Seacoast Service Partners NA LLC

United States
185 Total Employees
Year Founded: 2024

Jobs at Seacoast Service Partners NA LLC

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7 Days AgoSaved
In-Office
Orlando, FL, USA
Other • Professional Services • Industrial
Lead and coach a small CSR team handling inbound/outbound calls for residential HVAC/plumbing. Monitor and score calls, maintain Google LSA accreditation, manage ServiceTitan workflows, build KPI dashboards, troubleshoot RingCentral call flows, and produce performance reports. Provide real-time coaching, reinforce training, handle overflow calls, and escalate systemic issues with recommended fixes to improve booking, CSAT, and first-call resolution.