Jobs at Selene Finance

Manages a portfolio of real estate owned assets from acquisition through sale, including valuation analysis, disposition strategy, vendor oversight, timeline management, compliance, reporting, and process improvement. Serves as a market owner for assigned territories, evaluates property conditions and service-provider performance through site inspections, and develops local market and broker expertise. Regular travel to properties and markets is required.

Manages the lifecycle of mortgage collateral documentation, including receipt, validation, tracking, imaging, indexing, storage, and discrepancy resolution. Processes physical and electronic mail, researches title and recording issues, conducts post-closing compliance reviews, and monitors foreclosure and bankruptcy timelines. The role coordinates with vendors, law firms, investors, and internal teams, maintains servicing-system records, supports investor requests, and recommends process improvements while meeting strict deadlines.

The Senior Endpoint Engineer designs, administers, secures, and manages enterprise Windows endpoint environments exceeding 1,000 devices. Responsibilities include Microsoft Intune and RMM administration, application packaging, operating system deployment, patching, automation, endpoint hardening, vulnerability remediation, troubleshooting, compliance reporting, documentation, and technology modernization. The role serves as an escalation point, mentors junior staff, collaborates across technical teams, participates in change management, and supports on-call maintenance activities.

Processes, validates, tracks, and resolves vendor invoices while ensuring policy compliance, timely approvals, accurate payments, and financial control adherence. Investigates discrepancies, supports audits, responds to vendors, identifies workflow improvements, and participates in invoice automation, system testing, and tool implementation initiatives.

Manage mortgage insurance, government, investor, and reimbursement claims from submission through resolution. Review documentation and loan histories, monitor claim inventories, resolve deficiencies and denials, optimize recoveries, and support appeals. Collaborate with servicing teams, investors, insurers, attorneys, trustees, title companies, and vendors. Maintain records, prepare reports, monitor vendor performance, ensure compliance, and support audits and regulatory examinations.

Monitors and manages foreclosure cases in accordance with investor, insurer, regulatory, and state requirements. Maintains caseloads, updates systems, meets deadlines, communicates with attorneys and investors, manages attorney and vendor networks, monitors compliance reports, identifies risks, and supports foreclosure, bankruptcy, loss mitigation, and mortgage servicing processes across multiple states.

Leads enterprise client relationships, retention, account growth, onboarding, and service delivery within mortgage servicing. Partners with executive, operations, compliance, and business development teams to meet client commitments, manage risks, resolve escalations, and improve performance. Directs and develops client-facing teams while ensuring regulatory, contractual, and service-level requirements are met.

Reviews and validates property, title, insurance, HOA, and mortgage-related documentation for accuracy, completeness, and compliance. Researches public records and missing information, identifies discrepancies, maintains detailed findings, supports quality control, collaborates with internal stakeholders, and manages high-volume assignments while identifying process improvements.

Manages delinquent mortgage loan portfolios and serves as the single point of contact for borrowers and authorized parties. Conducts calls, analyzes financial circumstances, recommends loss mitigation solutions, and processes modifications, forbearance plans, short sales, deeds in lieu, and cash-for-keys. Performs skip tracing, reviews title searches, maintains account records and reports, and ensures compliance with investor, legal, and company guidelines while meeting performance goals.

Supports loss mitigation underwriting operations and the LMS workflow tool. Documents processes, maintains policies, monitors vendor and investor changes, creates and executes UAT and production tests, manages issues and bugs, analyzes requirements, and coordinates with technology, product, project management, compliance, investors, and vendors. Requires mortgage servicing and loss mitigation experience, systems development lifecycle knowledge, and advanced SQL and data analysis skills.

Leads the development, governance, review, and maintenance of mortgage servicing policies, procedures, and process documentation. Identifies documentation and control gaps, translates regulatory and business changes into updates, manages review cycles and repository inventory, coordinates cross-functional approvals, prepares executive reporting, supports audit readiness, and guides junior documentation contributors.

Owns product vision, roadmaps, prioritization, and delivery for technology initiatives. The role translates business needs into requirements, user stories, process flows, and scalable solutions; leads agile cross-functional teams; coordinates executives, operations, technology, compliance, and risk stakeholders; supports testing and deployment; and drives automation, integrations, AI, RPA, system modernization, change management, and continuous process improvement.

Supports mortgage loan acquisition, due diligence, securitization, and transaction execution activities. Coordinates vendors, counterparties, internal teams, servicers, timelines, risk assessments, and process improvements. Reviews loan-level factors, leads communications, identifies system and procedural enhancements, and assists with special projects. Requires mortgage industry experience, strong Excel skills, organization, communication, problem-solving, and the ability to manage competing priorities independently.

Manages a portfolio of seriously delinquent mortgage accounts as the borrower’s single point of contact. Contacts borrowers and authorized parties, evaluates financial circumstances, negotiates loss mitigation solutions, and initiates loan modifications, short sales, deeds in lieu, and related alternatives. Reviews title searches, performs light skip tracing, maintains account reports, meets performance goals, and ensures compliance with investor, legal, and company requirements in an on-site office environment.

Manages delinquent mortgage portfolios as a single point of contact, contacting borrowers and authorized parties to negotiate and complete loss mitigation options. Analyzes financial situations, recommends loan modifications, short sales, deeds-in-lieu, and other resolutions, reviews title searches, performs light skip tracing, maintains account reports, and ensures compliance with investor, legal, and company requirements.

Lead design, administration, and optimization of contact center telephony and IVR/IVA systems. Manage dialer campaigns, routing strategies, analytics, and integrations. Provide technical leadership, operational reporting, compliance support, and cross-functional project delivery to improve customer experience and contact center efficiency.

Leads enterprise business analytics and business intelligence strategy, overseeing data analysis, statistical methods, reporting, dashboards, data pipelines, and executive insights. Directs and develops analytics and BI teams, manages budgets and operational procedures, ensures data quality and compliance, and partners across business functions. The role requires deep mortgage industry knowledge, expertise with Microsoft BI tools and Looker, and the ability to translate complex data into actionable business recommendations.

Manages mortgage litigation cases from intake through resolution, including risk assessment, litigation strategy, discovery, hearings, depositions, settlements, outside counsel relationships, budgets, invoices, reporting, and investor communications. Maintains litigation databases, tracks deadlines, supports regulatory and law-enforcement requests, trains litigation staff, and recommends process improvements. Requires extensive mortgage servicing legal knowledge, strong organization, analytical ability, and independent case-management skills.

Manages contested residential mortgage foreclosure cases, including risk assessment, litigation strategy, discovery, outside counsel relationships, budgets, invoices, reporting, settlement negotiations, and investor communications. Maintains litigation databases, tracks case milestones, identifies high-risk matters, supports staff training, and recommends procedural improvements. Requires extensive mortgage servicing and foreclosure knowledge, strong analytical and organizational skills, and substantial paralegal or litigation specialist experience within a mortgage servicer’s legal department.

Represents the company in mediations, hearings, trials, and depositions involving mortgage default and loss mitigation matters. Conducts settlement negotiations, communicates with borrowers and attorneys, gathers documentation, tracks case activity, coordinates loan modifications and short sales, and researches servicing records. Reviews and signs affidavits, verifications, and discovery-related documents while collaborating with internal teams and external stakeholders to resolve contested cases efficiently and minimize risk.