into requirements, user stories, process flows, and scalable solutions; leads agile cross-functional teams; coordinates executives, operations, technology, compliance, and risk stakeholders; supports testing and deployment; and drives automation, integrations, AI, RPA, system modernization, change management, and continuous process improvement.