SchoolMint
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The Customer Experience Manager will manage customer relationships to ensure high satisfaction and retention rates. Responsibilities include analyzing customer usage data, promoting product adoption, coordinating with internal teams for successful implementation of solutions, and driving new business through customer referrals.
The Account Executive at SchoolMint will build business relationships in K-12 schools, manage the full sales cycle, achieve sales targets, conduct outreach, deliver presentations, and maintain CRM data using Salesforce. The role requires expertise in educational solutions and the ability to develop long-term relationships with educational leaders.
The Senior Salesforce Administrator will manage data architecture and technology for SchoolMint's Business Operations team, focusing on Salesforce administration, building reports and dashboards, and driving strategic business decisions. Responsibilities include user management, customization of Salesforce, implementing automation, data analysis, and training users. Collaboration with Sales and Marketing teams to meet reporting and data needs is essential.
The Senior Product Manager will lead the Attract products for K-12 schools, develop product strategy, own the roadmap, and ensure alignment across teams to meet revenue and customer satisfaction goals. This role involves deep customer understanding, market research, stakeholder presentations, and agile product development processes.